How to Check Glo Airtime Balance In Nigeria Using 5 Different Ways

Filed in Articles by on December 28, 2023

Are you a Glo user in Nigeria? Here is how to check Glo airtime balance. There have been some changes in recent times on how to go about it and it may get really frustrating when you can’t. As you read through we will be providing a guide on the different ways that you can check Glo airtime balance with the recent update considered. 

How to Check Glo Airtime Balance

Millions of Nigerians are subscribers to Globacom, a well-known telecom provider in the nation. Because of this, a large number of customers routinely look up answers to their questions on how to check the balance on their GLO accounts on their phones on the internet.

Here are the different ways that you can go about it.

How to Check Glo Airtime Balance

You can check your glo airtime using these different methods:

  • USSD code
  • Via text message
  • Glo Self-Care Portal
  • The Glo App
  • The customer care center

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1. Dial the USSD code

To inquire about your Glo airtime balance in Nigeria, simply dial the USSD code *310# using the convenient and efficient contraction method.

This code is universally applicable to all Glo prepaid customers and is accessible around the clock. Utilizing this USSD code is the simplest and fastest way to ascertain your airtime balance on your Glo line.

The popularity of this code stems from its ease of remembrance and versatile usability, making it a widely preferred method.

It is crucial to ensure the accuracy of the dialed code to prevent common errors that may result in unsuccessful attempts.

2. Send a Text Message

Checking your phone credit balance on Glo is a swift and straightforward process through text messaging.

To inquire about your airtime balance, open your messaging app and send an SMS containing the text ‘BAL’ to the number ‘121’.

Shortly after, Glo will send you a message providing details about your current airtime balance. This method is especially convenient for individuals without internet access or those who prefer not to use the self-care portal.

It’s crucial to emphasize that sending the text message to any number other than ‘121’ will not produce the desired outcome. Additionally, ensure that you type ‘BAL’ in uppercase letters to prevent any potential errors.

3. Use the Glo Self-Care Portal

Easily manage your Glo account and services by logging into the self-care portal, which is available 24/7. Rest assured, it’s a straightforward and user-friendly process!

Here are some advantages of utilizing the Glo self-care portal:

  • Check your airtime balance, monitor your data balance, and handle your subscriptions effortlessly, from anywhere and at any time, eliminating the need to visit a physical store or contact customer care.
  • Access your account details promptly and make real-time changes without waiting for assistance from a customer care representative.
  • The self-care portal is safeguarded with a password, ensuring exclusive access to your account information.

However, encountering issues with the Glo self-care portal is not uncommon. If you face challenges with logging in or accessing your account information, consider clearing your browser cache or using an alternative browser. Should the problem persist, reach out to customer care for assistance.

4. Download the Glo App

Making use of the Glo app is a convenient method for overseeing your account and accessing various services provided by Glo. One of its most valuable features is the ability to easily check your airtime balance with just a few taps.

To inquire about your balance, log in to the app and navigate to the “Account” section, where your current balance is prominently displayed.

However, the advantages of using the Glo app extend beyond mere airtime balance checks. You can also employ the app to recharge your account, oversee your data plans, and even handle bill payments.

Additionally, the app provides exclusive deals and promotions for its users. In case you encounter any issues with the app, there are available resources to troubleshoot common problems.

Simply visit the Glo website or reach out to customer service for assistance. With the Glo app, managing your account has become exceptionally convenient.

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5. Call the Customer Care Center

If you ever require assistance with your Glo account, feel free to contact the customer care center. Calling the customer care center serves as an alternative method to inquire about your airtime balance on Glo.

You can dial either 121 or 200 from your Glo line and follow the voice prompts to check your airtime balance. It’s common to encounter challenges like long hold times and difficulty reaching a representative when calling the customer care center.

Nevertheless, the customer care center remains a dependable option for checking your airtime balance.

Ensure you have your Glo line on hand when making the call, as you will need to provide your phone number to verify your account.

Well done! You’ve acquired the knowledge of how to verify your Glo airtime balance in Nigeria. There are various methods at your disposal, allowing you to select the one that aligns best with your preferences.

Regularly checking your airtime balance is essential for effective spending management and preventing unforeseen interruptions in calls or data usage.

Whether you opt for the USSD code, Glo Self-Care portal, text messaging, contacting the customer care center, or downloading the Glo app, you have multiple convenient options to effortlessly monitor your airtime balance and plan your communication needs accordingly.

CSN Team.

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