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Catilas Resources Limited Job Portal 2019 | www.catilas.com

Filed in Job by on July 31, 2019

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Catilas Resources Limited Job Portal 2019 | www.catilas.com.

Catilas Resources Limited – Our client is the regional distributor for the world’s leading manufacturers of sanitary fittings, kitchen, tiles, doors and other interior solutions who commenced business operation in May 2004.

Catilas Resources Limited

Our client is currently recruiting for skilled, competent and enthusiastic individuals to fill the position below:

1. Job Title: Customer Service Representative – South South

Locations: Rivers, Cross River, Akwa Ibom & Bayelsa 
Description

  • Attend to all customer enquiries promptly
  • Resolve customer issues and complaints on service related matters
  • Receive, evaluate and process customer’s requests promptly and efficiently
  • Process opening and closing of customers’ accounts as required
  • Carry out customer survey and feedback
  • Must have a very good knowledge of the bank’s products and services
  • Cross-sell of bank’s products to customers
  • Build and maintain long term and profitable relationships with customers
  • Deliver efficient and quality customer service consistently.
  • Maintain a database for collating useful customer information.
  • Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues.

Requirements

  • OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
  • Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings
  • Must not be more than 25 years of age by your next birthday.
  • Little or no experience in banking.

Skills and Competencies:

  • Excellent customer relationship management
  • Good Oral & Written communication
  • Sales & Marketing skills
  • Excellent inter-personal skills
  • Problem solving and conflict resolution
  • Must have basic knowledge in Microsoft Word and Excel.
  • Organized, detail-oriented and can work in a fast-paced environment

Benefits
Salary – Competitive and within industry standard.

Application Closing Date
Not Specified.

How to Apply

Interested and qualified candidates should:
Click here to apply online


2. Job Title: Customer Service Representative 

Locations: Abuja and Northern Region 
Description

  • Attend to all customer enquiries promptly
  • Resolve customer issues and complaints on service related matters
  • Receive, evaluate and process customer’s requests promptly and efficiently
  • Process opening and closing of customers’ accounts as required
  • Carry out customer survey and feedback
  • Must have a very good knowledge of the bank’s products and services
  • Cross-sell of bank’s products to customers
  • Build and maintain long term and profitable relationships with customers
  • Deliver efficient and quality customer service consistently.
  • Maintain a database for collating useful customer information.
  • Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues

Requirements

  • OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
  • Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings
  • Must not be more than 25 years of age by your next birthday.
  • Little or no experience in banking.

Skills and Competencies:

  • Excellent customer relationship management
  • Good Oral & Written communication
  • Sales & Marketing skills
  • Excellent inter-personal skills
  • Problem solving and conflict resolution
  • Must have basic knowledge in Microsoft Word and Excel.
  • Organized, detail-oriented and can work in a fast-paced environment

Benefits
Salary – Competitive and within industry standard

Application Closing Date
Not Specified.

How to Apply

Interested and qualified candidates should:
Click here to apply online


3. Job Title: Customer Service Representative

Locations: Anambra, Abia, Ebonyi, Imo, Enugu 
Job Description

  • Attend to all customer enquiries promptly
  • Resolve customer issues and complaints on service related matters
  • Receive, evaluate and process customer’s requests promptly and efficiently
  • Process opening and closing of customers’ accounts as required
  • Carry out customer survey and feedback
  • Must have a very good knowledge of the bank’s products and services
  • Cross-sell of bank’s products to customers
  • Build and maintain long term and profitable relationships with customers
  • Deliver efficient and quality customer service consistently.
  • Maintain a database for collating useful customer information.
  • Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues

Requirements

  • OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
  • Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings
  • Must not be more than 25 years of age by your next birthday.
  • Little or no experience in banking.

Skills and Competencies:

  • Excellent customer relationship management
  • Good Oral & Written communication
  • Sales & Marketing skills
  • Excellent inter-personal skills
  • Problem solving and conflict resolution
  • Must have basic knowledge in Microsoft Word and Excel.
  • Organized, detail-oriented and can work in a fast-paced environment

Benefits
Salary – Competitive and within industry standard

Application Closing Date

Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


4. Job Title: Customer Service Representative

Location: Lagos
Job Description

  • Attend to all customer enquiries promptly
  • Resolve customer issues and complaints on service related matters
  • Receive, evaluate and process customer’s requests promptly and efficiently
  • Process opening and closing of customers’ accounts as required
  • Carry out customer survey and feedback
  • Must have a very good knowledge of the bank’s products and services
  • Cross-sell of bank’s products to customers
  • Build and maintain long term and profitable relationships with customers
  • Deliver efficient and quality customer service consistently.
  • Maintain a database for collating useful customer information.
  • Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues.

Requirements

  • OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
  • Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings
  • Must not be more than 25 years of age by your next birthday.
  • Little or no experience in banking.

Skills and Competencies:

  • Excellent customer relationship management
  • Good Oral & Written communication
  • Sales & Marketing skills
  • Excellent inter-personal skills
  • Problem solving and conflict resolution
  • Must have basic knowledge in Microsoft Word and Excel.
  • Organized, detail-oriented and can work in a fast-paced environment

Benefits
Salary – Competitive and within industry standard

Application Closing Date
Not Specified.

How to Apply

Interested and qualified candidates should:
Click here to apply online


5. Job Title: Customer Service Representative

Location: South West (Ogun, Osun, Ondo, Kwara and Ekiti)
Description

  • Attend to all customer enquiries promptly
  • Resolve customer issues and complaints on service related matters
  • Receive, evaluate and process customer’s requests promptly and efficiently
  • Process opening and closing of customers’ accounts as required
  • Carry out customer survey and feedback
  • Must have a very good knowledge of the bank’s products and services
  • Cross-sell of bank’s products to customers
  • Build and maintain long term and profitable relationships with customers
  • Deliver efficient and quality customer service consistently.
  • Maintain a database for collating useful customer information.
  • Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues

Requirements

  • OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
  • Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings
  • Must not be more than 25 years of age by your next birthday.
  • Little or no experience in banking.

Skills and Competencies:

  • Excellent customer relationship management
  • Good Oral & Written communication
  • Sales & Marketing skills
  • Excellent inter-personal skills
  • Problem solving and conflict resolution
  • Must have basic knowledge in Microsoft Word and Excel.
  • Organized, detail-oriented and can work in a fast-paced environment

Benefits

  • Salary – Competitive and within industry standard.

Application Closing Date
Not Specified.

Method of Application

Interested and qualified candidates should:
Click here to apply online


6. Job Title: Customer Service Representative

Locations: Edo & Delta
Description

  • Attend to all customer enquiries promptly
  • Resolve customer issues and complaints on service related matters
  • Receive, evaluate and process customer’s requests promptly and efficiently
  • Process opening and closing of customers’ accounts as required
  • Carry out customer survey and feedback
  • Must have a very good knowledge of the bank’s products and services
  • Cross-sell of bank’s products to customers
  • Build and maintain long term and profitable relationships with customers
  • Deliver efficient and quality customer service consistently.
  • Maintain a database for collating useful customer information.
  • Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues

Requirements

  • OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
  • Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings
  • Must not be more than 25 years of age by your next birthday.
  • Little or no experience in banking.

Skills and Competencies:

  • Excellent customer relationship management
  • Good Oral & Written communication
  • Sales & Marketing skills
  • Excellent inter-personal skills
  • Problem solving and conflict resolution
  • Must have basic knowledge in Microsoft Word and Excel.
  • Organized, detail-oriented and can work in a fast-paced environment.

Salary
Competitive and within industry standard.

Application Closing Date
Not Specified.

How to Apply

Interested and qualified candidates should:
Click here to apply online


Note: Catilas Resources Limited is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Catilas Resources Limited does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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