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Jumia Nigeria Recruitment for Vendor Operations Associate 2021

Filed in Job by on June 16, 2021

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Jumia Nigeria Job Vacancy for Vendor Operations Associate: Jumia Nigeria is recruiting for Vendor Operations Associate. The ideal candidate should have a Minimum 5 years of experience in Order Management processing and analysis.

Jumia Nigeria Recruitment for Vendor Operations Associate 2021

Jumia Group is a leading global incubator of start-ups. We started operating in Africa in 2012 and since then have launched multiple successful companies, such as Jumia, Jumia Market, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs, Jumia Car, Jumia Services.

We are recruiting to fill the position below:

Job Title: Vendor Operations Associate

Location: Lagos
Job Type: Full Time

Job Description

  • You will be responsible for managing vendor’s order process, account maintenance, shipping management, fill rate related processes and other ad-hoc activities as it relates to vendor’s support.

Responsibilities

  • Track order fulfillment timeline variances, identify failures and missed SLAs, and provide detail on root causes and trends.
  • Provide recommendations on process improvement related to timely transfer of goods, inventory management relative to order fulfillment lapses, and chargebacks/fines due to failed vendor compliance.
  • Actively engages with supply chain vendors through phone and e-mail to ensure on time delivery
  • Review all pending order activity against known inventory shortages. Update estimated ship dates and notify customers as needed.
  • Monitor, research, and resolve chargebacks resulting from missed SLAs and process/system failures.
  • Support shipping activities such as determination of product receipt, allocations, pick / pack, invoicing and tracking
  • Alert leadership to potential order management issues or risks (i.e. fill rate issues, potential missed ship dates, non-compliance disputes, critical situations that erode relationship with customer/Sales Team)
  • Oversee the new account opening process including obtaining the proper approvals, oversight on compliance regulations, managing vendor agreements, ensuring all relevant stakeholders are informed and updated on progress of account opening
  • Return processing for customers; Liaising with customer, A/R, credit, sales and distribution centers to resolve returns related issues

Professional Skills & Qualifications

  • Minimum 5 years of experience in Order Management processing and analysis.
  • Strong systems/computer knowledge, Microsoft Office Suite, Business Objects and/or Business Intelligence.
  • Able to process through complex order management systems.
  • Must have the ability to work independently and solve problems on orders by partnering with key stakeholders and analyzing the order file to make accurate decisions on execution.
  • Able to follow defined processes and relay information to Specialists, Order Management partners as well to make day-to-day order management decisions regarding allocation and delivery of the product.

CLICK HERE for more information.

Mistake to Avoid While Applying for Jumia Nigeria Recruitment

A lot of people fail in many applications not because they are not qualified, but because of the numerous mistake. So take note of the following:

  1. Apply on time, do not wait for the deadline.
  2. Do the application processes alone, don’t send anybody to avoid mistakes in your data
  3. Keep yourself updated concerning the application
  4. Make sure you supply all the necessary requirements
  5. Take time to crosscheck your details before submission.
  6. Candidates are to apply for one job position, Candidates who attempt to apply multiple times will have their application disqualified
  7. The online application is free.

Shortlisted Applicant Update

If you’ve been shortlisted, then you’ve got your foot in the door. And it’s time for you to shine at the final stage – the interview.
However, it could be a telephonic, Skype, or face-to-face interview. And this is depending on the employer. When shortlisted:

  1. Endeavor to get information about the company.
  2. Also, ensure you have a clear vision. Try to figure out why you want the specific position. And how you would be a good fit. Also, go through your application.
  3. Additionally, be interactive. It’s an interview, not an interrogation. There is much more to you than your resume.
  4. The practice goes a long way. Thus, take mock interviews with your friends or practice speaking before a mirror.
  5. It’s rare, but sometimes you do get an offer letter directly based on your application. You start planning the celebration, but remember some points before you go into that party mode: Get it in writing.
  6. Also, go over the written offer in detail. And make sure all important details are mentioned and ask questions if you don’t understand anything. Such as work profile, start date, duration, and stipend, etc.
  7. Send a thank-you letter to the employer, once you accept the offer.
  8. Also, follow up with an e-mail confirming your start date and expressing your enthusiasm for your new role.

From the above, it is important you note that we are not partnering with these companies. We are only making this information available so as help you get that your dream job. As such, as you apply, ensure to do more research about the company. GOOD LUCK.

Note: If you need us to help you with more updated information at the right time about Jumia Nigeria Recruitment for Vendor Operations 2021.

Kindly provide us with your phone number and email address in the comment box below.

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CSN Team.

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