Can You Return Paint to Home Depot? A Detailed Guide

Can you return paint to Home Depot irrespective of the Home Depot paint return policy, status, and exceptions that will enable you to make a clued-up purchasing choice?

Can You Return Paint to Home Depot?

Home Depot has an extensive range of paint colors and finishes to select from when looking for the ideal shade for your task.

Therefore, without any doubt or controversy, we can vividly say that Home Depot is a recommended hub for paint.

But, what if you acquire paint at Home Depot and later decide on something different? Can you return it? well, let’s find out!

Can You Return Paint to Home Depot?

Can You Return Paint to Home Depot?

If you are displeased with the paint you bought at Home Depot, you are allowed to return it within 30 days of purchase.

Home Depot requires that you must provide a receipt, and the can of paint must be unopened.

However, Paint doesn’t fall under the usual Home Depot Return Policy.

So, to return your paint to Home Depot, you will need to;

1. Make use of the store locator to find a nearby Home Depot

2. Visit the closest store to you

3. Give the paint to a Home Depot employee

4. Explain the situation to them and ask for a return

However, Home Depot has an appealing standard return policy, but the policy for returning paint differs slightly.

Therefore, let’s look at Home Depot’s paint return policy and exceptions to help you make a well-versed purchasing decision.

Home Depot Return Policy for Paints

Home Depot Return Policy for Paints

Home Depot’s paint return policy states that; you can return your paint to any Home Depot store within 30 days if discontented.

However, when making the return, you must go with the purchased receipt. Home Depot will correct the paint or give you an equivalent can of paint as a substitute.

Home Depot’s paint return policy excludes the following;

1. Issues with application due to unprepared surfaces

2. Color samples

3.  “Oops” paints

4. Liquid stains

5. Special order paints

6. Third parties and marketplaces

7. Non-stock items

8. Labor and installation

Also note that, for Home Depot to accept paint returns, the paint must be;

1. Unopened and unused

2. Unmixed, unless mixed at the store before purchase

3. Un-tinted

Ways to Return Bucket of Paint to Home Depot

Ways to Return Bucket of Paint to Home Depot

If you need to return your paint to Home Depot, there are a few ways to do it. Check out!

1. In-Store

You can return your bucket of paint at any Home Depot store. A Home Depot store assistant will help you with the return process, correct the paint, or replace it.

2. Home Depot Customer Service Hotline

In case you cannot make it to the store, call Home Depot customer service at (1-(800) 466-3337), and they will be sure to assist you in processing your return.

3. Home Depot Design Center

You can also make your paint returns if you live near Home Depot’s design centers in San Diego, California, or Rockville, Maryland.

Most importantly, remember to carry your receipt and make the return within 30 days of purchase.

What Types of Paint Can You Return to Home Depot?

What Types of Paint Can You Return to Home Depot?

You can return most interior, exterior, and spray paints to Home Depot within 30 days of your purchase. Let’s see the list!

1. White paint

You can return white paint to Home Depot if it is unopened and unused within 30 days of purchase.

2. Mixed paint

You cannot return mixed paint to Home Depot, especially if you mix the paint yourself.

Home Depot will only accept paint if their associate wrongly mixed it during purchase.

3. Spray paint

You can return the spray paint to Home Depot. The paint must be unopened, unused, and returned within 30 days from the date of purchase.

4. Tinted paint

If you are not satisfied with your tinted paint, you can return it to Home Depot within 30 days of purchase. The retailer will try to correct it or give you a similar can of paint.

5. Chalk paint

You can return unopened and unused chalk paint to Home Depot if you have the receipt within 30 days.

6. Custom or oops paint

You cannot return custom or oops paint to Home Depot. This is because it would be hard to sell such paint to someone else.

7. Brand of paint

You can only return Home Depot’s paint brands which include Behr, Glidden, PPG, and Rust-Oleum.

Can You Return Unopened Paint Cans to Home Depot?

Can You Return Unopened Paint Cans to Home Depot?

You can return most interior, exterior, and spray paints to Home Depot within 30 days of your purchase.

 Also, you can return white paint to Home Depot if it is unopened and unused within 30 days of purchase.

But, you cannot return mixed paint to Home Depot, especially if you mix the paint yourself.

What Items are not Returnable at Home Depot?

What Items are not Returnable at Home Depot?

Goods with “non-returnable” stickers stated in the product description cannot be returned to the store once they are bought.

For instance, most custom products like custom-mixed paints, lawnmowers, leaf blowers, and any other items that use flammable liquids or gases cannot be returned.

Likewise, low-cost paint cannot be returned back either.

Home Depot will not accept custom-ordered blinds also.

The only exception to this law is if they were “Guaranteed to Fit,” and even then they can only be exchanged within a 15-day window to complete the exchange.

Furthermore, to know more about the items not returnable and their policies at Home Depot. Check out!

How To Return Items to Home Depot

How To Return Items to Home Depot

Returning items to Home Depot can be done either in-store or online.

Make sure you know how you paid for the item since that will affect your timeline of return allowance.

For instance, If you purchase something at the Home Depot Design Center, it must be returned to a Home Depot Design Center and not another Home Depot location.

If you want to set up a return through the mail but don’t have the time or ability to get to a shipping location, you can call Home Depot customer support at 1-800-455-3869.

Can You Return Paint to Home Depot Without a Receipt?

Can You Return Paint to Home Depot Without a Receipt?

Home Depot may accept paint returns without a receipt but with a few limitations.

You may be allowed to return your paint without a receipt if you paid using a check, debit, credit card, or a Home Depot Consumer credit card.

In this case, a Home Depot associate can locate your receipt in their systems within 30 days of purchase and finalize your return process.

How Long Does Home Depot Refund Take?

How Long Does Home Depot Refund Take?

Home Depot’s refund period depends on whether you return your item in-store or online.

However, In-store returns have a faster refund processing time than online ones.

You will get a store credit instantly when you return your item in-store.

While for online returns, Home Depot issues a store credit after receiving and processing the return.

It may take 2-10 working days to finalize the refund, depending on the form of payment you used during the purchase.

What Items Cannot Be Returned at Home Depot?

What Items Cannot Be Returned at Home Depot?

The following items are not returnable to Home Depot;

DVDs, CDs, games, and computer software – most retailers will not accept these as returns if the packaging and seals have been broken.

Make-up and toiletries – non-returnable for hygiene reasons.

Perishables – such as flowers and food.

Personalized items.

Custom Tinted Paint – For this reason, make sure you see the color of the paint before you buy it.

Custom Blinds – The only blinds that can be returned say “Guaranteed to Fit” on them.

Utility Trailers

 Major Appliances – Always inspect the appliance upon delivery to your home and “refuse delivery” if the item is damaged or defective.

Generators

Gift Cards/Store Credits

Product Samples

Does Paint Go Bad If Unopened?

Particularly, unopened paint can last up to 10 years.

But, for unopened paints that are oil-based or alkyd-based, the shelf life could be up to 15 years.

However, chalk paint has a shorter lifespan of 1-3 years, and milk paint only lasts 1-2 weeks after its mixed

How Do You Store Unopened Paint?

How Do You Store Unopened Paint?

You can store leftover paint in a dry place that is out of direct sunlight.

Paint should be stored outside of the reach of children and away from food and drink.

 Most types of leftover latex paint, including AURA, REGAL, and BEN, should be stored either in a lined metal can prevent rust, or in a glass or plastic container.

Can You Return Unopened Paint Cans to Home Depot?

You can return most interior, exterior, and spray paints to Home Depot within 30 days of your purchase.

 Also, you can return white paint to Home Depot if it is unopened and unused within 30 days of purchase.

But, you cannot return mixed paint to Home Depot, especially if you mix the paint yourself.

Can You Return Paint to Home Depot If You Bought Too Much?

Can You Return Paint to Home Depot If You Bought Too Much?

If you buy surplus paint at Home Depot, you can return it with the receipt within 30 days of purchase as long as it is unopened, unused, and not custom-mixed paint.

Home Depot may give you store credit if the paint is undamaged.

More so, you can also decide to donate such paint to charities or schools.

If you are discontented with the paint you bought at Home Depot, you can return it within 30 days from the date of purchase.

Before returning the paint, make sure the paint is unopened, and most importantly remember to carry your purchase receipt.

CSN Team

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