Things to Avoid During a Phone Interview to Land the Job
– Things to Avoid During a Phone Interview –
Apparently, it’s quite easy to mess up your phone interview. But here’s the thing; it’s also not hard to come across well if you keep some key things in mind. The aim of this article is to enlighten you on things you should avoid doing during a phone interview.
Nowadays, phone interviews are an unavoidable piece of the prospective employee meeting measure, and in light of current circumstances: They spare everybody included time and exertion.
In any case, that doesn’t imply that phoners require zero vitality concerning the candidate. Indeed, you ought to invest more energy getting ready for an in-person interview, yet numerous companies treat phone screens as the official initial round of the recruiting cycle.
That implies candidates are required to go into them arranged with as much data about the organization, position, and skills and qualities as could reasonably be expected.
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Oh, I see you are desperate to know what you should avoid doing during that phone interview you are expecting, below are 12 things you should avoid doing during a telephone interview.
1. Avoid Noisy Places During the Call
It might seem like common sense, but you’d be surprised what interviewers say they can hear in the background of their phone interviews—everything from barking dogs to screaming children.
“Prepare for the interview by securing a quiet space in advance, even if it means escaping to your car parked in the garage,” advises Chere Taylor, founder of Fulcrum HR Consulting. “If you can lock your home office door, by all means, do it.
We’ve all been there and sometimes things just happen, but the more time spent anticipating what could go wrong, the better prepared and organized you will appear to the interviewer and the greater likelihood of success.”
That doesn’t mean that if your washing machine beeps once in the background all hope is lost, but the more effort you put into being in a quiet place, the more focused you’ll be.
2. Your Personal Life Shouldn’t be in Discussion
…Unless you’re directly asked a question about what you like to do in your off-hours. “The point of a phone interview is to focus on getting to know a candidate’s professional experience and goals,” says Mckenzie Roark, campus talent specialist at Lithko Contracting.
“A recruiter is trying to qualify them to see if they are the best fit for a role, and learning about their personal life doesn’t help. For example, when asked where you see yourself in five years, we don’t want to know that you hope to be married or that you want to buy a new house.
That is nice but that isn’t relative to anything professional.”
3. The Urge of Multitasking Should be Avoided
It might be tempting to cross something off your to-do list while on a phone interview, but recruiters and hiring managers can easily tell if your attention is elsewhere. “My number one pet peeve is people who decide to multitask while on the phone interview,” says Dan Krupansky, Talent Acquisition Manager at PrimePay.
“I have heard candidates washing dishes, making lunch in the microwave, going for walks, letting their dog out, and grocery shopping during the interview.
I even had one person use the bathroom and flush the toilet while speaking with me.” Needless to say, this doesn’t reflect well on your level of interest in the position you’re interviewing for.
4. Skip the Money Conversation
To put it bluntly, it’s simply too early in the process for you to be the one who brings up salary expectations. “Chances are if a candidate is participating in a phone interview, this is the first time they have talked with the company, and the first call isn’t the appropriate time to talk about ‘what’s in it for you,’” says Justina Strnad, the Talent Acquisition Manager for Shiftgig.
“Trust me, if you are a great candidate and make it to the next steps, the hiring team is going to be very transparent about what’s in it for you later on!”
5. Putting Your Interviewer on Hold is Wrong
Phone interviews don’t take that long, and there probably isn’t anything else going on that is truly so urgent that you need to pause your interview. “Do not put me on hold to take an important call that just beeped in,” advises Jeremy Payne, head of people operations at Remote Year.
“I am an important call. If you are expecting extremely urgent news (like information about a family illness), be sure to preface that in the early minutes of the interview, so the recruiter is aware of the situation and so you can work with them to reschedule if that interruption does occur,” he says.
6. Never Skip the Question and Answer
“After wrapping up a phone interview, it is typical that the interviewer will ask the candidate if they have any questions. I can’t stress this enough: ALWAYS ask questions,” says Roark.
“If we have had a great phone interview and then we wrap up and they don’t have any questions for me, it pretty much ruins the whole interview.
It tells me that the candidate is uninterested in the role, which in reality, might not be the case at all,” she notes. But surely, if you’re interested in a job, you can think of something to ask your interviewer.
7. Don’t Be Late
It seems basic, but surprisingly, a lot of people are late for phone interviews. “About a quarter of the people with whom I schedule phone interviews aren’t on time,” says Sophie Cikovsky, who handles the U.S. recruiting for Infinite Global. “While this bothers me personally, it’s also indicative of someone who isn’t very detail-oriented,” she explains.
“To identify this early in the hiring process, I started asking all candidates a few years ago to call me as opposed to calling them at an agreed-upon time. That way if I hear from them at 1:13 p
8. Do not Assume That Reception Is Good
m or 12:49 pm instead of our planned 1:00 pm interview time, I have an early indicator that they might not be a great fit.”
“Make sure you test your headset and connection before dialling in,” recommends Payne. “There is nothing more frustrating for a recruiter who has a structured interview guide in place having to repeatedly ask the same question over and over because they could not understand your answer due to static or dropped signals.”
Test call a friend beforehand or even call yourself from a landline if necessary; it will take less than a minute.
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9. Talking Over the Interviewer is Wrong
You might be eager to get your point across or talk about your experience, but interrupting the interviewer is awkward and rude when you’re speaking on the phone, even more so than in face-to-face interviews.
“Interviewing can be stressful and sometimes that stress manifests itself in speaking too fast, speaking too loud, talking over the interviewer, or attempting to answer the interviewer’s question before they have finished asking the question,” says Taylor. “Don’t do this.” There’s a big difference between being assertive and being aggressive, and interviewers can always recognize it.
10. Skip Filler Words as much as You Can
It’s tough not to say things like “um,” “uh,” and “like” in everyday speech, but these verbal habits become much more pronounced when speaking on the phone, says Chris Dardis, a recruiting expert and HR professional with Versique Executive Search.
“In face-to-face interviews, they’re not as noticeable because there are other things like your hair, suit, or body language to distract people,” he explains. But in a phone interview, the only thing you have to go on is what you say and how you say it. “That’s why it’s so important to eliminate these words from your speech when doing a phone interview.”
11. Don’t Go In For the Interview Blind
Not knowing anything about the company or job you’re interviewing for is way more obvious than you’d think. “Many people think that a phone interview means they’re getting away with something, that they don’t have to put as much effort into researching the role or company,” says Steve Pritchard, an HR Consultant.
And if you have your laptop in front of you during the interview to do a few quick searches, they won’t know the difference, right? Not exactly. “Seasoned interviewers will know whether an interviewee is researching while on the phone; they will take too long to answer the question and punctuate their answers with a lot of ‘ums’ and ‘errs’ as they type.
The interviewer can often even hear the typing as they ask the question,” he adds.
12. Nix Long-Winded Answers
“The key to success during a phone interview is clear and concise answers,” says Dardis. “People’s attention spans tend to be shorter over the phone. You don’t want your future employer to lose interest in the conversation.”
He recommends practising answers to questions you know will be asked ahead of time to be clear on what you’re going to say. That way, you can prevent rambling before it starts.
Practice your phone interview, as well as this article, regards to things to avoid during a phone interview. Do a mock interview with a loved one or friend.
When the interview is over, follow-up promptly with a thank you letter or thank you for an email, and also ask if you can call them if you have additional questions.
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CSN Team.
