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Montaigne Place Recruitment Portal 2019 | www.montaigneplace.com

Filed in Job by on November 20, 2019

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Montaigne Place Recruitment Portal 2019 | www.montaigneplace.com.

Montaigne Place is Nigeria’s largest luxury skincare, cosmetic, fragrance, and well-being retail company. Founded on the vision to provide luxury at its best, Montaigne Place provides an exceptional sophisticated shopping experience with our exclusive offers. Montaigne Place currently has luxury retail outlets across Nigeria. Our brand’s portfolio cuts across different categories.

Montaigne Place Recruitment Portal 2018

We are recruiting to fill the position below:

1. Job Title: Makeup Artist

Location: Lagos
Reporting Relationships

  • Functionally reports into: Spa Manager
  • Administratively reports to: Spa Manager
  • Supervises: None

Job Objective(s)

  • To provide consultation and application services in the art of make up application using the Montaigne Brand make-up line. To generate sales from both new and existing clients

Duties & Responsibilities

  • Communicate with clients to clarify visual requirements
  • Have a complete knowledge and understanding of all make-up services and products
  • Provide accurate, appropriate and immediate response to all requests ensuring customer satisfaction
  • Demonstrate and implement a practical understanding of lighting, the photographic process, colours and the impact of special effects/make-up processes on the skin, ensuring that appropriate action is taken to minimize or eradicate any unpleasant side effects from the use of specialist make-up techniques
  • Take detailed notes and photographs of work, maintaining an up-to-date portfolio of work
  • Maintain awareness of health and safety issues and legislation
  • Maintain an up-to-date knowledge of available make-up and beauty products
  • Work quickly and accurately in time-pressured conditions
  • Maintain all equipment and tools
  • Work with minimal supervision
  • Maintain knowledge of current make up trends

Key Performance Indicators

  • Sales turnover from the make-up business line
  • Increase in awareness of Montaigne’s line of make-up products
  • Level of professionalism displayed
  • Customer satisfaction index

Job Requirements
Minimum Education Qualifications:

  • SSCE, GCE or equivalent

Required Experience:

  • 1 – 4 years’ cognate experience

Required Competencies
Knowledge:

  • Knowledge of different product types and effects on the skin
  • Skin types Skills
  • IT skills
  • Customer service skills
  • Team building skills
  • Excellent communication skills
  • Negotiation skills
  • Time Management skills

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as subject of the email.


2. Job Title: Outlet Manager (Female)

Locations: Abuja – North Central, Lagos – South West, Rivers – South South, Imo – South East, Enugu – South East, Delta – South South Towns, Port Harcourt, Owerri
Reporting Relationships

  • Functionally reports into: Head of Retail Operation
  • Administratively reports to: Head of Retail operation
  • Supervises

Job Objective(s)

  • Overall store management, supervision, and policy implementation including, Sales and inventory management, Employee on the job training, and development, Financial management, Customer service leadership.
  • Grow sales through the implementation of marketing and merchandising systems
  • Responsible for the store’s or outlet’s revenue quota.

Duties & Responsibilities
Management:

  • Lead others and work effectively with store team
  • Supervise, assign and direct activities of the store’s team
  • Effectively communicate information to store team and supervisors in an open and timely manner
  • Support Store team with actions plans for operational and service improvement.

Customer Service:

  • Assist customers with their questions, problems and complaints
  • Promote the company’s customer service culture (greet, offer help, and thank)
  • Provide colleagues personalized customer service feedback and coaching
  • Handle all customer relations issues in accordance with company policy
  • Promote a positive shopping experience for all customers
  • Maintain customer privacy by not sharing customer data without authorization.

Merchandising/Presentation:

  • Stock shelves
  • Manage re-order levels & restocking from HQ for the store
  • Conduct merchandising activities in line with approved brand guidelines
  • Account for promotional and sales support materials
  • Organize and execute the display and maintenance of off-shelf merchandise.

Job Requirements
Minimum Education Qualifications:

  • Bachelor’s degree/HND
  • Master’s Degree is an advantage

Required Experience:

  • 3-4+ years of retail store experience.
  • Experience as store or outlet manager related retail environment and/or Luxury, boutique or fashion related industry experience with a client book is strongly preferred. Experience with retail point of sale system very necessary
  • Accuracy and attention to detail.
  • Ability to organize and prioritize a variety of tasks/projects.
  • Ability to work a full-time flexible schedule, including some early morning and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Required Competencies:

  • Deep Knowledge of the different product categories & brands
  • Analytical competencies
  • Skin types
  • Strong presentation skills
  • Negotiation skills
  • Persuasion Skills
  • Adept business knowledge
  • Abilities to organize
  • Strong written and verbal communication.
  • Strong problem-solving skills
  • Bilingual+ English Speaker, Preferred. A polyglot with high fluency in English
  • Above average Telesales/Phone Skills
  • IT skills
  • Customer service skills
  • Team skills
  • Excellent communication skills
  • Time Management skills

Application Closing Date
Not Specified.

How to Apply

Interested and qualified candidates should send their Application and CV to: [email protected] using the “Job Title & Location of Choice” as subject of email.


3. Job Title: Sales Executive (Female)

Locations: Lagos
Job Details
Reporting Relationships:

  • Functionally reporting to: Outlet Manager
  • Administratively reports to: Outlet Manager
  • Supervises: None

Job Objective(s)

  • Supports the Outlet Manager to grow sales through a focus on excellent customer service and relationship management.
  • Act as a beauty and luxury lifestyle products consultant to walk-in customers in assigned outlet.

Duties & Responsibilities

  • Acts as advisor or consultants to walk-in customers and over-the-phone customers.
  • Provide friendly, efficient service to all walk-in customers.
  • Offer information about merchandise selection to help customers choose wisely.
  • Have deep product knowledge and exhibit familiarity with all product information.
  • Actively listen to customers and then provide them with solutions that are exactly what they need.
  • Excite customers about how new products can enhance their lives.
  • Assist customer by suggesting additional merchandise that compliments their selections.
  • Assist in pricing merchandise, markdowns, restocking and other retail related duties.
  • Be able to effectively handle customer service issues.
  • Assist and maintain visual merchandising and selling floor standards.
  • Know and use promotional event information to maximize sales.
  • Assist in preparation of periodic physical inventory exercises.
  • Be able to use PoS Systems for sales & other check-out functions
  • Support Outlet Manager to execute the display and maintenance of off-shelf merchandise.

Job Requirement

  • Minimum of an OND.

Required Experience:

  • 1-3 years of experience working in a luxury service retail environment, or other Customer service experience and/or retail sales experience.
  • Strong communication skills.
  • Good reporting skills.
  • Ability to work a full-time flexible schedule, including some early morning and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Required Competencies:

  • Deep Knowledge of the different product categories & brands
  • Analytical competencies
  • Skin types
  • Strong presentation skills
  • Negotiation skills
  • Persuasion Skills
  • Adept business knowledge
  • Abilities to organize
  • Strong written and verbal communication. Strong problem-solving skills
  • Bilingual+ English Speaker, Preferred. A polyglot with high fluency in English
  • Above average Telesales/Phone Skills
  • IT skills
  • Customer service skills
  • Team skills
  • Excellent communication skills
  • Time Management skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.


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