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Air Peace Limited Recruitment Portal 2021

Filed in Job by on July 6, 2021

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Air Peace Limited Recruitment Portal 2021: This is a comprehensive guide on how to apply for Air Peace Limited job entry for graduate online. Interested applicants should follow the lead below for a successful application. 

Air Peace Limited Recruitment Portal 2021

Welcome to Air Peace Careers. We recruit employees who are driven, have the team spirit and share our values.

We foster a supportive and productive workplace and strive to provide an environment where personal and professional growth and career objectives are developed and achieved.

At the heart of everything we do is our unrelenting drive to provide better customer experiences.

You will work with some of the finest Pilots, Engineers, Ground Operations and support staff.

Our employees are committed to changing how Business works and have a positive can-do attitude. We think globally, stand outside the box and see our workmates as friends

We aspire to become a dependable employer that offers its employees opportunities, relevant training and a safe working environment. At Air Peace Limited, You have the opportunity to advance your career beyond your imagination.

We continuously strive for excellence in all we do. Through our people, we are able to attain higher heights because their unique strengths and experiences help us turn challenges into opportunities.

We employ the best talent and provide a great opportunity and environment for them to display their best skills in a service driven environment.

Air Peace Limited is looking for people to join our ever-growing team. We require talent who are as excited as we are to help build a world-class Airline flying out of Africa, to fill the vacant position below:

Passenger Service Executive

Reports to: Passenger Service Supervisor

Function: Coordinates the delivery of excellent customer service while handling passenger reservations, check-in, boarding, reconciliation, etc.


Key Accountabilities and Responsibilities

  • Providing a frontline point of presence for passenger enquiries in a friendly manner.
  • Assist passengers with fare quotes, reservations, revalidations, rebooking and upgrades.
  • Ensuring all tickets are issued correctly and according to IATA regulations.
  • Reconciling cash uplift with ticket sales.
  • Block group seats for series and ad hoc groups as at when required.
  • Issuing excess baggage receipts for excess luggage payments and receipts for no shows, date change.
  • Perform random control of passenger’s tickets.
  • Ensuring special passengers: Passengers with reduced mobility, unaccompanied minors and group passengers are properly documented in the PNR. Assist with transit/transfer passengers
  • Process baggage and passengers in line with APL’s standards with enthusiasm
  • Ensuring that baggage irregularities are followed through to resolution.
  • Ensuring that revenue is maximized from excess baggage
  • Ensuring special passengers: Passengers with reduced mobility, unaccompanied minors and group passengers are properly documented in the PNR.
  • Assist with transit/transfer passengers

Additional Functions

  • Determines eligibility by comparing client information to requirements.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves the quality of results by adhering to standards and guidelines; recommending improved procedures.
  • Accomplishes sales and organization mission by completing assigned call centre tasks
  • Respond to enquiries from passengers regarding reservations on the phone.
  • Resolve all queries arising from reservation issues.

Minimum Education and Work Experience

  • University Degree in social science or similar field. The ability to speak French is a must.
  • 3 years experience
  • Interested candidates with the required qualifications should apply with a current resume and other relevant credentials.
  • Application deadline: 23rd April 2021

Kindly provide us with your phone number and email address in the comment box below.

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CSN Team.

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Comments (1)

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  1. Ojeka Euginia Somtochukwu says:

    Please I need a ticketing/reservation job, it was not among the vacant position listed above. Thanks

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