Training and Development of Human Resource in Banking Operation

Filed in Articles by on November 2, 2022

 – Training and Development of Human Resource in Banking Operation – 

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ABSTRACT

This study is carried out to examine the training and development of human resource in building operation in Union Bank Plc, Oko branch. To achieve this, the researcher prepared and administered questionnaires to the staff of Union Bank Plc, Oko branch.

The information gathered was presented in tables and analyzed using simple percentage techniques. It was found that human resource training influence the operations of Union Bank of Nig. Plc Oko branch, and that training programme increases employees’ and organizational productivity.

Based on the findings, the researcher recommends that management should always see training and development of their employees as one of the motivational tools that will increase productivity. In conclusion, systematic training and development of human resources enhance efficiency and effectiveness as well as increase profitability and productivity of the organization.

TABLE OF CONTENTS

Title     i

Approval  ii

Dedication    iii

Acknowledgement    iv

Table of contents    v

Abstracts       viii

CHAPTER 1 INTRODUCTION

  • Background of the study 1
  • Statement of the problem 4
  • Purpose of the study 5
  • Significance of the study 6
  • Research questions
  • Scope/delimitation of the study 7
  • Definition of terms 8

CHAPTER 2 REVIEW OF RELATED LITERATURE

2.1          Concept of training and development        11

2.2          Nature of training and development       15

2.3          Employee/operative training   15

2.4          Executive/management development      24

2.5          Organizational knowledge    31

2.6          Reasons for training    32

2.7          Purpose for training       34

2.8          Evaluation of training     37

2.9          Summary of literature review       39

CHAPTER 3 RESEARCH METHODOLOGY

3.1          Design of the study      40

3.2          Area of the study    41

3.3          Population of the study   41

3.4          Sample of the study         41

3.5          Instrument for data collection   42

3.6          Validation of the instrument     43

3.7          Distribution and retrieval of instrument     43

3.8          Method of data analysis     43

CHAPTER 4

Data presentation and analysis     44

CHAPTER 5

Summary of Findings, Conclusion and Recommendations

5.1          Summary of findings          53

5.2          Conclusion     54

5.3          Recommendation      55

5.4          Limitation of the study  56

5.5          Suggestions for further research             57

References    58

Appendix    60

Questionnaire       61

INTRODUCTION

Do we ever settle to think why some organizations recruit better applicants than others, why some business enterprises are more efficient or perhaps, more effectively organized than others? Why some establishments are more productive than others, why some firms make profit while others are folding up?

After recruitment and selection of employees, they need to be maintained and motivated towards achieving the organizational goals. And this can be achieved through training and development of the organizations workforce.

Sound and constructive human capital development facilitates optimization of available potentials and provides opportunities/leverage for better repositioning of an organization to achieve global competitiveness. Hence, human resource development is a pre-requisite for organizational survival, sustainability and success.

If you wish to plan for a year, sow seed,  If you wish to plan for 10 years, plant trees, If you wish to plan for a lifetime, develop men”. The above, summarizes and underscore the indispensability of human resource development in organizations.

REFERENCES

Armstrong, M. (2005). Performance management, first edition. London: the new realities IPD.

Beach, D.S. (1980). Personnel the management of people at work, fourth edition. New York: Macmillan publication company Inc.

Drunker, P.F. (1954). The practice of management, first edition. New York: Harper and Row.

Ewurum, U.J.F. and Okorie, N.E. (1998). Strategic performance management. First edition. Ibadan: Spectrum Books limited.

Flippo, E.B. (1981). Personnel management. First edition. London: McGraw Hill Book company.

Graham, H.T. (1974). “Management Development” the glossary training terms. Human resources management, M & E Handbook.

Ifeanacho, C.C. and Egbue, C.C. (1997). A practical approach to personnel management. First edition. Enugu: Gostak publishers.

Ifeanacho, C.C. (2011). Human capital management in the globalized world. First edition. Enugu: Silmark publishers Ltd.

Udoji, I.O. (1976). The implication of the public service review commissions report for management education and training, quarterly journal of administration vol. 10 No. 1 pp. 5-11.

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