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Apply Now For Graduate IT Helpdesk Engineer Job At HealthPlus Limited

Filed in Job by on March 12, 2020

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Apply Now For Graduate IT Helpdesk Engineer Job At HealthPlus Limited.

HealthPlus Limited is Nigeria’s 1st Integrative Pharmacy, the fastest-growing pharmacy chain in West Africa. Since 1999, we have been committed to our mission of helping people achieve optimum health & vitality.

HealthPlus Limited

In 2010, a sister company was birthed – CasaBella International Limited. CasaBella, a one-stop store for beauty and grooming solutions is now a retail chain and a household name.

As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for amazing and smart people who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done!

HealthPlus Limited is recruiting to fill the position of:

Job Title: IT Helpdesk Engineer
Location:
Lagos
Job Description

  • Provide first-line technical support to IT users across the company.
  • Support information technology, computer systems, telecoms, and CCTV peripherals
  • Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP)
  • Meet with managers to discuss system requirements, specifications, costs and timelines
  • Installing and configuring computer hardware operating system and applications
  • Support systems implementations and/or upgrades to ensure smooth deployment of hardware and software
  • Monitoring and maintaining computer systems and networks
  • Troubleshooting system and network problems and diagnosing and solving both the hardware/software faults.
  • Protecting Computers from viruses and security
  • Use of USB and external drives
  • Conduct defragment, virus screening, backup, etc on a regular basis
  • Establishing a good working relationship with other professionals such as software developers, web designers.
  • Maintain current and accurate inventory of technology hardware, software, and resources.
  • Provide recommendations about accessing information and support.
  • Maintain log and/or list of required repairs and maintenance.
  • Make recommendations about the purchase of technology resources
  • Research current and potential resources and services
  • Manage monthly change activities
  • Replacing any faulty parts as required
  • Supporting the roll-out of new applications
  • Setting up new users’ email accounts and profiles and dealing with password issues
  • Provide orientation to new users of existing technology
  • Ensure smooth running, optimization and administration of the company’s networks, including LAN, WAN, mobile data & networks
  • Testing and evaluating a new technology
  • Accessing and using the Shared drive/Server

Desired Skills

  • First degree in a relevant discipline preferably in Computer Science
  • Sound knowledge of computer systems, software and networks installation, administration, implementation, and management
  • Minimum of 1-year related work experience
  • Understanding business functions and metrics within the organization
  • Knowledge of the MS Office; Word, PowerPoint, Excel, etc.
  • Ability to write clear reports and keep accurate records
  • Work within budget
  • Excellent planning and organizing abilities
  • Ability to pay attention to detail
  • Good analytical and problem-solving skills
  • Negotiating skill
  • Knowledgeable in SQL SERVER 2000, 2005, 2008 upward
  • Thorough knowledge of system development methods used for the development of new systems and enhancements to existing information systems
  • Experience using SQL language
  • Experience writing SQL reports
  • Experience using process mapping software such as MS Visio
  • Integrating core values, integrity, and accountability throughout all organizational and business practices

CLICK HERE for more information.

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