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Abuja Electricity Distribution Company Job Vacancy Portal 2020 | www.abujaelectricity.com

Filed in Job by on February 19, 2020

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Abuja Electricity Distribution Company Job Vacancy Portal 2020 | www.abujaelectricity.com.

The Abuja Electricity Distribution Company (AEDC Plc) one of the 11 privatized Electricity Distribution companies in Nigeria that operate in the following states; Kogi, Niger, Nasarawa and Abuja, is presently recruiting for the following positions below:

IMPORTANT! Currently, AEDC recruitment form 2020 is not yet out online, DISREGARD any form of advert you come across. This page will be updated immediately the form is out.

1. Job Title: Debt Field Officer

Location: Abuja
Job Descriptions

  • Will be responsible for delivery of disconnection notices for unpaid outstanding debt, carry out disconnection and reconnection as required, monitoring of the disconnected sites and present the required feedback and intelligence on Debt Management related activities.
  • Job holder will deliver excellent commercial, technical and customer service attitude and ensure adherence to Regulatory, Corporate and Operational procedures as well as general acceptable practices.

Other Key Roles / Responsibilities
Commercial Activities:

  • Distribution of demand notice to customers with Outstanding debt as provided
  • Provides necessary explanation to customers (as reasonably required) of debt in relation to ascertain the accuracy
  • Ensures acknowledgment of receipt of demand notice and complete to Supervisor
  • Carries out Quality Control assessment of daily activities conducted and ensure full compliance with applicable procedures
  • Reviews disconnected Customer as required to ensure full compliance
  • Provides insight from field and other engagement to assist in Debt Management
  • Carries out duly instructed task in compliance with applicable company process, procedures and any other Operational Level Agreement

Technical Activities:

  • Ensures compliance with all Technical and safety procedures at all time
  • Executes Disconnection of identified AEDC Defaulting customers and recovery of service wire from the premise of defaulting customers
  • Ensures the prescribed disconnection notice is properly placed on customer’s premise upon disconnection
  • Ensures proper tagging of recovered service wire indicating customer details as appropriate
  • Ensures full documentation of recovered service wires, update to Supervisor, proper custody and utilization for same customer
  • Carries out Approved re-connection of affected customers as provided by the Supervisor

Education / Experience

  • NCE/National Diploma in any discipline
  • (Specialization in Engineering, Mathematics and Physics and other related discipline is added advantage)
  • 1-3 Years (Cognate experience is added advantage)
  • Strong verbal communication skills
  • Ability to prioritize, maintain attention to detail and recognize time constraints.
  • Self-motivated and able to work with little supervision.
  • Ability to work in team as well as good interpersonal relationship traits
  • Comfortable interacting with emotional customers and senior colleagues alike

Required Skills/Competencies:

  • Computer literacy
  • Customer Service Skill
  • Relationship Management Skill
  • Effective Communication Skill
  • Adaptability and conflict management skill

Application Closing Date
10th July, 2019.

How to Apply

Interested and qualified candidates should:
Click here to apply online


2. Job Title: Regional ICT Support Engineer

Location: Abuja
Job Descriptions

  • Provides ICT user support services to Regional and Area Offices within the Region enabling them to utilize ICT tools more efficiently.
  • Provides local hands-on support for specialized ICT teams, in the roll-out of projects, and assistance during troubleshooting and maintenance procedures.

Other Key Roles / Responsibilities
Ensures high availability of applications and IT services to end users:

  • Ensures high availability of IT production and corporate applications and services
  • Reports and proactively makes recommendations to enhance user experience in the region
  • Participates in on-call rotation
  • Responds to tickets and hands-on assistance-requests within defined SLOs
  • Ensures new applications meet the on-boarding criteria before being on-boarded for support
  • Ensures data privacy, data integrity and availability of ICT services
  • Carries out resource capacity planning
  • Inputs to budget Preparation, Tracking, Reporting

Administrative/Supportive:

  • Supports ICT strategy in the region
  • Supports regional manager in building a strong ICT savvy team to meet corporate needs
  • Provides ICT training in the region as guided by the Head – User Support and Application Management

Education

  • B.Sc./HND in Computer Science,  Information Technology, Computer Engineering, Software Engineering, Information Sciences, Management Information Systems, Telecommunication Science
  • MCSE, MOS, LFCE or equivalent certifications
  • Software Development certification a plus

Experience:

  • Good operational knowledge of network systems, protocols, virtualization, cloud computing, SDN, load balancing
  • Work experience with the TCP/IP stack (DNS, DHCP, etc.)
  • Good knowledge of Linux and Windows Kernels and utilities
  • Structured cabling experience
  • Good knowledge of power systems

Required Skills/Competencies:

  • Highly Developed People Skill.
  • Strong Project Management Skill.
  • Good training and mentoring skills.
  • Excellent Organizational & Multitasking skills.
  • Good Communication, Presentation and Interpersonal Skills.
  • Self-motivated with focus on results
  • Ability to work remotely with minimum supervision
  • Passion for excellence in serving users and addressing their needs

Application Closing Date
1st July, 2019.

How to Apply

Interested and qualified candidates should:
Click here to apply online


Note: Abuja Electricity Distribution Company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Abuja Electricity Distribution Company does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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Comments (1)

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  1. onyebuchi eucharia says:

    notify me of any vacancy