An Evaluation of the Effect of Manpower Training and Development in Service Organisations
– An Evaluation of the Effect of Manpower Training and Development in Service Organisations –
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ABSTRACT
This research work was designed to study training and development of employees in service organization. This study titled “An Evaluation of the effect of manpower training and development in service organizations.
A case study of power holding company of Nigeria (PHCN) PLC Enugu Zone is of/with the view of finding out the way by which training and development can be conducted.
The objective of the study is to highlight the advantages of human resource training and development and recommend an appropriate measure that could help improve the current human resource training programmes.
Relevant data for this research work were collected from both primary source and secondary source of data. A descriptive method was used for this study.
The total population of the staff in the organization is 250 out of which questionnaires were drawn from staff of the organization which constitute a sample size of 154.
The statistical instrument used in testing the validity of the hypothesis was chi – square. Among the major findings of the work was that training and development programme improve productivity and better performance.
TABLE OF CONTENT
Title Page
Certification
Dedication
Acknowledgement
Abstract
Table of content
CHAPTER ONE INTRODUCTION
- Background of the study
- Statement of the problem
- Objective/purpose of the study
- Research Questions
- Statement of Hypothesis
- Significance of the study
- Scope and limitation of the study
CHAPTER TWO REVIEW OF RELATED LITERTURE
- Theoretical framework for the study
2.2 Historical background
2.3 Current literature on theories post
Reference
CHAPTER THREE RESEARCH DESIGN
- Research Design
- Sources of data
3.2.1 Primary sources of data
3.2.2 Secondary sources of data
3.3 Population of the study
3.4 Sample design and determination of sample size
3.5 Methods of data collection
3.5.1 Questionnaire design, distribution and collection of responses
3.5.2 Secondary method of data collection
3.6 Method of data analysis
CHAPTER FOUR DATA PRESENTATION AND ANALYSIS
- Data Presentation and Interpretation
- Test of Hypothesis
CHAPTER FIVE SUMMARY, CONCLUSION AND RECOMMENDATION
- Summary of findings
- Conclusion
- Recommendation
Bibliography
Appendix
Questionnaire
INTRODUCTION
Manpower training and development must be based on a need analysis derived from a comparison of “actual performance’’ and behavior with “required performance’’ and behavior.
Manpower training and development is one of the major ways organization invests in the workforce for greater return today and even in the foreseeable future.
Organizational effectiveness rests on the efficient and effective performance of workforce that makeup the organization. The efficient and effective performance of the workforce inturn, rest on the richness of the knowledge, skills and abilities possessed by the workforce.
Manpower training and development in most organizations is a continuous act/exercise. The inexorable march of time and the ceaseless glamour for social change combine to make adaptability and continuing preparation of the workforce as inevitable as the initial acquisition of knowledge and skills.
This cannot happen if employees training and development do not occur in an enterprise. In other to maximize the productivity and efficiency of the organization, every executive, manager or supervisor in a public or private organization has the responsibility and indeed the bounding duty to ensure the development of their employees who have requisite knowledge and expertise.
BIBLOGRAGHY
Akpomuvire, M. (2007). Human Resource Training and Development for the civil service Nigeria. U.S.A : CatawbaPublishing Company Charlotte.
Bello-Imam, I.B, Oshiomebo, B.O, Ojeifo, S.A. (2007). Fundementals of Human Resource Management in Nigeria. Ibadan: college press and publishers ltd.
Chandramohan, A. (2008).Human Resource Management. New Delhi: S.B. Nangia APH publishing corporation.
Cruz, E.M.D. (2002). Staff and Service Management.Kuala lumpur: Golden books centre SDN Bhd.
Fab Onah, O. (2003). Human Resource Management. Enugu: Fulladu publishing company.
Fagbohungbe, O.B.(2009). Personnel or Human Resource Management: the repository for Human Resource Utilization, Lagos: Olas Ventures.
Flippo Edwin, B. (1976). Personnel Management. New York: Kogakusha Mcgraw Hill Incorporated book company.
