Ads: Get Admission into 200 Level and Study any Course in any University of Your Choice. Low Fees | No JAMB UTME. Call 09038456231

Evaluation of The Quality Assurance Practices of Nigerian University Libraries

ADS! DOWNLOAD ANY PAST QUESTIONS AND ANSWERS (PDF VERSION)


Evaluation of The Quality Assurance Practices of Nigerian University Libraries.

INTRODUCTION

This chapter is organized under the following sub headings, background to the study, statement of the problem, scope of the study, purpose of the study, significance of the study, research questions and hypothesis.

Background to the Study

University libraries are libraries established in universities to promote scholarship and research in various fields of learning.

University library as Yusuf and Iwu (2010) put it are the nerve centres or the hubs around which scholarship revolves in the university environment.

They are established with the obligation of providing bibliographic or information services that are essential for the fulfillment of the mission of the universities.

For university libraries to remain relevant and central to the mission of the universities, provision of quality services is critical.

This is because quality services in the university library demonstrate ‘fitness for purpose’ of the library.

Winkworth  (2001) in support of this, highlights that fitness for purpose entails effectiveness of the university libraries in achieving institution goals and objectives by ensuring high level of quality in their services.

Quality as defined by 1S0 11620 (1994) is the totality of features and characteristics of a product or service that bears on the ability to satisfy stated or implied needs.

It is a measure of excellence or a state of being free from defects and deficiencies. The quest for quality in the university libraries which evolves into quality assurance provides the opportunity to examine all elements of the library:- its structures, systems, services, processes and people to identify defects and ascertain conformity to acceptable standards.

Unfortunately, from face value, personal experience and observation of  the Nigerian university libraries, one could see that quality has eluded the Nigerian university libraries as they are not measuring up to the expectations for which they are established.

This can be seen in the manner at which books are heaped at some corners of the libraries, abandoned or unattended to; inadequate library personnel comprising professional, para-professional and non- professional; lack of balanced collection; not meeting users’ service demand; non or partial application of Information Communication and Technology to service; inadequate space; inefficient reference services; lack of user education/orientation and poor relationship between staff and users.

REFERENCES

Adebayo, E.L. (2006). Quality assurance and the implication for the management of university libraries in Nigeria. Paper presented at the national workshop organized by the CULNU Held at NUC     auditorium, Abuja.

Agunbiade, S. O. (2006). Quality assurance and the role of education trust fund (ETF) intervention in Nigerian university library system. A paper presented at the national workshop on quality     assurance in the management of Nigerian university library  system, NUC, Abuja.

Aguolu, C.C. & Aguolu, I.E. (2002). Libraries and information management in Nigeria: seminal essays on themes and problems. Maiduguri: Ed-Lin-form  services.

Aina, L.O. (2013). Information, knowledge and the gatekeeper. Paper presented at 132nd inaugural lecture of UNILORIN on 19th,     May.

American Library Association (2006). Guidelines for university library services to undergraduate students. Chicago: ALA.

Andrich, D. (1978). A rating formulation for ordered response  categories. Available at: www.scirp.org>Reference Papers

Association of College & Research Libraries (2011). Standards for university libraries: Evaluation of performance. Chicago: ALA.

Bertalanffy. V.L. (1950). Systems theory. www.iss.org/quote/vb.htm

Chineke, T. C., Njoku, V.O., Eleoba, P.C., Onuh, M. O. & Ukwandu,  E.O. (2006). Introduction to computer packages for tertiary      institutions. Owerri: Supreme Publishers.

Clap, V.W. & Jordan, R.T. (1985). Qualitative criteria for     adequacy    of academic libraries collections. College and Research Libraries, 26:380.

Crosby, P.B. (1979) Quality is free: The art of making quality certain. New York: Mc Graw Hill.

Dube, L. (2010). Quality assurance practices in university libraries in  South Africa. South African Journals of Library and Information Sciences, 77 (1), 26-36. http://saj/is.journals.ac.za.

Eboh, E.G. (2004). Social and economic research principles and methods. Enugu: African Institute for Applied Economics.

Edom, B. O. (2012). Principles of the use of the library. Owerri: Springfield publishers.

Egberongbe, H., Sen, B. & Willett, P. (2015). Quality management approaches in academic libraries: A pilot study of a Nigerian    university library. Library Philosophy and Practice.

Hakserver, C. & Render, B. (2013). Service management, student workshop: An integrated approach to supply chain management         and operations. London: FT Press.

Heyneman, S. P. (2011). Global: The corruption of ethics in higher education. UniversityWorld News, 157 (6) available at: www.universityworldnews.com/article.php?story=20110204221811660.

Ifidon, S.E. & Ifidon, E.I. (2007). Basic principles of research method. Benin: Goodnews Express Communication.

Ifidon, S.E. & Ifidon, E.I. (2007). New directions in African library management. Ibadan: Spectrum Books Ltd.

Ifidon, S.E. (1985). Essentials of management of African university libraries. Lagos: Libriservice Ltd.

Ikpaahindi, L.N. (2006). Quality assurance and its implication in the management of university libraries in Nigeria. Paper presented at the National Workshop on Quality Assurance in the Management of  Nigerian University Library system, NUC, Abuja 3-4 May.

International organization for standardization (1994). Quality  management and quality assurance. Geneva: 1S0

Jin, X. (2006). “Human touch of the library management in the United States: Personnel experiences of creating and developing         a harmonious environment” Chinese Librarianship Journals, 22 (1). http://www.white-clouds.com/icic/cliej/cl22jin, 1-14.

Juran, J.M (1964). Managerial breakthrough https://www.juran.com.

Kothari, C.R. (2004). Research methodology: Methods and  techniques. New Delhi: New Age Publishers.

Librarians’ Registration Council of Nigeria (2014). Minimium standards and guidelines for academic libraries in Nigeria. Abuja: Federal Ministry of Education .

CSN Team.

Enter your email address:

Delivered by TMLT NIGERIA

Join Over 3,500 000+ Readers Online Now!


=> FOLLOW US ON INSTAGRAM | FACEBOOK & TWITTER FOR LATEST UPDATES

ADS: KNOCK-OFF DIABETES IN JUST 60 DAYS! - ORDER YOURS HERE

COPYRIGHT WARNING! Contents on this website may not be republished, reproduced, redistributed either in whole or in part without due permission or acknowledgement. All contents are protected by DMCA.
The content on this site is posted with good intentions. If you own this content & believe your copyright was violated or infringed, make sure you contact us at [[email protected]] to file a complaint and actions will be taken immediately.

Tags: , , , ,

Comments are closed.