Effects of Industrial Stress on Management Effectiveness and Efficiency : Current School News

Effects of Industrial Stress on Management Effectiveness and Efficiency

Effects of Industrial Stress on Management Effectiveness and Efficiency

ABSTRACT

The study investigated and evaluated Industrial stress on management effectiviness at Unilever Nigeria Plc. The study sought to find out how work related stress could affect the productivity of staff of Unilever Nigeria Plc. In addition, it identified certain factors which contribute to job stress among Unilever Nigeria Plc.

The systematic sampling technique was used to select 150 participants for the study. The result of this study revealed that work load was the major cause of job stress among staff of Unilever Nigeria Plc.

It was further observed that respondent in order to relieve stress often walk around and visit other colleagues in their office to discuss matters irrelevant to work thereby affecting productivity at the Unilever Nigeria Plc.

Health-wise, some members of staff of Unilever Nigeria Plc had developed chronic back pain, an effect of long sitting hours and standing hours at work.

Management commitment to staff issues such as paying attention to work load conflicts, supervisors recognition of outstanding output of staff and the introduction of proper stress management training programmes were perceived as significant steps which if embraced were identified as major contributory factors that could contribute to improve productivity of staff and boost output of staff.

TABLE OF CONTENT

TITLE PAGE                   i

CERTIFICATION        ii

DEDICATION        iii

ACKNOWLEDGEMENT       iv

ABSTRACT         v

CHAPTER ONE

1.0          INTRODUCTION          2

1.1          BACKGROUND OF THE STUDY         2

1.2          STATEMENT OF THE PROBLEM    3

1.3          OBJECTIVE OF THE STUDY     3

1.4          RESEARCH QUESTIONS       3

1.5          HYPOTHESIS OF THE STUDY    3

1.6          SIGNIFICANCE OF THE STUDY       4

1.7          SCOPE OF THE STUDY     4

1.8          LIMITATION OF THE STUDY      4

1.9          DEFINITION OF TERMS        5

1.10        HISTORICAL BACKGROUND OF THE STUDY           6

CHAPTER TWO                                                                                                                 

2.0          LITERATURE REVIEW     8

2.1          THEORETICAL FRAMEWORK8

2.2          ORIGIN, TERMINOLOGY & DEFINATION OF STRESS           9

2.3          NATURE OF STRESS      11

2.4          STRESS PROCESS OR RESPONSE STAGES         11

2.5          TYPES OF STRESS     11

2.9          CAUSE OF STRESS AT WORK      12

2.12        SYMPTOMS OF STRESS ON STAFF PRODUCTIVITY              13

2.13        THE IMPACTS OF STRESS ON THE ORGANIZATION             14

2.14        THE EFFECT OF STRESS ON PRODUCTIVITY              17

2.15        THEORETICAL FRAMEWORK     19

2.16        STRESS AT WORK MODEL       20

2.17        EMPIRICAL FRAMEWORK     22

CHAPTER THREE

3.0          RESEARCH METHODOLOGY         24

3.1          RESEARCH DESIGN       24

3.2          POPULATION SIZE      24

3.3          SAMPLE SIZE      25

3.4          DATA COLLECTION INSTRUMENT           25

3.5          METHOD OF DATA ANALYSIS       25

3.6          RELIABILITY OF THE STUDY      26

3.7          VALIDITY OF THE INSTRUMENT 26

3.8          RESEARCH INSTRUMENT        26

3.9          LIMITATION OF THE STUDY      26

CHAPTER FOUR               

4.0          DATA ANALYSIS AND PRESENTATION OF RESULT               28

4.1          INTRODUCTION              28

4.2          PRESENTATION OF DATA      29

4.3          ANALYSIS OF RESPONSE         30

4.4          HYPOTHESIS TESTING   32

CHAPTER FIVE

5.0          SUMMARY, CONCLUSION AND RECOMMENDATION       33

5.1          SUMMARY                  33

5.2          CONCLUSION       34

5.3          RECOMMENDATION          34

QUESTIONNAIRE35

REFERENCES                39

APPENDIX

INTRODUCTION

In today’s world, stress has become a worldwide phenomenon, which occurs in various forms in every workplace. In today’s work life, employees are generally working for longer hours, as the rising levels of responsibilities require them to exert themselves even more strenuously to meet rising expectations about work performance.

Omolara (2008) described occupational stress as the adverse psychological and physical reactions that occur in an individual as a result of their being unable to cope with the demands being made on them.

According to Topper (2007) Vermut and Stensma (2005), Ornels and Kleiner (2003) Verca (1999) in addition, job stressed is caused by lack of resources and equipment, work schedules such as working late or overtime and organizational climate are considered as contributors to staff stress.

Stress can therefore be described as the adverse psychological and physical reactions that occur in an individual as a result of his or her inability to cope with the demands being made on him or her (Moorhead and Griffen, 1998).

REFERENCE

Agyedu, D. K., Donkor, F. & Obeng, S. Y. (1999), Teach yourself research methods, Kumasi: Geobell Publishers.

Anderson, A.H. & Kyprianou, A. (1994). Effective Organizational Behaviour: a skills and activity-based approach. Oxford: Blackwell Publishers.

Arnold, J., Cooper, L. & Robertson, I.T. (1991). Work Psychology. London: Pitman Publishing.

Bennet, R. (1994). Organisational Behaviour. 2nd Ed. London: Pitman Publishing.

Betts, P.W. (1993). Supervisory Management. 6th Ed. London: Pitman Publishing.

Blackwell, S. (1998). Organisational Theory. New York: Dorchester Publishing

Blumenthal, I. (2003). Services SETA. Employee Assistance Conference Programme. 2 (2). p5-21.

Bowin, R.B. & Harvey D. (2001). Human Resource Management an Experiential Approach. 2nd Ed. New Jersey: Prentice Hall.

Carrel, M.R. et al. (1996). Human Resource Management. South Africa: Prentice Hall.

Carroll, M. & Walton, M. (1997). Handbook of Counselling in Organisations. London: Sage Publications.

Claude S., George, J. & Kris, C. (1992). Supervision Action, Australia: McPherson’s Group.

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