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Effect of Industrial Training Scheme on the Training of Office Managers in Selected Tertiary Institutions in South East Zone of Nigeria

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Effect of Industrial Training Scheme on the Training of Office Managers in Selected Tertiary Institutions in South East Zone of Nigeria

TABLE OF CONTENT

Title                                                                                                  i

Approval                                                                                          ii

Dedication                                                                                       iii

Acknowledgement                                                                          iv

Table of Content                                                                              v

List of Tables                                                                                  vii

List of Figure                                                                                  viii

Abstract                                                                                           ix

CHAPTER ONE

Introduction

  • Background of the Study                                                   1
  • Statement of the Problem                                                 3
  • Objective of the Study                                                       4
  • Research Question                                                             5
  • Research Hypothesis                                                         5
  • Significance of the Study                                                  6
  • Scope of the Study                                                              7

CHAPTER TWO

Review of Related Literature

  • The Aims and Objectives of Industrial Training                    8
  • Benefits Derived from Industrial Training                             12
    • Impact of Information Technologies in Offices           15
    • Information Technology Skills                                        16
  • Causes of Poor Implementation of IT Programme                17

2.3.1 Bodies Involved in the Management of SIWES                      20

  • The Remedies to the Poor Implementation of the

Programme                                                                                               21

  • Industrial Training Fund Services                                            23
  • Performance Monitoring and Publication                              30
  • Grievances and Redress Mechanism                                       30
  • Obligation and Expectations of ITF                                          31
  • Summary of Literature Review                                                  33

CHAPTER THREE

Research Methodology

  • Design of the Study                                                                     35
  • Area of Study                                                                                36
  • Population of the Study                                                              36
  • Sample and Sampling Technique                                             37
  • Method of Data Collection                                                         38
  • Questionnaire Administration                                                  39
  • Validation of the Instrument                                                     39
  • Method of Data Analysis                                                            39

CHAPTER FOUR

Presentation and Analysis of Data

  • Research Question One                                                              41
  • Testing of Hypothesis                                                                 47
  • Discussion of Findings                                                                58

CHAPTER FIVE

Summary of Findings, Conclusions and Recommendations

  • Restatement of the Problem                                                     59
  • Summary of Findings                                                                 59
  • Conclusions                                                                                  60
  • Recommendations                                                                      61
  • Limitation of Study                                                                     63
  • Suggestions for Further Study                                                  63

References                                                                                               64

Appendix                                                                                                 66

Questionnaire                                                                                         67

ABSTRACT

This research work was carried out to investigate into the effect of industrial training scheme on the training of Office Managers.  It was discussed under the following sub headings according to the purpose of the study: Objectives of Industrial Training, benefits derived from Industrial Training, causes and remedies to the poor implementation of Industrial Training programme. It was observed that the management problem of industrial training on the training of Office Managers was on how to achieve the organizational goal, poor visitation of students by supervision staff during training and non payment to students on attachment.

This study helps students to achieve the practical aspect of learning, which enable them to perfect on the theoretical training.  The population of the study was made up of 253 managerial students both Federal Polytechnic Nekede, Federal Polytechnic Oko and Abia State Polytechnic Aba.  Four (4) research questions were formulated which guided the study. Thirty (30) structured questionnaires were used for data collection which was distributed to 165 managerial students from HNDI and HNDII in the selected tertiary institutions.

Also, tables, percentile method were used in analysis of data collected and the statistical tool employed in testing the hypothesis was Chi Square.  The findings reveals that the programme organized by the industrial training fund is relevant to students involved in skilled courses.  It was recommended that the activities of the establishment in which they had their IT exposure are related to their course of study.  There should be a line between the industries and schools so that the performance reports of the students would be sent to Industrial Training Fund (ITF) office after each industrial training experience for further assessment.

Background of the Study

Industrial Training is the training given to the students in tertiary institution in order to know the responsibilities of human resources development and how they will tackle their work/job after their school career. The Industrial Training Funds was set up by (SIWES) Students Industrial Work Experience Scheme programme to help students in tertiary institutions especially those offering practical courses such as Office Technology and Management students, Art and Applied Sciences, Engineering students etc. to achieve their required training skills for their professions.

This programme has brought about many positive effects on the students.  As the manager’s job is to provide service to the general public, industrial training helps to expose managers to industrial behaviour in order to improve on practical aspect of their course.  According to Okafor (1993), this type of experience would expose students to the world of work and help them remedy the deficiencies of the classroom in terms of its practical components.Thus, the Industrial Training Fund programs help Office Managers to perfect in their profession.

For instance, some courses in Office Technology and Management line is Office Management System, Office Practice, Principle of Law, Advance Transcription, Information and Communication Technology (ICT), Human Capital Management etc. are being taught theoretical in school. In Polytechnics, Office Managers due go to four months Industrial Training (IT), in their first year, in second year another one year Industrial Training making them acquire the necessary skills to perfect in their course of study.

Students experience during the course of their training will definitely help them to carry out their managerial work effectively provided that the programme of the Industrial Training Fund (ITF) is a continuous process.  The experiences gotten by students is a good tool that responds to a certain basic aspect of the students fullest development in the Office Management and Technology course making them acquire the necessary skills. The most serious problem facing the students before the introduction of the Industrial Training (IT) is unemployment.

REFERENCES

Atuenyi, N.C. (2001). Office Information System for Tertiary Institutions. Awka: Fountain Publishers.

Asikadi, E. (2003). Restructuring SIWES to Meet the National Development Plan in Educational Systems.  Asaba: National Conference of National Association for Research Development. pp. 1-2.

Cole, G.A. (1997). Personnel Management; Theory and Practice. London: Aldine Place. 4th Ed.

Curacy, C.W. (1976). The Changing Work Ethics; Implication for Vocational Agriculture Programme. The Agriculture Education, 49(1), pp. 4-9.

Ezinwa, B.A. and Ogomuo, E.N. (1993). Modern Secretarial Duties. Aba: Modern Academic Publishers Ltd.

Folayan, (1998). Personnel Management; Theories and Issue. Lagos: Allied Eminent Company Ltd.

Haag, S. and Maeve, C. (2006). Information Systems Essentials. New York: McGraw – Hill Companies Inc.

Ifeanacho, C.C. and Egbue, O. (1997). A Practical Approach to Personnel Management. Enugu: Gostak Printing Ltd. Industrial Training Fund Service Charter, 1974. pp 3-9.

Information and Guideline for SIWES Review, 2002. pp 1-41

Mafe, O.A.T. (2009). SIWES Guide to Successful Participation in SIWES. Abuja & Lagos: Panaf Publishing Inc.

Mbanefo, C.A.O. (1995). Introduction to Business Management. Onitsha: Tabansi Press Ltd.

Mordel, D.L. (1977). Structure of Instructional Programme in Technological Institutions. Ibadan: Heinemann Educational Book Ltd.

N.P.E. (1981). National Industrial Directory. Lagos: Federal Office of Statistics, Nigeria Government Printer.

Okafor, E.C. (1993). Office and Personnel Management. Onitsha: Optical Press Ltd.

Okafor, E.C. (2000). A Paper Presented in the SIWES Workshop. Oko: Federal Polytechnic Oko.

Oxford Dictionary. (1997). Oxford University Press Incorporation. Aba: Goaak Publishing Company Ltd.

Pam, G.T. (2008). ITF and Vocational Skills Development. ITF News: Vol.12(7), Ann. Ed. November.

Taylor, C.C. and Varelids, N. (1983). Learning Through Work Experience. Britain: Journal of European Industrial Training Vol. 7(6).

Wapmuk, S.L. (2008). SIWES is a Component of Seven Point Agenda. ITF News: Vol.12(7), Ann. Ed. November.

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