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Workforce Group Job Portal 2019 | www.workforcegroup.com

Filed in Job by on July 16, 2019

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Workforce Group Job Portal 2019 | www.workforcegroup.com.

Workforce Group is recruiting on behalf of its clients in various sectors to fill the following positions below:

1. Job Title: Trade Services (PAAR Validator)

Location: Lagos
Description

  • Review shipping documents
  • Review of Form M documentation
  • Form M validation
  • PAAR validation
  • Take charges on PAAR processed at the Head Office
  • Report rendition

Job Requirements

  • HND/B.Sc qualification
  • At least 2 year experience in the same role
  • Must be proficient in the use of Microsoft word excel and power point.

Application Deadline
20th July, 2019.

How to Apply

Interested and qualified candidates should:
Click here to apply online


2. Title: Workforce Academy Programme

Location: Lagos
About The Academy
The Workforce Academy Programme is a 6-month intensive programme designed to develop exceptional talents in ten (10) different areas:

  • Finance Analyst
  • HR Analyst
  • Payroll Analyst
  • Recruitment & Assessment Analyst
  • HR Outsourcing Analyst
  • Facility Maintenance Analyst
  • Learning & Development Analyst
  • Quality & Project Management Analyst
  • Risk Management Analyst
  • Research and Content Development Analyst.

The following attributes are required to join our talented teams through the Workforce Academy programme:

  • Good leadership, communication (written and oral) and interpersonal skills.
  • Desire to work in a result-driven business environment.
  • Ability to transform theoretical knowledge obtained during training into practical hands-on skills.
  • Capacity to work independently with minimal supervision.
  • Ability to work well in teams, confident, and able to express own views clearly.
  • Adept in applying the knowledge acquired to solve practical problems.
  • Aptitude for creative and analytical work in a problem-solving environment.
  • Self-drive and high level of learning agility.

Qualification

  • 1-2 years work experience.
  • Must have completed NYSC.
  • Not older than 27 years by December 31st, 2019
  • Bachelor’s Degree or Higher National Degree (HND) with Minimum 2.2 or Lower Credit from a recognised institution.
  • Applicants for Finance Analyst or Payroll Analyst must be a graduate of one of Accounting, Finance or any other related courses.
  • Applicants for Research and Content Development Analyst role must be a graduate of English Language from a recognised institution.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


3. Title: Top Talent Graduate Trainee Programme 2019

Location: Lagos
Program Summary

  • The Top Talent Graduate Trainee Programme is a distinctive initiative of Workforce Group that connects top graduate trainees across various disciplines with great organisations who are particular about the quality of employees they hire. It is a highly curated selection programme set to be the most value adding job and career events in Nigeria with a great emphasis on bridging the gap between employers and top talents.
  • The maiden edition of the programme in November 2017 featured more than 15 top organisations such as Nestle, Sterling Bank, UACN Plc, Cadbury, Guaranty Trust Bank, Nestoil, Lafarge Africa who participated to select from the league of extraordinary graduate that came out successful in the proprietary Workforce Graduate Trainee selection process.

This second edition is carefully designed to help our clients:

  • Select from the top 5% of graduate trainees in the country
  • Eliminate the rigours of finding the right candidates for their entry level role
  • Cut down on the time spent in searching and screening graduate trainee

Details

  • Outclass other top graduates to earn a place in the Graduate Trainee programmes of leading companies in key sectors of the economy; Oil & Gas | FMCG | Financial Services | Professional Services | Hospitality | Telecoms & It

Eligibility
Young, bright, self-driven, result-oriented individuals matching the criteria below are eligible to apply:

  • Not more than 26 years by December 31st, 2019.
  • Minimum of Second Class Upper in any Engineering, Social Sciences, Physical Sciences, Biological Sciences, Commercial or IT related courses.
  • Completed NYSC.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


4. Job Title: Sales Executive (SE)

Location: Lagos (Mainland and Island)
Job Responsibilities

  • Customer acquisition through sales of the company’s products and services
  • Driving liability balances of accounts opened
  • Bundling electronic products
  • Cross-selling of company product and services
  • Participate in market storms, community fairs and cluster marketing events e.g. NYSC, Trade Fairs
  • Provide sales leads for Team Lead, Supervisors and Branch Managers
  • Ensure consistent high-quality service delivery

Requirements

  • OND, HND, BSc. in any field
  • Must not be more than 32 years old
  • Must have a flair for Sales/Marketing
  • Good spoken and written English
  • Very smart and articulate
  • Should reside in or close to the preferred location above.
  • Candidate should reside in any of the preferred location; Apapa and its environment, Victoria Island and Lagos Island (all regions)

Salary

  • Very Attractive with commission and other benefits
  • Successful candidates will be entitled to a basic salary monthly, good commissions and other benefits attached.

Application Closing Date
26th July, 2019.

How to Apply

Interested and qualified candidates should:
Click here to apply online


5. Job Title: Direct Sales Agent

Location: Lagos
Job Responsibilities

  • Customer acquisition through sales of the company’s products and services
  • Driving liability balances of accounts opened
  • Bundling electronic products
  • Cross-selling of company product and services
  • Participate in market storms, community fairs and cluster marketing events e.g. NYSC, Trade Fairs
  • Provide sales leads for Team Lead, Supervisors and Branch Managers
  • Ensure consistent high-quality service delivery

Requirements

  • OND, HND, B.Sc. in any field
  • Must not be more than 32 years old
  • Must have a flair for Sales/Marketing
  • Good spoken and written English
  • Very smart and articulate
  • Should reside in or close to the preferred location above
  • Candidate should reside in any of the preferred location:
    • Ikorodu
    • Abeokuta
    • Sango Otta
    • Ijebu Ode
    • Magboro
    • Akute and its environment
    • Victoria Island and Lagos island (all regions).

Perks

  • Must have a flair for Sales/Marketing Good spoken and written English Very smart and articulate

Application Closing Date
25th July, 2019.

How to Apply

Interested and qualified candidates should:
Click here to apply online


6. Job Title: Executive Secretary

Location: Lagos, Nigeria
Job Description

  • Answer phone calls and redirect them when necessary
  • Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
  • Prepare and disseminate correspondence, memos and forms
  • File and update contact information of employees, customers, suppliers and external partners
  • Support and facilitate the completion of regular reports
  • Develop and maintain a filing system
  • Check frequently the levels of office supplies and place appropriate orders
  • Make travel arrangements
  • Document expenses and hand in reports
  • Undertake occasional receptionist duties

Job Requirements
we are looking for a candidate who fulfill these requirements

  • Minimum of B.Sc/HND in Secretariat Study or Office Technology Management Proven work experience as a Secretary or Administrative Assistant
  • Familiarity with office organization and optimization techniques
  • High degree of multi-tasking and time management capability

Perks

  • Excellent written and verbal communication skills Integrity and professionalism Proficiency in MS Office.

Application Closing Date
25th July, 2019.

Method of Application

Interested and qualified candidates should:
Click here to apply online


7. Job Title: Executive Assistant

Location: Lagos, Nigeria
Job Summary

  • The main responsibility of an Executive assistant is to manage the day-to-day operations of the executive,
  • Enhance executive’s effectiveness by providing information management support; representing the executive to others, organizing and maintaining files and records, planning and scheduling meetings and appointments, managing projects and conducting research.

Job Description

  • Act as the point of contact among executives, employees, clients and other external partners
  • Manage information flow in a timely and accurate manner
  • Manage executives’ calendars and set up meetings
  • Make travel and accommodation arrangements
  • Rack daily expenses and prepare weekly, monthly or quarterly reports
  • Oversee the performance of other clerical staff
  • Act as an office manager by keeping up with office supply inventory
  • Format information for internal and external communication – memos, emails, presentations, reports
  • Take minutes during meetings
  • Screen and direct phone calls and distribute correspondence
  • Organize and maintain the office filing system

Key Responsibilities

  • Have a detailed understanding of the full Microsoft Office suite
  • Ability to organize a daily workload by priorities and must be able to meet deadlines in a fast-paced quickly changing environment
  • Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
  • Accurately recording minutes from meetings. Greeting visitors and deciding if they should be able to meet with executives
  • Performing office duties that include ordering supplies and managing a records database.

Job Requirement
we are looking for a candidate who fulfill these requirements

  • Work experience as an Executive Assistant
  • Personal Assistant or similar role
  • Excellent MS Office knowledge
  • Outstanding organizational and time management skills
  • Familiarity with office gadgets and applications (e.g. e-calendars and copy machines)
  • Excellent verbal and written communications skills
  • Discretion and confidentiality
  • B.Sc/HND in any field

Perks

  • Excellent MS Office knowledge Excellent verbal and written communications skills Discretion and confidentiality.

Application Closing Date
25th July, 2019.

Method of Application

Interested and qualified candidates should:
Click here to apply online


8. Job Title: Call Center Agent

Location: Lagos (Island and Mainland)
Job Description

  • He/She will be the liaison between the organization and its current and potential customers. He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following call center “scripts” when handling different topics.
  • Identifying customers’ needs clarify information; research every issue and providing solutions.
  • Meet personal/team qualitative and quantitative targets.
  • Seize opportunities to upsell products when they arise.

Requirements

  • HND/BSc in any discipline.
  • Must not be more than 28 years old.
  • Excellent spoken English with impressive interpersonal skills
  • Must be Fluent in English and one other Language
  • One or two years’ experience working in a related job role.
  • Must be resident in Lagos.

Perks:

  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types

Remuneration
Attractive Basic pay and other benefits

Application Closing Date

25th July, 2019.

Method of Application

Interested and qualified candidates should:
Click here to apply online


9. Job Title: Quality Control/ Service Measurement Analyst (Call Center Unit)

Location: Lagos
Job Summary

  • The Service Measurement Analyst will be responsible for creating and executing service measurement parameters across all touch-points in line with established procedures and quality control standards.
  • Collaborate with other teams in the Bank to implement service improvement initiatives.

Job Responsibilities

  • Design and develop metrics that will support and drive the banks’ desired service culture
  • Test and access customer complaint management processes across experience centers to make sure it aligns with a set standards.
  • Measure/Monitor all customer touch points and recommend corrective /preventive actions to close identified gaps.
  • Assist in obtaining and analyzing data from all service measurement tools (customer feedbacks, service level agreements etc.) and communicate feedback with the recommendation to appropriate teams for implementation.
  • Assist in monitoring and compiling performance reports on service measurement and improvement initiatives across experience centers.
  • Assist in ensuring stakeholder engagement on identified service challenges (i.e. feedback from measurement reports) and run periodic campaign to communicate service measurement attributes across experience centers.
  • Assist to carry out periodic Customer Satisfaction and Service Quality Index surveys (for both internal and external customers) and recommend appropriate training and development programs based on identified gaps.
  • Assist in coordinating service training and workshops to up-skill experience centers.

Job Requirements

  • First Degree in any discipline
  • 28 years and below
  • 2-4 years’ cognate experience
  • ISO Certification will be added advantage
  • Knowledge of Banking’s structures, policies, processes, and procedures
  • Knowledge of Banking Operations
  • Knowledge of customer service and service level monitoring
  • Knowledge of all Company’s full range of products
  • Knowledge of regulations governing the management of financial services
  • Knowledge of the Code of Banking Practice
  • Knowledge of what is effective service delivery
  • Knowledge of Bank’s operating environment and business strategy

Perks:

  • Proficient computer skills.
  • Experience with CRM preferred.
  • Proficient with MS Office suites.
  • Excellent phone etiquette.
  • Outstanding communication skills both verbal and written.
  • Strong people skills.

Application Closing Date
20th July, 2019.

Method of Application

Interested and qualified candidates should:
Click here to apply online


Note: Applications are open to interested in sales oriented individuals. All interested candidates will be contacted and scheduled for assessment and interviews. Time and venue will be advised. You can only apply for one role in this recruitment process.

Workforce Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Workforce Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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