Report Bolt Driver in Nigeria Check  Best Ways to Report a Driver

Filed in Articles by on June 1, 2021

Report Bolt Driver: Bolt is the second most popular ride-hailing service in Nigeria following Uber. Thanks to the likes of Bolt and Uber, commuters can now get around town conveniently and at pocket-friendly prices. You are free to report any driver that is not doing well, this article will guide you on the best way you can report any bolt driver in Nigeria.

Every now and then we all make mistakes on the road. Our advice is to keep calm, stay focused, and carry on driving.  However, if you witness a near-miss or someone who’s driving dangerously, you may feel that you should report them.

Bolt formerly Taxify is an international transportation network company founded by Markus Villig in August 2013 and its headquarters is located in Tallinn, Estonia. It is a ride-hailing app service that is used for ordering quick, safe, and affordable rides within Nigeria.

In Ibadan, Bolt (Taxify) service is gaining more audience than Uber transportation service. No doubt Bolt service serves as a platform where drivers and passengers meet for door-to-door transport transactions.

Its service in Ibadan has helped in easing transport service and serves as job opportunities for car owners. Not only that, but it can also create great opportunities for you to increase your income or become your main source of income being a Bolt driving partner. This article guides you on how to report a bolt driver, read through carefully.

History of Bolt Nigeria

Bolt was founded as Taxify in 2013 in Estonia by a 19-year-old high school student, Markus Villig. The company’s mainstay as at that time was an app that allows private drivers to offer rides with their cars or scooters. The app was used to connect riders and drivers.

As of February 2019, Bolt has spread its tentacles in about 34 countries of the globe, cutting across 150 cities across Africa, Europe, America, Asia, and Australia. Bolt has 25 million registered customers and over 500,000 registered drivers across the globe.

Bolt arrived Lagos, Nigeria in 2016 and has become the second most popular amongst car-hailing services in Nigeria.

Bolt Vehicle and Driver Requirements

To complete your signup successfully, you will need to provide the necessary documents and meet the requirements below:

Driver Requirements

  • Hold a valid drivers license
  • Attend driver training for service quality and use of the Bolt driver application.

Vehicle Requirements

  • Vehicle license
  • Insurance Certificate
  • Proof of Ownership
  • Certificate of Road-Worthiness
  • Auto Genius Vehicle Inspection Report.

Bolt Accepted Vehicles

Accepted vehicles for Lite (Lagos only)

  • The vehicle is a model  between 2002 and 2004
  • The vehicle is a 4-door sedan or SUV
  • The vehicle is in excellent condition
  • The vehicle must accommodate at least 4 passengers.

Accepted vehicles for Comfort (Abuja only)

  • The vehicle is no older than 10 years
  • The vehicle is a 4-door sedan or SUV
  • The vehicle is in excellent condition
  • The vehicle must accommodate at least 4 passengers.

Accepted vehicles for XL (Lagos only)

  • The vehicle is no older than 15 years
  • The vehicle is an SUV or mini-van
  • The vehicle is in excellent condition
  • The vehicle must accommodate at least 6 passengers.

How do I Become a Bolt Driver in Nigeria? 

Below are the 4 steps you need to follow before becoming a Bolt driver, as share by Naijauto, let’s check it out:

Step #1. Sign up

  • To register, sign up at Bolt website: partners. taxify.eu/driver-signup
  • Alternatively, you can download the Bolt (Taxify) Nigeria driver app:
  • If you have up to three or more cars, you can register them as a fleet: fleets. taxify.eu/

Step #2. Attend training

After registration and verification of your documents, check your email for the invitation for a driver training session.

Step #3. Get your vehicle accredited

  • Visit the nearest AutoGenius facility to get your vehicle inspected. Find the list of AutoGenius facilities in Nigeria atbolt.myautogeniusinspection.com/#centers.
  • Purchase DriverShield insurance package athttps://www.myautogenius.com/

Step #4. Activation

Once your vehicle has been accredited, you are to visit a Bolt onboarding center for an onboarding session and profile activation.

You are to take the following documents along with you when visiting the onboarding center.

  • Valid Nigerian Drivers license
  • Valid AutoGenius vehicle inspection report
  • Vehicle License

How to Report a Bolt Driver

There are many ways to report a driver, it can be through call, email, text message, or visiting the company the driver works for.

But if in case of reckless driving, as soon as you can, pull over in a safe place. Try to make a note of the following, as the office will need this information:

  • The vehicle’s registration
  • The vehicle’s color, make and model
  • The time and place where the incident happened
  • Any other details, such as a description of the driver

The best way to report such drivers is to contact Bolt offices in Nigeria, below are Bolt office contact and numbers in  Nigeria.

Bolt Contact Information

To book a ride, first set a pickup location, enter a destination, and request a ride. You will see the estimated price and time when you do the booking. You can see the name and details of the driver.
If you need to reach the driver, you can do that as well. When the ride ends, one can rate the driver. As for paying for the ride, you can pay by cash or card.
Taxify says riders will have to pay a fee if a cancellation request is placed after the driver has been en route or has arrived at the pickup location.
The cancellation fee receipt will be shown within the Account tab. The cancellation fee amount varies by location and vehicle option.
New driver registrations
Training office
No. 63, Razak Balogun Street
Driver training time
Mondays to Fridays: 9am to 4pm
In-Person support address
Plot 9 Gabriel Olusanya Street, off QMB Builders Mart Road, Elf Bus Stop. Lekki.
Office hours
Mondays to Fridays: 9am to 3pm
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CSN Team.

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