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Workforce Group Job Portal 2020 | www.workforcegroup.com

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Workforce Group Job Portal 2020 | www.workforcegroup.com.

Workforce Group is recruiting on behalf of its clients in various sectors to fill the following positions below:

Workforce Group Limited 2019

1. Job Title: IT Service Desk Engineer

Location: Lagos

Job Purpose

  • Manage the first level (L1) support for the client to support the ICT infrastructure and applications.
  • Local management of networks, applications, and infrastructure in line with the Client’s Regional IT standards.

Key Interactions:

  • Internal: Business users throughout the company including all related
  • sites, locations, and remote users. This relates also to any business units & locations where the company is providing a support function.
  • External: Third-party providers of ICT items including hardware and service. This includes, but is not exclusive to, computers & laptops,
  • printers (including leasing companies), telecommunications, network devices, servers and infrastructure (cabling, ICT facilities, etc.).

Key Responsibilities

  • Receiving, prioritizing, documenting, and actively resolving requests from business users in a timely manner, using the company’s (both Regional) IT service desk ticketing application(s);
  • Escalation, where necessary, to the appropriate party depending on the nature of the request or issue (including the data center change/issue management team, and other third-party teams);
  • Maintenance of business user accounts in line with IT control procedures (including new starters, movers and leavers);
  • Carrying activities for adequate system and hardware maintenance according to Regional IT standards;
  • Installation, support and routine maintenance related to all deployed hardware, software and network applications;
  • Ensure supporting records are kept up to date, including back-up logs, asset registers and data related to user information;
  • Developing and adhering to the Service Level Agreements with all client’s software users
  • Maintenance of support documentation and ensure this is available to business users.

Technical Skills:

  • Current technology and practices related to Microsoft (MS) maintenance for Active Directory;
  • MS Windows system administration;
  • Technical knowledge of internet and telecommunications solutions;
  • Experience of MS SCCM deployment;
  • Experience of Service Now desirable (not required);
  • Knowledge of SAP GUI installation desirable (not required);
  • Working knowledge of IT-related infrastructure.

Educational Qualification

  • Good level of secondary education
  • Certification in Microsoft and/or Cisco technology and/or network related disciplines desirable.

Required Experience:

  • Three (3) years’ experience performing service desk operations;
  • Experience with providing support across multiple sites and remote users;

Application Closing Date
20th March, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online


2. Job Title: Sales Manager

Location: Lagos

Job Description

  • Are you a leader with demonstrable team leadership skills and a track record of excellent performance and professionalism?
  • Do you have a flair for selling and building relationships with Individuals and organisations?
  • Do you have excellent persuasion and negotiations skills?
  • Can you identify and follow-up new business opportunities?

Scope of Responsibility

  • Ideal candidates would be responsible for the management and development of Life Planners to achieve business targets through planning, olganising and managing the team.

Minimum Requirements

  • First Degree in any discipline.
  • Good report writing skills.
  • Ability to drive with a valid driver’s license.
  • 3-5 years sales/distribution and team leaderp experience in any field. FMCG, Banking and Telco experience will be desirable.

Application Closing Date
24th March, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online


3. Job Title: Field Officer

Location: Lagos
Grade: Officer 1, 2 and 3
Function: Sales / Marketing
Industry: Banking

Job Responsibilities
  • Identify and understand the need of the Customer.
  • Ensure Customer profile falls within focus segment i.e. Blue, Silver or SME.
  • Sell the Banks Products proactively to new / prospective customers.
  • Obtain relevant documents on all Bank products sold, e.g. identity document, business registration documents etc.
  • Ensure timely submission of weekly sales activity reports to Direct Sales Manager.
  • Participate in weekly / monthly sales performance review meetings.
  • Maintain accurate records of all sales activities, budget achievements and cross-sell referrals.
  • Cross-sell opportunities identified should be referred to the Direct Sales Manager.
  • Ensure accuracy of all bank forms and documents executed by the Customer.
  • Ensure timely processing of all initiated Customer transactions, with specific emphasis on account opening and cheque book issuance.
  • Update call memo on a daily basis.
  • Ensure assigned sales target and budgets are met.
  • Participate in tactical sales / marketing activities.

Qualifications and Requirements

  • Not more than 29 years.
  • Minimum of 2 years sales experience.
  • SSCE / OND / HND / B.Sc
  • Good interpersonal skills, Strong Selling Skills and Street smart
  • Full time or part time qualification in marketing will be an advantage.
  • Experience in micro finance or commercial bank will be an advantage.
  • Excellent communications and analytical skill.
Application Closing Date

31st March, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Qualified candidates would be considered if they are resident in any of the following locations in Lagos Island, Ikeja, Egbeda, Oshodi, Mushin, Agbado Kola, Aspada, Ipaja, Ayobo, Ikotun, Odungunayan, and Igbosere.


Note: Applications are open to interested in sales-oriented individuals. All interested candidates will be contacted and scheduled for assessment and interviews. Time and venue will be advised. You can only apply for one role in this recruitment process.

Workforce Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Workforce Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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