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Tek Experts Job Portal 2019 | www.tek-experts.com/en-us

Filed in Job by on September 12, 2019

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Tek Experts Job Portal 2019 | www.tek-experts.com/en-us.

Tek Experts provides the services of a uniquely passionate and expert workforce that take intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve.

Tek Experts Recruitment Portal 2019

We are recruiting to fill the following positions below:

1. Job Title: Head of Marketing

Location: Nigeria
Job Description

  • Are you a passionate marketing professional?
  • Are you looking for an environment where you can drive innovation and promote a rapidly expanding organisation? Tek Experts has a superb opportunity to do just this.
  • As the Head of Marketing you will partner with stakeholders, marketing colleagues and third parties to define, design and deliver marketing strategies to position Tek Experts as a leader in IT support services and help the company reach its ambitious growth targets by helping shape the companies employer brand.
  • As a highly creative, customer-focused marketing professional, who thrives in an environment where innovation and ambition are valued and rewarded ,you’ll be responsible for helping shape the future brand direction of a large global organization.

Duties and Responsibilities

  • Work with the Head of Marketing and key stakeholders in Nigeria to develop the marketing plan and budget for the location
  • Work on the implementation of the marketing plan, including campaigns, events, digital marketing, PR and social media.
  • Monitor and report on effectiveness and ROI
  • Set, monitor and report on the team goals
  • Provide strategic direction and leadership to direct reports based in Nigeria
  • Monitor and evaluate competitive environment and trends to ensure plans and activity are relevant to the market and the needs of the business
  • Manage and maintain consistency of brand and messaging across all key channels.

Requirements
What we’re looking for:

  • Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support.
  • You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience.
  • Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.

Competences

  • Experience in managing recruitment marketing programs for a growing and dynamic company would be a distinct advantage.
  • Proven experience of developing high touch marketing plans in line with strategic objectives
  • True self-starter that can drive marketing activity from scratch
  • People management experience
  • Experience in writing content
  • Graduate Degree, preferably in Marketing or a related subject.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


2. Job Title: Senior Chief Accountant

Location: Lagos
Job Description

  • Are you looking for the best place to elevate your career in accounting? Are you looking for an organization where your career can develop rapidly within a short time-frame? Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations.
  • We are hiring a Senior Chief Accountant who will be responsible for supporting the accounting function, preparing accurate and timely financial reports and statements and ensuring the implementation of the company accounting control procedures.
  • What we’re looking for Dynamic, passionate and proven people that have a passion for making a positive difference with the people they work with and customers we support.
  • People that have the ability to thrive in a fast-paced, high pressure and challenging environment where everyone is empowered and committed to deliver the best in industry customer experience.

Duties and Responsibilities

  • Perform general accounting functions
  • Ensure the company’s financial statements comply with country legislation
  • Understand company operations to ensure that all necessary accounting entries are created and entered into the system on a timely basis.
  • Maintain a positive working relationship with all employees & departments
  • Ensure constant self-development using day to day work, web based training, and any other available tool
  • Present a positive, effective, and flexible contribution to achieving team targets and objectives

Qualifications and Competences

  • Significant experience of corporate or general accounting experience in a similar role required
  • Knowledge of accounting rules, regulations, policies and procedures
  • Intermediate to advanced level proficiency in Excel required
  • Bachelors Degree in Accounting or Finance preferred
  • Full-cycle payroll experience preferred.

Requirements:
What we’re looking for:

  • Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support.
  • You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience.
  • Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


3. Job Title: Azure Software Support Engineer

Location: Lagos
Job Description

  • Are you a natural problem solver? Do you have an interest in different technologies and IT? Do you think you can deliver exceptional customer service? Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations.
  • As a customer-facing support engineer, your role will be to provide phone and email-based technical support to corporate customers while ensuring ticket resolution and customer satisfaction.
  • Supported by our quality assurance team, subject matter experts and training and development department, you will have a comprehensive induction and training program to ensure you deliver exceptional customer service.

Duties and Responsibilities

  • Act as the primary technical contact, deliver advanced technical troubleshooting and problem-solving solutions for corporate customers including, issues escalated to the highest level of management
  • Collaborate on cross-team and cross-product technical issues by working with colleagues from other teams as needed to resolve customer problems
  • Collaborate with subject matter experts and escalation managers when additional support is needed
  • Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved.

Job Requirements
What we’re looking for:

  • Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support.
  • You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience.
  • Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.

Competences:

  • Superior researching, problem-solving and troubleshooting skills
  • Knowledge of cloud computing technologies: Microsoft Azure, Active Directory and DNS, Windows Servers, Virtualization
  • Excellent customer service skills
  • Passion for technology and learning
  • Ability to work effectively in a team environment with a demonstrated ability to build and maintain positive relationships and team objectives
  • Be able to think out of the box.

Application Closing Date
Not Specified.

How to Apply

Interested and qualified candidates should:
Click here to apply online


4. Job Title: Office 365 Specialist

Location: Lagos
Job Descriptions

  • Office 365 – Specialist Do you have a passion for training and mentoring? Do you have a deep knowledge of Microsoft SharePoint and experience planning, deploying and operating an Office 365 environment? Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations. Due to expansion, we are hiring several Office 365 subject matter experts (SME) who will help to support our engineers in solving complex technical issues.
  • As a SME, your role brings together the technical competencies of Microsoft products and management in the areas of incident, change, problem, capacity and configuration management plus people development. Working with our support teams, quality assurance team and training and development department, you will have accountability to ensure Tek Experts is sufficiently trained and supported when answering technical customer queries from clients and their customers.

Duties and Responsibilities

  • Plan, create content, deliver training in our learning management system and in person for our teams
  • Collaborate with training and development for feedback, impact, versioning, update and report of the courses
  • Be accountable for the quality department needs
  • Meet with software support engineers once per week, review what works well and what needs improvement
  • Work with operations manager for project needs and new implementations following include (training, processes, selection)
  • Assist management with technical recovery calls to clients when needed using technical knowledge and discretion to rapidly figure out an appropriate course of action.
  • Assist with daily and weekly radar sessions providing case reporting details that can help with the analysis of case trends.
  • Provide specific feedback into advanced cases to the Managers contributing with customer software support engineers development.
  • Help identify difficult topics and knowledge gaps on the team, liaising as needed with Client partners and colleagues collaborating in projects. Seeks supplemental training to improve performance and develop specialization. develop the training roadmap to Be provided to the department trainers for delivery.
  • Assist with new hire interviews to evaluate candidate’s level of expertise, profiles, skillset and capabilities desired for the required team/business unit. create and apply the technical tests in order to Provide and facilitate a proper hiring decision.

What we’re Looking for

  • Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support.
  • You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience.
  • Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.

Competences:

  • Office 365 knowledge – A thorough knowledge of Microsoft Office 365 and a desire to share that knowledge with others
  • Strong relationship management – A collaborative nature and act as a technical advisor in strategic committees
  • Clear communicator – Clear, concise and persuasive communication style adapted for multiple audiences, plus demonstrate effective writing, presentation skills, and proactive listening skills
  • Effective business management – An ability to undertake root cause analysis. You will be a logical thinker and use relevant data to find trends, problem characteristics and solve

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


5. Job Title: Windows Subject Matter Expert

Location: Lagos
Job Description

  • Do you have a passion for training and mentoring?
  • Do you have a strong Windows experience?
  • Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations
  • Due to expansion, we are hiring several Windows subject matter experts (SME) who will help upskill our IT support colleagues to solve support requests.

Duties and Responsibilities

  • Plan, create and deliver training in person for our teams and supporting content for our learning management system
  • Collaborate with the training and development team to ensure success of any training completed and update where necessary
  • Identify, train, manage and develop client facing technical leads
  • Meet with engineers weekly, review what works well and what needs improvement
  • Work with operations manager for project needs, new implementations, and on team training, and new hire/selection
  • Work with our team towards Microsoft certifications, develop additional content creation for our engineers
  • Compile entry level, technology lead feedback on current processes
  • Support talent acquisition and operational leaders to select and interview new team members.

What we’re looking for

  • Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support.
  • You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience.
  • Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.

Qualifications and Competences

  • Graduate of Computer Science, Computer Engineering, Elect/Electronics or related fields
  • MCSE certification is preferred
  • Windows knowledge – A thorough knowledge and high-level of proficiency of Microsoft Windows Server Administration and a desire to share that knowledge with others
  • Superior Understanding of server installation and configuration, server roles, storage, Active Directory and Group Policy, file administration, print and web services, remote access, virtualization, application servers, troubleshooting, performance and reliability.
  • Strong relationship management – A collaborative nature and act as a technical advisor in strategic committees
  • Clear communicator – Clear, concise and persuasive communication style adapted for multiple audiences, plus demonstrate effective writing, presentation skills, and proactive listening skills
  • Effective business management – An ability to undertake root cause analysis. You will be a logical thinker and use relevant data to find trends, problem characteristics and solutions.

Application Closing Date
Not Specified.

How to Apply

Interested and qualified candidates should:
Click here to apply online


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