Program Manager Job Description 2021 Detailed Update : Current School News

Program Manager Job Description 2021 Detailed Update

Filed in Job by on October 8, 2021

– Program Manager Job Description –

Learn about the key requirements, duties, responsibilities, and skills that should be in a program manager job description. Feel free to revise this job description to meet your specific job duties and job requirements.

Program Manager Job Description 2021 Detailed Update

Are you a natural-born leader? Do you possess excellent communication skills and love to problem-solve?

Then you could have a bright future as a program manager! Program management is a rewarding, in-demand career where you’ll help drive long-term value for your organization’s vision, direction, and outcomes.


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What is a Program Manager?

Program managers help organizations stay on schedule, on budget, and ultimately on an upward trajectory of growth and success.

In many organizations, completing one large, overarching goal requires the execution of multiple individual projects.

And when these projects are all interconnected, it can be challenging to keep them organized.

This is where a program manager steps in. Program managers oversee the fulfilment of larger organizational goals.

They coordinate activities between multiple projects without directly managing them.

Instead, they manage the main program, giving detailed attention to program strategy, project delegation, and program implementation.

This manager has a large responsibility to ensure that all the team members understand how to work together and coordinate their efforts on the way to a larger goal.

What does a program manager do?

A program manager job description focuses on implementing strategic tasks that align new programs with an organization’s business strategy and goals.

Their job description focuses on high levels of coordination, delegation, and more.

So what exactly is a “program”? A program typically refers to a group of related projects, or projects and programs, that together support an overarching business initiative, such as a:

  1. Sales process
  1. Product launch
  2. Facility or store opening
  3. Marketing plan
  4. Employee or customer training

As a program manager, you’ll analyze your programs with a broad, high-level view—leaving day-to-day project activities to your project managers.

Your primary job description and responsibility is to ensure that all of your project managers are efficiently and effectively working toward program goals.

You’re also responsible for making sure that your programs deliver the best return on investment (ROI).

Basically, you can think of yourself as a “meta-project manager,” strategically and simultaneously orchestrating all of a program’s intertwined projects.

If you love to multitask, this is the job for you!

Typical day-to-day program management activities include:

  1. Planning and monitoring program execution.
  2. Project coordination and managing project interdependencies.
  3. Creating and managing a budget.
  4. Cross-project resource management.
  5. Identifying and addressing problems and risks.
  6. Program documentation.
  7. Stakeholder communications, negotiations, and problem-solving.
  8. Aligning or realigning deliverables with program outcomes.

Program Manager Job Description

A certain company prides itself on delivering efficient, effective solutions across a wide range of industries.

The key to our success is largely dependent on the stellar ability of our program management team.

We’re currently searching for an experienced program manager to join our ranks and continue our tradition of success.

The ideal candidate will have a sharp business mind and a proven ability to strategize and implement high-level program initiatives.

As a natural-born leader, you will have a strong talent for project coordination and delegation.

Ultimately, you are motivated by the desire to optimize productivity and nurture program success from inception to completion.

Objectives of this Role

  1. Strategize, implement, and maintain program initiatives that adhere to organizational objectives
  2. Develop program assessment protocols for evaluation and improvement
  3. Maintain organizational standards of satisfaction, quality, and performance
  4. Oversee multiple project teams, ensuring program goals are reached
  5. Manage budget and funding channels for maximum productivity  

Daily and Monthly Responsibilities

  1. Work closely with the project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives
  2. Manage program and project teams for optimal return-on-investment, and coordinate and delegate cross-project initiatives
  3. Identify key requirements needed from cross-functional teams and external vendors
  4. Develop and manage the budget for projects and be accountable for delivering against established business goals/objectives
  5. Work with other program managers to identify risks and opportunities across multiple projects within the department
  6. Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders

Skills and Qualifications

  1. Possession of B.Sc, HNDNCE, OND from a recognized institution in business administration or related field 
  2. High school diploma or West African School Certificate (WAEC) or National Examination Council Certificates (NECO)
  3. NYSC Discharge/Exemption Certificate.
  4. Ability to work with basic computer applications (e.g. Word, Excel, PowerPoint etc.).
  5. 5+ years in an advanced management role (preference given to those with program management experience)
  6. Exceptional leadership, time management, facilitation, and organizational skills
  7. Working knowledge of digital marketing
  8. Outstanding working knowledge of change management principles and performance evaluation processes

Preferred Qualifications

  1. Master’s degree in business administration or related field
  2. Previous stakeholder management skills
  3. Strong working knowledge of Salesforce CRM software
  4. Proven proposal writing experience  


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Program Manager FAQ

Program Manager FAQ

1. What is a program manager?

The role of a program manager is to act as a coordinator for an organization’s projects.

They supervise and organize activities and ensure that project goals align with the company’s objectives.

2. What is a program manager responsible for?

The program manager coordinates activities between multiple projects to ensure they align with the organization’s goals.

The exact program manager duties may vary between companies and by the department.

3. Can I customize the program manager role description?

You may customize the program manager job description to reflect the skills, qualities, and level of experience you want in your next hire.

4. What are some common titles to use for the program manager role?

The job description for a program manager may vary to reflect his or her area of expertise.

When you advertise a program manager job, you need to post a program manager job listing that reflects your specific needs.

If you’re seeking someone to coordinate HR projects, you should post a human resources program manager job description.

If you’re needing assistance in your IT department, you should create an IT program manager job description.

To attract candidates from abroad, you could also post a program manager job description.

5. Do have program manager interview questions?

We have interview questions for all of our job descriptions.

6. Who reports to Program Managers?

There are many employees who may report directly to Program Managers. They usually oversee a team of Project Managers who each lead their own individual projects.

The Project Managers meet with Program Managers regularly to inform them of their projects’ progress and ask the Program Managers for guidance if any complex issues arise.

The employees on the Project Manager’s team may also report to the Program Manager for any questions or concerns. 

Program Managers will typically hold one-on-one sessions with Project Managers to evaluate their performance, provide updates on project changes from leadership and inform them of any improvements to apply toward their leadership skills or to the overall project. 

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