Can I return something to Home Depot if I opened it already but later realized it is not good for use? Interestingly, when it comes to Home Depot, it has one of the most helpful policies for customers.
If you are still in the position of the original packaging and receipt, and still within 90 days period, you can return most opened or used items.
However, When it comes to open items, it often comes down to the amount of “wear & tear”.
In this case, the product is usually handled on a case-by-case basis.
If you have a receipt, it should not be a problem. So long as they can verify that it is the same product as on the receipt.
Moreso, in case you don’t have a receipt, the manager may still approve you for store credit.
Can I Return Something to Home Depot If I Opened It?
It all depends on how long you bought the item, that is one of the factors that will determine if you can return it or not.
Moreso, you are still allowed to return opened items to Home Depot within 90s days if you still have the original receipt.
However, if you damage the item while trying to open it in any way, then it will not be eligible for return.
Home Depot also expects customers to return their opened items with all original packaging intact.
Moreso, you are to come along with proof of purchase to make the returns process go as smoothly as possible.
How To Return Items to Home Depot
Returning items to Home Depot can be done either in-store or online through the means below;
1. Make sure you know how you paid for the item since that will affect your timeline of return allowance.
2. For instance, If you purchase something at the Home Depot Design Center, it must be returned to a Home Depot Design Center and not another Home Depot location.
3. In case you want to set up a return through the mail but don’t have the time or ability to get to a shipping location, you can call Home Depot customer support at 1-800-455-3869.
However, hazardous material items that contain flammable liquids or gases cannot be returned through the mail, so be sure to bring the items containing such material back to your local store.
In case you have already opened an item you purchased from Home Depot, it can still be returned easily.
Be sure to bring a copy of your receipt, the credit card you used for the item, and a valid I.D.