Obtain Up To N300,000 Cash In The 2nd 2019 Aspire CBT Contest

ADS! Get Admission into 200 Level and Study any Course in any University of Your Choice. Low Fees | No JAMB UTME. Call 08063692710

Apply for Key Account Manager Job at Spectrum Forwarding & International Logistics Limited, Lagos

Filed in Job by on October 5, 2016

Ads: Total Cure for Diabetes => CLICK HERE - 15 Products Remaining | HURRY NOW!


Apply for Key Account Manager Job at Spectrum Forwarding & International Logistics Limited, Lagos;

Spectrum Forwarding & International Logistics Limited is a commission agent/performing a task on behalf of the exporter/importer routine tasks such as Loading/unloading of goods,storage of goods,arranging local transport, obtaining payment for his Customers.

Our scope covers the area of freight forwarding and logistics services

JOB TITLE: Key Account Manager
Key Roles/Responsibilities:

  • Handle the process of Import consignments, ensuring the shipments are in line with the company policies
  • The main point of contact for your Accounts and ensure they are given a high level of service
  • Responsible for Customs Processes for your clients shipments by sea or air, Including the handling of Duty & VAT payments
  • Be in constant contact with the offices overseas to ensure all clients shipments are running smoothly and of your clients requirements
  • Penetrate organizational structure and develop relationship beyond main points of contact
  • Maintain rates and assess yields on a monthly basis
  • Monitor account for timely payments and assist with collections on past due invoices
  • Set up internal reports to monitor our performance in meeting critical milestones
  • Immediately communicate any issues or exceptions to Operations
  • Enter all meeting notes, action items, complaints, compliments into CRM and distribute to appropriate people in global network
  • Assign a corrective action to every issue/complaint and follow-up on effectiveness of corrective action to ensure client satisfaction with the resolution
  • Manage and lead business reviews; establish a quarterly review cycle, at a minimum
  • Oversee the update of pricing records for your allocated accounts and ensure that the customer is aware of all updates
  • Build a high level of understanding of your customers business, and be able to suggest and deliver initiatives that will benefit those customers and assist in the longer term retention of them
  • Work closely with the sales team to help them build a tailored package for your client with new business ventures
  • Increase probability for the company by bringing on new business where possible
  • Ensure shipments are on the most cost effective route / mode for your client
  • Client visits to your allocated customer to keep a close relationship with your accounts, in these meetings you will be ensuring the customer is happy and helping to resolve any issues they have.
  • Build a high level of understanding of your customers business, and be able to suggest and deliver initiatives that will benefit those customers and assist in the longer term retention of them
  • Whilst you will be directly responsible for managing your allocated customers, you will be expected to work as part of a team and provide support and cover for colleagues during absences
  • When necessary, travel within region to visit accounts/account sites and branches to review procedures and maintain customer information/satisfaction
  • Update status of progress on business opportunities
  • Continuously focus on penetrating other areas of the business for additional support and to uncover additional business opportunities
  • Ensure all company policies and regulatory requirements are adhered to
  • Strategic Responsibilities;
  • Understand accounts’ business strategy, objectives and risks/constraints; continually focus efforts on providing solutions to achieving objectives and mitigating risks/constraints
  • Continuously pursue and implement more efficiency and cost reduction measures
  • Provide accounts with market updates (trade agreements, strikes, new capacity being introduced, etc.) and educational support
  • Identify growth opportunities and develop a strategy to secure opportunities with the appropriate internal resources
  • Create a business development plan with short- and long-term business objectives, initiatives and quantified value-added contributions

Skills/Requirements:

  • Minimum 3-5 years’ experience in the industry, or a related service industry
  • Minimum one-year operational experience in the service(s) the account utilizes
  • Strong background in Forwarding/Logistics
  • Good analytical and program management skills; ability to define, develop and document business processes and procedures
  • Dedicated to providing a high level of customer service, problem-solving and interpersonal skills
  • Internal/external sales skills
  • Team player
  • Confident and articulate communicator
  • Excellent commercial acumen
  • Proficient in using MSOffice, bespoke IT software packages

How to Apply
Interested candidates should send their applications via mail to [email protected]

Application Deadline: 31/10/2016

Join Over 500,000+ Readers Online Now.

Total Cure for Diabetes => CLICK HERE. Only 15 Product Remaining - Hurry Now!

Subscribe NOW to Latest GIST from CSN PORTAL in Your EMAIL ADDRESS

Copyright Warning: Contents on this website may not be republished, reproduced, redistributed either in whole or in part without due permission or acknowledgement. All contents are protected by DMCA.
The content on this site is posted with good intentions. If you own this content & believe your copyright was violated or infringed, make sure you contact us at [[email protected]] to file a complaint and actions will be taken immediately.

Tags: ,

Comments are closed.