Complain about Noise to Environment Protection Authority : Current School News

Complain about Noise to Environment Protection Authority

Filed in Articles by on December 8, 2021

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– Complain about Noise –

Noise pollution can cause health problems for people and wildlife, both on land and in the sea. How you file a complaint about noise depends on where the noise is coming from. From traffic noise to rock concerts, loud sounds can cause hearing loss, stress, etc. This page gives information about the noise that you might experience now.

complain about noise

Various Types of Noise

This page gives information about the noise that you might experience now.

1. Noisy Neighbors

Local governments (where unreasonable can deal with loud music, DIY activities, barking dogs or other excessive animal noise, automobile, and burglar alarms, deliberate banging, or elevated voices).

Some of these difficulties are discussed in greater depth below. They cannot deal with noise generated by any legitimate activity or by passers-by, such as in the street.

They’re also unable to deal with noise from shared property (except in Scotland). The page on Noisy Neighbors offers suggestions for what to do if you have a problem. Complain about noise. Complain about noise.

2. Factories or Industrial Premises

Local councils can act to stop unreasonable industrial or commercial noise. Fines for noise from industrial and business premises are much higher than for noise from private homes.

See further resources page for more about local authority powers on industrial or commercial noise.

3. Noise at Work

Noise at work can cause hearing loss and tinnitus, which is a permanent ringing in the ears. If you are concerned about noise at work, the Health and Safety Executive website has information on what you can do.

The Control of Noise requires employers at Work Regulations 2005 to safeguard their employees from noise. They must analyze the risks of noise exposure and devise strategies to remove or mitigate them.

Where high exposure to occupational noise is likely to cause direct hearing impairment or interfere with workplace safety, the Health and Safety Executive enforces the Regulations.

Local governments enforce them in the music and entertainment industries, as well as some industrial locations, such as those linked with retail activity.

If you think your hearing may already have been affected by workplace noise (whether in your current job or from many years ago), you may claim compensation from your employer.

This is a specialist area and time limits apply for bringing claims, so you should seek independent legal advice. Complain about noise.

4. Pubs and Clubs

Local councils in England, Wales, and Northern Ireland have powers to deal with complaints about excessive noise from pubs and clubs, for example, noise caused by amplified music or customers’ unruly behavior.

If the noise is linked to anti-social behavior such as disorderly or violent conduct, the police can get involved (read the police powers section on the FAQs page).

In Scotland, councils regulate noise from pubs and clubs by imposing and enforcing planning and licensing conditions. Some councils may also have made by-laws to control this type of noise: ask your local council about this.


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5. Construction Sites

Noise from machinery, drilling, demolition work, and other kinds of activity on construction sites can be very distressing for people who live nearby, particularly in otherwise quiet residential areas.

Local councils can regulate noise from construction sites, both before construction starts and after a complaint. The municipality can impose noise-control conditions if a building seeks permission.

The local council can issue a noise control notice if the builder does not apply for consent, but it appears like construction is ready to begin.

Following a complaint, council officers measure the noise from the building site before considering whether to impose limits on how the work should be done.

The council would evaluate whether the contractor used the “best practical means” to lessen or manage the noise (a definition of “best practical means” may be found on the FAQs page).

Fines of up to £20,000 for each offense can be imposed in England, Wales, and Northern Ireland if the noise continues and any conditions imposed by the council are not followed. Complain about noise.

Fines for violations on industrial, trade, or company premises in Scotland can reach £40,000. Complain about noise.

6. Night Time Noise

If your local council has implemented the Noise Act 1996 (in England, Wales, or Northern Ireland) or has been compelled to do so by the Secretary of State, it must investigate noise complaints from households or licensed businesses between 11 p.m. and 7 a.m.

In Scotland, if your local council has implemented Part 5 of the Antisocial Behaviour (Scotland) Act 2004, any complaint of noise from the accommodation.

shared private gardens or common property in a tenement or housing complex must be investigated (but not from licensed premises).

Enquire with your local government to see if the noise control measures have been implemented.

Officers from the council have the authority to enter properties where noise levels have exceeded the permitted levels and remove any equipment that is causing the noise.

Some councils have out-of-hours noise patrols who can investigate alleged night-time noise nuisances in person.

The Anti-social Behaviour Act 2003 also grants powers to local authorities in England and Wales to investigate night noises whether they have adopted the Noise Act 1996. Complain about noise.

7. Anti-Social Behaviour

Causing excessive noise at night, or on residential premises, can be anti-social behavior.

The police, councils and housing associations now have extra powers to deal with anti-social behavior under Part 1 of the Anti-social Behaviour, Crime and Policing Act 2014.

8. Loudspeaker Noise

The use of loudspeakers in the street for advertising any entertainment, trade, or business is prohibited

(except on a vehicle selling perishable food between noon and 7 pm and operated in a way that does not cause reasonable cause for annoyance, or if the council has given its consent).

But loudspeakers can be used for others between 8 am and 9 pm.

Without first issuing an abatement notice, councils can prosecute any unlawful use of loudspeakers, and users can be fined up to £5,000, plus a further punishment of up to £50 for each day the offense continues after conviction.

Loudspeaker prohibitions do not apply to essential services such as the police, ambulances, and fire departments. Complain about noise.

raod traffic

9. Road Traffic Noise

Research by the Department of the Environment, Food and Rural Affairs (DEFRA) on attitudes to noise reveals that traffic is one of the most commonly reported sources of noise in the UK.

Engine noise and tyre vibrations are the main causes of traffic noise.

This type of noise may not make up a statutory nuisance, but if it unreasonably interferes with the enjoyment of land, it can be treated as a private or public nuisance in the common law.

Local councils have very limited powers to deal with road traffic noise.

But they have a legal duty under the Land Compensation Act 1973 and the Noise Insulation Regulations 1975 to provide noise insulation in homes, where traffic noise from new or significantly altered roads exceeds the recommended levels.

You can get more details on whether you are eligible for noise insulation from your local authority or, in England and Wales, from the Highways Agency (tel. 0300 123 5000), or in Scotland, from Transport Scotland (tel. 0141 272 7100). Complain about noise. Complain about noise.

10. Recreational Noise

Some of the most prevalent sources of recreational noise in the UK are motorsports, arcade games, recreational hunting, powerboat racing, clay pigeon shooting, public concerts, circuses, fairs, and fireworks.

In many residential neighborhoods, indiscriminate usage of pyrotechnics, particularly during celebrations, has become a major source of worry.

The Fireworks Act of 2003 and the Fireworks Regulations of 2004 tightened restrictions on the usage of fireworks, particularly in public spaces.

Unauthorized persons are prohibited from using powerful fireworks, and anyone caught using pyrotechnics during anti-social hours faces immediate sanctions (11 pm to 7 am).

Most fireworks are also illegal to possess or use in public places or during anti-social hours for people under the age of 18.

11. Intruder Alarms

Under section 77 of the Clean Neighbourhoods and Environment Act 2005, local authorities can enter a building to switch off an alarm that has been on for over 20 minutes.

12. Aircraft Noise

Aircraft noise is obviously a concern for individuals who live near airports, especially at night, and there have been attempts to minimize it through laws.

Aircraft noise complaints are handled by the Civil Aviation Authority’s Directorate of Airspace Policy, not by local governments. You can also contact the airport directly to express your dissatisfaction with the noise.

If the noise is coming from a military aircraft, contact the Ministry of Defence. You may be eligible for a noise insulation scheme if you live near a public or military airport.

Contact the air of authority to see if you qualify. Complain about noise.

13. Complain about Noisy Neighbours

Unless you live in a really secluded region, chances are you’ve heard your neighbors making noise, whether it’s loud music, someone working on a car, barking dogs, or screaming children.

This may be something you encounter regularly if you live in an apartment, condo, row house, or another type of housing where everyone is close together.

But how can you handle it in a respectful, kind manner that doesn’t make you look like a jerk? Here are a few possibilities.

How Do You Politely Complain about Noise?

Guidelines to properly lay a polite complaint:

1. Talk to Them

Your neighbors may be loud, but they are (probably) not mind readers. Before taking any other action, start by having an actual conversation with your neighbors about the noise.

They may not even be aware that they’re being annoying or disruptive.

If there’s a specific reason, their noise is bothering you.

For example, a young child who needs to sleep—a blog post from Nationwide Insurance says you shouldn’t be afraid to it up.

Unless they’re monsters, your neighbors will have no problem quieting down, so they’re not disrupting a child’s sleep.


So, let’s assume you’ve gone next door and had a conversation with your neighbors, and you’ve discovered that the noise is for a legitimate reason.

Maybe they’re in a band and need to practice, or maybe they’re remodeling their kitchen.

You might strike a compromise in certain cases, according to RentLingo, such as no band practice after 10 p.m. or noisy power tools before 8 a.m.

Of course, this isn’t always an option, such as when the noise is coming from a barking dog or a wailing baby, both of whom are far more difficult to persuade to keep their noise to specific hours. Complain about noise.

2. Come up With Solutions

You might also wish to contact your neighbors with noise-reduction solutions—ideally when you first bring up the issue.

If they’re listening to loud music late at night, for example, Nationwide suggests getting a pair of cordless headphones or ones with a long chord so they can keep doing whatever they need to do around the house.

If they’re your upstairs neighbors and don’t realize they’re stomping around like a herd of elephants at 5 a.m., you can direct them to a comfortable pair of slippers or a fashionable area rug to help absorb the noise.

3. Give your neighbors a Warning

If you’ve tried informing them about the noise and settling and/or suggesting ways to cope with it and they’re still being noisy, give them one last heads-up before filing a complaint.

Depending on where you live, this could be your landlord, management firm, homeowners’ association, or the police, where none of the above applies.

One approach to do this, according to FindLaw, is to offer your neighbor a copy of the local noise ordinances with the pertinent sections highlighted or underlined.

Also, make it obvious that you’ll be reporting the noise to the authorities. This might be all it takes to get them to shut up.

4. Talk to your Landlord, Management Company, or HOA

If the warning doesn’t work, it’s probably time to seek professional help. And don’t just complain that they’re too loud:

ApartmentSearch suggests bringing a list of specific examples, as well as the dates and times when the noise was bothersome.

You can now bring up any municipal or building-specific noise rules once more.

Also, request that the person you’re dealing with keeping you informed about any updates with your neighbors. You’ll be able to tell whether they’re complying with the lack of noise.

5. As a Last Resort, Contact the Police

If nothing else seems to work, you can always file a noise complaint with your local police station.

According to FindLaw, show the cops that you’ve tried to settle on your own, but that your neighbor is still being disruptive.

Additionally, FindLaw says that “your best bet is to call the police during a period when you feel the noise ordinance is being violated or giving the time in which the violation repeats itself.”

Most Effective Ways to Make a Noise Complaint

Here’s a guide to lay complain in different locations.

1. How to Lodge a Noise Complaint If you Live in New York City

➢ Call 311. But be forewarned, as illustrated by Wired magazine, noise complaints are the number one reason New Yorkers use the 311 services, so get in line.

➢ Call the police, but not 911. For an immediate non-emergency noise problem, call the local police precinct.

➢ If the noise continues for ongoing noise problems, reach out to the N.Y.C. Department of Environmental Protection at 718-337-4357.

➢ East Coast Choppers? If a helicopter causes the noise, lodge your complaint with the Economic Development Corporation hotline at 212-619-5000. Complain about noise.

2. Complaints Under the EPA Act

While the law does not specify a specific standard of noise that is illegal, if your quality of life is being harmed by neighborhood noise, you may protest.

If you plan to file a complaint about excessive noise, it’s a good idea to keep a comprehensive record of when it happened, how long it lasted, and, if workable, the decibel levels involved.

You should first address the person or business that is making the noise, explain that it is a nuisance, and try to agree.

addressing your neighbors

3. Applying to the District Court

If that doesn’t work, the Act allows anyone, including a local government or the EPA, to file a complaint with the District Court about a noise that is

“So loud, so continuous, so repeated, of such duration or pitch, or occurring at such times as to give reasonable cause for annoyance to a person on any premises in the neighborhood or to a person lawfully using any public place,”

And seek an order to stop the noise or nuisance. There is a minimal charge for this service.

Make an appointment with the Clerk of the local District Court to have your case heard. The legislation under which you are filing your complaint.

Section 108 of the Environmental Protection Agency Act 1992 and the Environmental Protection Agency Act (Noise) Regulations 1994–must be cited precisely.

At least 7 days before the date for the hearing of your case, you must serve notice on the person or business you are complaining about, using the Environmental Protection Agency Act 1992 – noise form of notice.

It is important to use this form of notice only and to complete it fully and accurately.

A person making noise in business may have a defense if it can be shown that all reasonable care was taken to prevent the noise or that the noise is under a license issued under the Act.

If the court finds it in your favor, it can order the person or body making, causing, or responsible for the noise to take measures to prevent or limit the noise. Any such orders must be complied with. Complain about noise.

4. How to Make a Complaint in the UK

You can also telephone the government switchboard on 020 7035 4848. The switchboard handles call for many departments and will try to put you through to the member of staff.

Sometimes it takes a while and they may need to ask for more information. This is to help you.

When you contact us, please give us full details and include information (if you have it) about the part of the department you felt provided a dissatisfactory service. Please also provide us with the following details:

the area of the Home Office to which your complaint refers and a contact name (if you have one)

information on whether it is an original complaint or a follow-up to a reply you were not satisfied with

a clear description of the complaint and what you would like us to do to sort things out

your full postal address, phone number, and e-mail address (if you have one)

We aim to respond to you within 20 working days.

Other areas of the Home Office have their own complaints procedures:

➢ Border Force

➢ Disclosure and Barring Service

➢ HM Passport Office

➢ UK Visas and Immigration

What Happens Next?

If you complain in writing, we aim to respond within 20 working days.

If it is not possible to give you a full reply within this time (for example, if your complaint requires a more detailed investigation), we will tell you what is being done and when you can expect a full response.

We will acknowledge where things could have been done better and tell you what will be done to avoid the same thing happening again. Equally, if we do not uphold your complaint, we will let you know why.

Our response to you will include details of what to do if you believe your complaint has not been dealt with properly. You should start by contacting us again and asking for your complaint to be passed on to a more senior member of staff.

If you remain unsatisfied, you can also ask your member of Parliament to refer your case to the Parliamentary and Health Service Ombudsman. Complain about noise.


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Steps to File a Complaint Against a Company

If you have problems with an item or service you purchased, you may complain. Start your complaint with the seller or manufacturer.

If they don’t help, seek help from your local government or a consumer organization. Use these steps to get started.

➢ Collect Your Documents

➢ Contact the Seller

➢ Contact Third Parties If the Seller Doesn’t Fix Your Problem

➢ Seek Legal Help

complain about noise

Should You Call the Police for a Noise Complaint in the UK?

Whether it’s teens blaring A$AP Rocky or retirees cranking CCR, it is loud, and you want it to stop so you can sleep.

But there are at least three problems with calling the police in this kind of situation, said Christy E. Lopez, a professor at Georgetown Law School and a co-director of the school’s Innovative Policing Program.

➢ First, you’re dealing with your neighbor, not a random stranger. You’re going to be living near them day in, day out.

“How is calling the police on them going to impact that relationship?” Lopez said. “Police are a short-term solution.”

➢ Second, the police probably have more urgent concerns, and the party will probably stop, eventually.

➢ Third, and Lopez said, bringing in the police could cause unnecessary escalation. That could end with someone getting arrested, or worse, shot.

“Worst-case scenario, tempers flare over some small thing and the police end up shooting someone when they never would have been there,” she said. “All over a noise dispute.” Complain about noise.

What is Unreasonable Noise from a Neighbour?

The most prevalent anti-social behavior reported to the police, municipal authorities, and housing associations is noise disturbance.

It could be loud music and parties, a lot of pounding, construction, or DIY late at night — anything that you think is unreasonable and is harming your life.

➢ Notify your local government’s environmental health agency about noise complaints.

➢ Allowing a situation to spiral out of control can lead to escalation and the involvement of the police.

➢ We don’t always recognize or even see our neighbors. This makes it far more difficult to speak with our neighbors about any noise they may be created that we believe is excessive.

➢ assemble evidence

➢ Keep track of the sounds in a journal.

➢ Is It Justifiable?

➢ Take charge of the situation.

➢ You might look into mediation or a combination of the two.

➢ It should be reported.

➢ Proof there’s a problem?

➢ If others have noticed, you can use:

  1. Community Trigger

  2. Poor Insulation

Many dwellings have inadequate sound insulation. It usually means you can hear footsteps, talking, dropping stuff, or children playing from your next-door neighbor.

That can be stressful, but you may have to learn to cope with the noise because they have the legal right to go about their lives making regular amounts of noise without worrying about how it affects you.

You may deal with rowdy children, or your next-door neighbor may be deafeningly deafening with anti-social behavior, though we must strike a balance of tolerance with others.

Statutory Noise Nuisance

Noise that is unreasonable is:

Loud noise after 11 pm and before 7 am.

Loud music and other household noise at an inappropriate volume.

If your neighbor is making a noise that is causing you distress, we would strongly recommend you DO NOT RETALIATE.

If you get into a tit-for-tat situation (e.g. they play loud music at 2 am, so the next night you hoover at 5 am, so then the next day they bang on the walls, etc.) It can quickly get out of control.

You will also find it much harder to get help from the authorities and an end to the problem because there is a fault on both sides.

So What Can I Do?

Note the date and time of the noise (using some type of diary page) when a problem with a neighbor arises. Describe the noise, how long it lasted, and how you felt after hearing it.

This will aid in the gathering of evidence for your case.

It might be difficult to substantiate a neighbor’s disagreement because it is one person’s word against another’s.

Speak with other locals to see if there are any others who can back up your account of events. An impartial witness may be required to confirm that the noise is occurring and that it is unreasonable. 

You might also look into mediation, which can assist both parties in working together to solve problems. More information is available at Tackling the Issue.

If you feel you are being targeted because of who you are, it may be a hate incident or hate crime. It is definitely worth emphasizing this to the authorities, as a hate crime is treated more seriously by them. 

Where the Offender is Vulnerable

If the offender of anti-social behavior is a vulnerable adult, you may find it difficult to see correct action implemented.

This is common in those who have mental health issues, learning disabilities, or are elderly. For getting involved, agencies can be overly cautious.

Don’t be afraid to use a Community Trigger because it may end up being the most effective approach to get the mental health department engaged.

Concentrate on the problem rather than the individual. Instead of making someone homeless through eviction, the goal should be to STOP anti-social behavior.

Injunctions and Community Protection Notices can both be highly detailed in what they prohibit (and, with injunctions, establish requirements such as drug/alcohol rehab attendance).

Agencies can use the law in a variety of ways to protect vulnerable persons while simultaneously preventing ASB.


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What Time are You Allowed to Make Noise in the UK?

Noise in the UK is an offense at night hours

Night hours are 11.00 pm until 7.00 am.

To reduce noise nuisance from houses and premises, the law defines a maximum amount of noise, which is acceptable during night hours.

When noise exceeds the permitted level, the district council can investigate and take action against the neighbor or other noise source.

Complaints about Dogs Barking

complain about noise

Before lodging a complaint against an owned dog, we recommend speaking with the dog owner before approaching Council. The dog’s owner may not realize that the barking is annoying other people.


➢ Keep a list of when the dog barks and how often.

➢ Talk to other neighbors who may also be affected.

➢ Attempt to resolve the issue through an independent party like the Dispute Settlement Centre of Victoria.

Noise pollution is an invisible danger. It cannot be seen, but it is present both on land and under the sea. We can only do our best to avoid it.

And luckily, the government is always ready to help. Carefully follow the guidelines and you will be just fine.  

Complaining about Anti-Social Behaviour

Here are a few steps to take regarding anti-social behavior:

1. Addressing Problems With Neighbors

Before filing a formal complaint, most disputes between neighbors can be resolved quietly. You can try to settle the situation by speaking with them first if that is suitable.

Our pamphlet has a wealth of information on dealing with antisocial behavior. Please report the behavior to us if this isn’t workable or doesn’t function. Don’t jeopardize your safety.

If you’re not sure if the matter can be settled informally, contact 020 3535 3535 and we’ll give you some advice.

2. Anti-Social Behaviour Complaints

What to do if you feel you are a victim of anti-social behavior

If you feel you are a victim of anti-social behavior, it is important that you collect as much evidence as you can.

It is good practice to keep a diary of the incidents, making note of:-

➢ Times and dates;

➢ Location of the anti-social behavior;

➢ What is happening;

➢ Any details of the perpetrators.

Once we have enough evidence, we can see what action we can take.

To properly handle your complaint, we’ll need as much information as possible. We may also share and discuss your complaint with partner organizations to help us find a solution.

The principal agency handling your complaint will keep you updated on its progress.

If your complaint is regarding a neighbor’s disagreement, we recommend you try to resolve it by approaching your neighbor calmly and explaining the situation before contacting the police or Stafford Borough Council.

If you rent from a local housing provider, contact them immediately if you have any issues with your neighbors.

You can report your anti-social behavior to Stafford Borough Council by completing the online form or by phoning 01785 619000.

You should report any anti-social behavior that is happening at the time to Staffordshire Police tel: 101 or 999 if it is an emergency.

Don’t forget to share this article with friends and family. Also, drop your questions and comments in the comment box below. 

CSN Team.

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