Rovedana limited Recruitment for Service Delivery Manager.
Rovedana Limited Job Vacancy for Service Delivery Manager… Rovedana Limited is recruiting for Service Delivery Manager. The ideal candidate must possess B.Sc degree in any discipline.
Rovedana limited is a business process consulting firm that is focused on deploying accounting, health and human resource infrastructure to small and medium enterprises (SMEs) in Nigeria. Our HMO service, (RoHealth) is a fast-growing aspect of our business. We offer health insurance to both retail and corporate clients through our partners in across the country.
Due to the growing needs of our HMO business, we are currently in need of a suitable qualified candidate to fill the vacant position below:
Job Title: Salon Manager
Location: Lekki Phase 1, Lagos
- The major duties of the spa manager include oversight of facility operations, ensuring that customers are satisfied, managing employee’s schedules and performance, as well as working to make sure the salon is profitable.
- Delegating stylist to customers respectively
- Ensuring that the Salon is Sparkling Clean and always neat
- Ensuring Clients Satisfaction
- Customer Service retention, ensuring that the customers are aware of special offer, loyalty and reward programs
- Ensure timely and satisfactory resolution of all customer complaints/issues
- Manage relationship with Clients
- Minimum of an OND with up to 4 years’ experience in managing a spa.
- Experience in any leadership capacity.
- Good Inventory management skills
- Good Listening Skills.
- Should have excellent interpersonal skills
Qualities and Traits:
- Toughness – Means being demanding, with high standards, resilient, tenacious and with the aim of being respected, as opposed to been popular.
- Fairness – Being impartial, rewarding or penalizing performance without having favourites.
- Warmth-loving – What is being done and caring for people. ‘Cold fish’ people don’t make great managers.
- Team Oriented – Must be a team-oriented person with positive, upbeat demeanours and a passion for quality service
- Qualified male candidates who are interested in this position should
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