How To Become A Mystery Shopper and Best Companies to Join : Current School News

How To Become A Mystery Shopper and Best Companies to Join

Filed in Career by on February 7, 2022

– How To Become A Mystery Shopper –

Working as a mystery shopper or mystery diner is a super flexible part-time opportunity for students. You get paid for your time, choose the hours you work and scoop up freebies in the process!

mystery shopper

So is it really worth it? We’ve reviewed the best mystery shopping companies and put together this comprehensive guide to arm you with all the info you need.

A mystery shopper is a paid consumer who is hired to shop in stores and collect data. Think of mystery shoppers as “undercover customers” sent in to observe, interact, and report on other customers and store employees.

Where Are Mystery Shoppers Sent?

Shoppers are sent to a wide variety of service-based businesses including stores, restaurants, banks, apartment complexes — potentially anywhere customers are served or serviced.


What Does a Mystery Shopper Do?

Independent or third-party vendors hire consumers to make retail transactions and provide a detailed record of the experience.

Mystery shoppers purchase items, eat at restaurants, make inquiries, or return items.

Mystery shoppers are not hired to give opinions but are hired to assess a business and its employees from the customer experience perspective.

become a mystery shopper

Best Mystery Shop Companies to Join

Interested in getting paid to a mystery shop, but not sure which companies you can trust? Here are five of the best mystery shopping companies to sign up for.

1. BestMark


Best Mark is a highly-regarded mystery shopping company that performs over 10,000 mystery shops each month for Fortune and Global 500 companies.

In 2017, they were awarded the MSPA Americas Shoppers’ Choice Award. They have shops available in a wide range of industries, including retail shops, restaurants, hotels, casinos, and financial institutions.

2. A Closer Look

A Closer Look

With clients like Hard Rock Cafe, Amazon, Krispy Kreme, Chuck E Cheese’s, and Planet Fitness, this is definitely a fun company to shop for, and reputable, too.

This company performs shops for companies in the home and professional services industry, as well as the entertainment industry, so you could get paid to have your carpets cleaned or to take your family on an outing.

 3. Amusement Advantage

how to become a

Want to get paid to visit amusement parks, aquariums, bowling alleys, water parks, and zoos? Then, this is the mystery company you want to sign up for.

Amusement Advantage only works for the attractions industry, so you’ll be getting paid to do things like, ride roller coasters and water slides.

Just know that when you do shops of this nature, the majority of your “pay” will be reimbursed for your admission. Still, it’s hard to argue with a free ticket to a theme park.

To shop for them, you must complete an application, which takes approximately 30 minutes to fill out.

4. Market Force

Market Force

Get paid to shop at movie theaters, restaurants, gas stations, grocery stores, and more. Market Force does a whopping 100,000+ mystery shops each month.

They have an A+ rating with the BBB and were awarded an MSPA Americas Shoppers’ Choice Award in both 2016 and 2017.

They were also named one of the 2017 Global Top 50 Research Organizations. You must be 18 or older to apply. Individuals with misdemeanors or felonies are not eligible for shops.

5. Sinclair Customer Metrics

Sinclair Customer Metrics

Sinclair has been doing mystery shops since 1987 and has an A+ BBB rating.

To get started, you must fill out an application, sign an independent contractor agreement, complete the new shopper challenge and take the new shopper survey.

Once you get all of that taken care of, you’ll be eligible for jobs.


6. Shoppers Confidential

how to become a mystery

Shoppers Confidential, based in Toronto, is always looking for great shoppers to join their team and complete mystery shopping and secret shopping missions.

Their unique services are customized to meet the client’s needs.

They are members of the IMSC, Independent Mystery Shoppers Coalition, and work to connect with shoppers and field workers within the industry to improve our processes and approach.

7. Mystery Shoppers

Mystery Shoppers

They have one of the largest mystery shopper panels with 330,000+ people all over the world who help us with our mission to improve customer and employee experiences.

Also, they are passionate about providing a high-quality service using innovative research techniques and industry-leading technology. Furthermore, they are members of the MRS and MSPA.

How to Distinguish Scams from Real Jobs

How to Distinguish Scams from Real Job

Before you get started, make sure you know what’s a real job – and what’s a scam. When it comes to mystery shopping, no reputable company will make you pay for a membership or to see a list of jobs.

While each company works a little differently, they typically all operate the same way:

1. They give you directions on where to visit and what to shop for

2. They may require you to buy a product upfront (such as a drink or a movie theater ticket)

3. They have you submit receipts and requested records

4. They pay you via check or direct deposit.

5. They usually hire you as an independent contractor (versus a payroll employee)

If the company asks something different from you, chances are that someone is probably trying to scam you.

Other Forms to Become a Mystery Shopper

how to shopper

1. Tasking apps: Most of the time these don’t involve actually buying anything, but you’ll still need to sneak around a bit. We’ve written an article about the best tasking apps

2. Postal monitoring: You sign up to have brochures and catalogs sent to your home address and record how long they take to arrive, what state they arrive in, etc.

3. Mystery shopping by phone: This one can even mean starting work before getting out of bed! Telephone mystery shopping involves calling up stores with general questions and assessing (and recording!) how they answer.

4. Email mystery shopping: Similar to phone mystery shopping, but this method is obviously more for online stores or stores that have a strong online presence

5. Online survey: This can entail completing product reviews or simply filling out online surveys related to certain brands.

There are many scam companies that offer certification for a fee — be sure to check them out thoroughly before paying for certification and ask what companies accept their certification.

CSN Team.

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