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Check Netcom Africa Limited Job Vacancy Portal 2020 | www.netcomafrica.com

Filed in Job by on March 31, 2020

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Check Netcom Africa Limited Job Vacancy Portal 2020 | www.netcomafrica.com.

Netcom has been Nigeria’s leading Internet Service Provider since 2004, staying ahead of the competition with cutting edge platforms in VSAT, WIMAX, Radio, and Fiber technology. Now, a pioneer in Business Transformation Solutions, we empower organizations to lead their market space by keeping pace with the rapid changes in IT innovations, ensuring relevance to specific business initiatives required to maximize revenue generation.

Netcom Africa Limited

We are recruiting to fill the following positions below:

IMPORTANT! Currently, Netcom Recruitment Application Form is not yet out online, DISREGARD any form of advert you come across. This page will be updated immediately the form is out.

1. Job Title: Billing/AR Officer

Location: Victoria Island, Lagos
Purpose

  • Administer the billing and collection activities for the company to ensure customers pay on time and in full.  Reporting of company sales and revenue information, and maintain the integrity of the customer billing system.

Key Duties & Responsibilities

  • Manager invoicing activities and maintenance of customer billing software
  • Approval of Site Activity Requests
  • Daily posting of customer payments to the billing software system
  • Daily monitoring of  accounts and customer payment status to ensure accurate activation and re-activation of services
  • Follow up on customer billing queries and changes to service plans, upgrades/downgrades
  • Generation of weekly and monthly sales/revenue reports for management and financial reporting
  • Adhere to TL9000 requirements, review of all tasks and responsibilities to ensure documented procedures are followed and/or updated, with recommendations on improvements

Essential Skills/Knowledge

  • 2 plus years experience in a billing and collections role for an international company
  • Excellent written and verbal communication skills
  • MS Office applications to an intermediate or advanced level
  • Ability to respond to customer calls and emails in an effective and timely manner

Essential Skills/Knowledge:

  • Industry and market knowledge of credit and collection practices

Education and/or Professional Qualification

  • University graduate in Business or Accounting discipline.

Application Closing Date
Not Specified.

Method of Application

Interested and qualified candidates should:
Click here to apply online


2. Job Title: Account Manager

Location: Victoria Island, Lagos
Department: Business Development
Reports to: Head Business Development
Objective & Summary

  • Reporting to the Head, Business Development this role is responsible for generating leads, initiating and developing client relationships.

Key Duties & Responsibilities
Account Management:

  • Service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential clients.
  • Manage relationship with all clients and maintain Zero churn at all time
  • Meet and exceed monthly, quarterly and annual set target
  • Liaise with business analyst, management team and account executives to collaborate and win deals
  • Periodically conduct the Know Your Customer exercise to keep up to date with changes and activities with your clients.

Research and Reports:

  • Keep management informed by submitting activity results and reports, such as daily call reports, weekly work plans, monthly and annual activity reports.
  • Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  • Recommend changes in products, service, and policy by evaluating results and competitive developments.

Internal Relationship Management – liaise & collaborate with:

  • Finance – on the work flow of Service Activation Requests – new deals, upgrades, demos, downgrades, modifications, change management, etc.
  • Billing -to negotiate pricing within approved margin
  • Day to day operational business solutions interface between departments
  • Legal – to ensure the aspects of contract, signing, service contracts, revisions are done.
  • Ensure SLA’s are all adhered to and all documentations are up to date.

Essential Skills / Knowledge

  • Experience with both Microsoft operating system and Apple operating system
  • Strong verbal and written communication.
  • Good presentation skills for business reports
  • Ability to organize and conduct purposeful Departmental/ Unit meetings
  • Ability to develop and maintain business relationships with internal and external stakeholders.

Desirable Skills / Knowledge:

  • General knowledge of  ICT solutions
  • Knowledge of Nigerian Telecoms Market
  • Strong administrative skills
  • Good understanding of Microsoft operating systems.
  • Able to use properly MS Word, Excel and Power-point

Education and/or Professional Qualifications:

  • Graduate degree qualification essential.
  • Accreditation to professional bodies

Experience:

  • The ideal candidate should have not less than 5 years’ experience preferably selling technology solutions

Application Closing Date
Not Specified.

Method of Application

Interested and qualified candidates should:
Click here to apply online


3. Job Title: Project Implementation Engineer

Location: Victoria Island, Lagos
Short Summary of the Job

  • The Project implementation engineer will be grounded in both systems administration and network engineering
  • You will be in charge of the full project life cycle from the implementation stage to handing over, you must be able to demonstrate hands-on experience in delivering various projects in the IT sector.

Responsibilities

  • Responsible for planning, scheduling, conducting and coordinating the technical and management aspects of projects
  • Accountable for the successful completion of engineering projects
  • Schedule and monitor project activity to achieve an “on-time” result including follow-up with external suppliers to ensure timely response to action items
  • Monitor project cost activity to achieve an “in budget” result
  • Ensure effective engineering and Client communications
  • Timely preparation and release of engineering project proposals (e.g. BoM, network diagrams, project timeline, purchase requests, client invoices)
  • Interpreting clients’ requirements, identifying and addressing design parameters and engineering problems and ensuring solutions are implemented
  • Closing and updating of project engineering tickets
  • Ensure that all projects are well documented and organized
  • Completing all assigned tasks as delegated by the project manager.

Requirements

  • Experience in working with multiple discipline projects
  • Project management skills
  • Excellent IT/Computer skills (e.g. Microsoft Office software, other company and specific software applications), Basic IP networking skills
  • Effective analytical and problem-solving skills
  • Strong organizational skills, effective leadership skills and confident decision-making ability
  • The ability to work within budgets and deadlines
  • Patience and the ability to deal with people
  • Effective communication skills both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company
  • Willing to perform work or support outside office hour
  • Highly motivated and resourceful
  • Must be a team player and be able to prioritize different request and requirements
  • Minimum of 5 years of experience in Managing Projects
  • A Degree in Computer Engineering or related field
  • Certifications (PMP, CAPM) is a plus.

Application Closing Date
Not Specified.

Method of Application

Interested and qualified candidates should:
Click here to apply online


Note: Netcom Africa Limited is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Netcom Africa Limited does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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