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GOTV Nigeria Customer Care Line – GOTV Self Service & Contact Details

Filed in Articles by on March 12, 2018 56 Comments


GOTV Nigeria Customer Care Line – GOTV Self Service & Contact Details.

Did you know that GOTV is one of the best paid satellite TV service, owned by Multichoice, and broadcasted to many African Countries including Nigeria.

GOTV Nigeria Customer Care Line

GOTV Nigeria Customer Care Line

Yes for sure!

We all know that anything good also possess a bad side, luckily this defect can be corrected technically and I am going to show you how…

GOTV Nigeria Contact Details

GoTV Nigeria Email: [email protected]

GOTV Twitter Account:

GoTV Nigeria Customer Care number: 08039044688

GoTV Nigeria Website:

GoTV Facebook Account:

GOTV Contact Address: Plot 1381 Tiamiyu Savage Street Victoria Island Lagos State.

GOTV Self Service

With the GOtv Self Service Portal You Can Easily:

  • Activate Your GOtv
  • Pay for Subscription
  • Find a dealer
  • Get Gotv
  • View frequently answered questions about GOtv
  • Find their customer support information

How To Use GOtv Self Service

Some of the self services listed above like activating your GOtv and Paying for subscription would require you to know

  • your IUC number,
  • the surname used in purchasing Gotv and
  • the mobile number provided.
  • The IUC number can be found on your GOtv smartcard or on the red sticker under your decoder.

Other services are basically necessary information useful for any GOtv subscriber.

To access GOtv’s self service you would need an internet

 Activate Your GOtv

  • Click on the Activate link
  • Select your State
  • Enter your Surname
  • Enter the IUC number
  • Enter the telephone number
  • Click on Activate

You can also check your activation status by typing the IUC number in the field to check activation status and click on the “Check Activation Status” button.

To Pay For Your GOtv Subscription

  • Click on the Pay Link
  • You have the option to pay for your Gotv account or Someones account
  • Select your preferred account
  • Enter your Surname or mobile number in the first field
  • Enter your IUC number and click on Login
  • It would take you to a secured page where you can make payment online.
  • Fill all details as necessary and you are done

Other Ways to Pay for GOtv Subscription

  • QuickTeller
  • Payarena
  • Stanbic Mobile
  • Any Fcmb bank
  • PAGA mobile
  • Finding Your Nearest GOtv Dealer
  • To find a GOtv dealer; follow these steps;
  • click on the Find a dealer link
  • A page opens listing various states and major cities,
  • click on your state or you can search for your state with the search box provided.
  • Click on your State or city
  • A page opens showing all Dealers and their contact addresses in that city or state selected

Contact the dealer nearest to your location

Help & FAQ’s

If you require any additional help you should use the FAQ or Need Help Link/page provided.

For more about GOTV in Nigeria, use the comment box, I would love to have your opinion…

CSN Team

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Comments (56)

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  1. Frank c. Onyems says:

    I paid for subscribed for a month, last week up till now its not showing. reported to where I paid for subscription. they gave me 3 numbers non is connecting. is that not 419?

  2. Uche says:

    Same with me

  3. Philomina says:

    My iuc no 2021969495 I am suppose to subscribe 1800 I made mistake and type 18000 d money was dedicated from my account and up til nw have been calling Ur customer care to lay d complain nobody is picking and my 18000 is just wit u guys pls I need an urgent response pls

  4. Atilayo Akinfolarin says:

    Help alert!!!
    Please I just subscribed my got plan and I have been denied access to view any channel,the information I got is to upgrade my decoder please can you help me,so I don’t waste my IUC number is 4601655605.plese help me ASAP

  5. Oxygen says:

    Pls help my reset my gotv my uc number is 2004316044

  6. oluwasegun says:

    I made a payment of 1800,through mobile banking,yesterday 14/03/2017, and did not put my IUC number when subscribing, and my money was deducted from my account, pls I need help ASAP or better still refund my money, my IUC number :2022593309

  7. Faith Esegbuyota Ako says:

    My GOtv has not been connected, I made a payment yesterday and till now it’s showing at all. My ICU no is 4613130701 thanks


    i made GOTV subscription of #1,800 on 9th April 2017 & don’t have access till IUC NUMBER is 2022045871.Please do the needful.

    • adeyemi afemola says:

      i made GOTV subscription of #400 to day 5th may 2017 & i don’t have access till IUC NUMBER is 2022422334.Please do the needful.

  9. Temitope Kehinde says:

    I made gotv subscription on 30th of April through quick teller with first bank account and the is Akintola, my iuc nos is 2022641654 and since then am unable to access all my favourite channels. Please am missing my program on telemudo and zee movie.

  10. Kareem Abiodun says:

    Pls I Made A Payment Yesterday #1,300 And Since Yesterday Am Unable To Watch Any Channel I Checked My Balance D Money Is Dia Pls Do Something Am Missing African Magic{ Iuc Number 4613066566) Thanks

  11. Vivian says:

    Even since I started using has be giving me problems l subscriber for one year…. Now my Gotv is not showing again… honestly I hate this Gotv of a thin

  12. Amenze says:

    Why do customer care keep one on line for so long ,1000 naira without solving problems

  13. onyinye says:

    pls let me have the number your calling them with Cisco all the ones I have are not going thru…I just subscriped but the thing isn’t coming up

  14. sanusi says:

    I subscribed since last night and till now it’s not coming up,please help. My IUC number is 4613246010

  15. Theo Faith says:

    I cant get channel 5 and 9 since this morning pls I need help my Inc num 4613797759.

  16. kco says:

    I have been waiting for response since yesterday, uptil now, nothing, no channel is showing

  17. I cant get Channel 11,25 and even some channel in gotv. My decoder no is 4601760862 .see gotv You people should revolve this issues. I cant take this again.i cant be spending my money recharging gotv while is not showing.

  18. Onyinye okwaraku says:

    No channel is showing I just recharged

  19. Mr Ndubisi says:

    I paid for 3mths u pple disconnected me , don’t u check ur system well,iuc 4613095633

  20. sanusi says:

    Made payment since yesterday and till now I have no access IUC number is 4613246010

  21. Chinelo okeke says:

    Subscribed Gotv value twice yesterday but still denied access pls help my iuc no is 4622409688

  22. Chinelo okeke says:

    sorry Gotv plus

  23. Amas says:

    Nice post. I really appreciate your work here. But my question is why is there delay after making payment?

  24. Anigbogu Chidiebere says:

    good evening, please I recharged Gotv #1900 since 2nd July via quick teller and the I got a message saying my successful but till now it’s to showing.IUC NUMBER IS 2020628593

  25. Anigbogu Chidiebere says:

    please do the needful

  26. Lelegi says:

    Dear Manager, my name is Lelegi, with IUC No:2028957254. I got GOtv decoder newly. The actual free view period was cut short to just One Month. What is responsible for this. I suppose to benefit the free view period for a minimum of three months. Please, fix this up. Thank you.

  27. Onyekachi Azionu says:

    I made a mistake by purchasing a subcription of 1200 instead of 1900.pls what do I do?my IUC no is 2021892081.

  28. Onyekachi Azionu says:

    Should I still pay the balance of 700 or what? Please assist me

  29. please help me to chack my subscription .paif 1800 two times andvis not working number 2028831818 thanks

  30. please help me to chack my subscription .paif 1800 two times andvis not working number 2028831818 thanks

  31. phone number to call 08033391734

  32. Dave says:

    Best customer service

  33. Onwuka franca says:

    I subscribe for #1800 but channels available is for #400 subscription pls help me to upgrade it My iuc 4601818830

  34. Olaleye Idowu David says:

    Please, there has been a bad signal service here in Irete. This has rendered the use of GoTv useless here in Irete, Owerri, Imo State. Please, endeavour to restore the service.
    I won’t be able to subscribe until this issue is restored because, my last subscription was wasted due to this act.
    Nevertheless, my GoTv Anthena is very high above zinc level. My number is +2347061039199 .
    MY IUC NUMBER IS : 4613802304.

  35. dre says:

    pls i want to active a gotv lite package which have paid for since yesterday.IUC INFO..MR OLATUNJI….. 2022176287. 08167169031. IBADAN OYO STATE Pls i wish it could be urgently attended to cos have contact customer care several time but no respond. thank you

  36. M Ogundipe says:

    please help my gotv subscription fails to show after through my bank code. the Decoder number is 2029156016

  37. Silas Ekofu says:

    Please can you help me reset my decoder I recharged on Saturday and am still having the error code my IUC no 4613614805

  38. Adeleke Musiliu Adegboyega says:

    please I subscribe my gotv yesterday through my bank and it denied me not to view any channel please kindly assist me don’t let my money waste, this is my icu number 4613630203

  39. Zainab says:

    I change from gotv plus to gotv value since yesterday its not coming up.

  40. Ovie says:

    Made payment and my iuc number is 4613467982 please activate me.

  41. mr Ibrahim w a says:

    good morning, please I made payment on Thursday dis week, but since dat it didn’t show any station, apart from national and two other station. please help me find solutions to it Iuc 2003689245.

  42. Agbor Sandra says:

    I got a call from this number this afternoon,08176658036 the person on the other end informed me that i had been selected for a promo that i should only pay half of my subscription which is 950. I paid the money and till now i my gotv is not showing.
    My iuc number is 4613887637. Kindly treat.
    Thank you.

  43. BENCALLIO says:

    I want to do a transfer of ownership. Pls how do I do it. I look forward to your prompt respond.

  44. Don Baba Nell says:

    I want 2 speak with ur customer care agent and lay my complaint butu guys didn’t give out ur customers care line.

  45. Nduka says:

    paid for subscribed for a week, up till now its not showing. reported to where I paid for subscription. they gave me 3 numbers non is connecting.

  46. elie hagobian says:

    Help alert!!!
    Please I just subscribed my got plan and I have been denied access to view any channel,the information I got is to upgrade my decoder please can you help me,so I don’t waste my IUC number is 2028900152.plese help me ASAP

  47. Charles Tochukwu says:

    Hello am Charles with ULC number 4601498351, I subscribe my monthly plan on gotv yesterday (#1900), uptill now I have not been activated

  48. Mr domingo says:

    Pls I subscribe my gotv last week with #1250 and is not viewing any channel pls help me out with it this is my iuc no 2022357199 the message viewing is that I should downgrade my gotv

  49. Sajobi Olawale says:

    My gotv no is 2004445760 sajobi Olawale the only thing that appears on my television screen is Gotv Live it. Love it. And stands still since three days ago. Plz do something

  50. Richard esan says:

    Kindly connect me. I made payment online last night for my gotv. My iuc no is 2009363023

  51. Ismail Abdulrasheed says:

    I made I subscription yesterday night up to now am yet to credited on my gotv while my account has been debited

  52. Anthonia says:

    Pls I subscribe my gotv but the channels are not viewing. Pls help my gotv no. 7016629401 , name anthonia. Thank you

  53. Okpala kelechi says:

    I subscribed with my fcmb mobile app yesterday uptill now i have not been activated.please look into it.2017041125

  54. Florence says:

    I don’t know why some channels just disappear when I have had them since. Specifically channels 29. Do something about this pls

  55. Olalekan Oluwasegun Oladipo says:

    Please kindly help me reset my Gotv 2009591666

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