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Bolton White Hotels & Apartments Recruitment 2019 | www.boltonwhitehotel.com

Filed in Job by on December 23, 2019

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Bolton White Hotels & Apartments Recruitment 2019 | www.boltonwhitehotel.com.

Bolton White Hotels & Apartments is a leading firm in the hospitality industry. We are dedicated to ensuring the comfort of our guests. Our luxury accommodation in the heart of Garki and Wuse zone 7 in Abuja offers unparalleled guest services.

Bolton White Hotels & Apartments

Bolton White Hotels & Apartments is superbly placed to cater for guest service requirements; ensuring guest stay is both pleasant & unforgettable, we combine the experience of our team which represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success.

We are recruiting to fill the position below:

1. Job Title: Continental Chef

Location: Abuja
Department: Kitchen
Report To: Executive Chef
Job Purpose

  • To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
  • To be responsible for the preparation and presentation of all dishes in your allocated area, ensuring that all guests receive efficient service and high quality dishes.
  • To gain experience in all sections of the kitchen and ensure company and legal requirements are maintained at all times.

Key Responsibilities

  • To be fully aware of the preparation and service of all dishes on the hotel menus.
  • To prepare and present dishes on hotel menus according to customer requirements.
  • To ensure mise en place is carried out in your allocated area of work to meet forecasted demand.
  • To maintain portion control guidelines in order to ensure the profitability of kitchen is maintained.
  • To record temperature checks on food and in storage areas as directed to ensure statutory requirements are met and report any variances are rectified immediately.
  • To ensure food materials are stored correctly and rotated to meet company and legal requirements.
  • To keep food wastage to a minimum.
  • To maintain high standards of working practices in terms of personal appearance and safe and hygienic working practices.
  • To assist with the training of and supervise other members of the kitchen brigade.
  • To assist with quality control and menu planning where appropriate.
  • To practice the correct and safe use and care of all items of equipment.
  • To report all damage, hazards and wear and tear occurring within your areas of work.
  • To ensure all security and control procedures laid down are strictly adhered to.
  • To assist with various cleaning duties as required.
  • To be aware of product cost and kitchen gross profit targets.
  • To assist with the ordering of food materials as required following company procedures.
  • To consistently deliver superior customer service through our Customer Service Programme
  • To be fully aware of and strictly observe Food Safety regulations and requirements.
  • To attend training when required.
  • To be fully aware of and strictly observe Health & Safety and fire procedures.
  • To be fully aware of and comply with hotel and company rules and regulations as identified in the team member handbook.

Entry Requirements
Qualifications:

  • At least a minimum five years working experience in a similar position
  • At least Secondary School Education and must be able to communicate in English.

Skills:

  • Knowledge of kitchen equipment
  • Complete command of culinary basics
  • Active listening skills: implementing the advice offered
  • Time management: fluctuations in activity levels
  • Taking the initiative
  • Paying attention to detail and quality: respecting the instructions given
  • Team spirit
  • Adaptability

Application Closing Date
29th February, 2020.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as email Subject
Or
Submit in person at:
Bolton White Hotels,
No. 7 Gwandu Street, Opp. Sahad Stores,
Area 11, Garki – Abuja.


2. Job Title: Chinese Chef

Location: Abuja
Department: Kitchen
Report To: Executive Chef
Job Purpose

  • To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
  • To be responsible for the preparation and presentation of all dishes in your allocated area, ensuring that all guests receive efficient service and high quality dishes.
  • To gain experience in all sections of the kitchen and ensure company and legal requirements are maintained at all times.

Key Responsibilities

  • To be fully aware of the preparation and service of all dishes on the hotel menus.
  • To prepare and present dishes on hotel menus according to customer requirements.
  • To ensure mise en place is carried out in your allocated area of work to meet forecasted demand.
  • To maintain portion control guidelines in order to ensure the profitability of kitchen is maintained.
  • To record temperature checks on food and in storage areas as directed to ensure statutory requirements are met and report any variances are rectified immediately.
  • To ensure food materials are stored correctly and rotated to meet company and legal requirements.
  • To keep food wastage to a minimum.
  • To maintain high standards of working practices in terms of personal appearance and safe and hygienic working practices.
  • To assist with the training of and supervise other members of the kitchen brigade.
  • To assist with quality control and menu planning where appropriate.
  • To practice the correct and safe use and care of all items of equipment.
  • To report all damage, hazards and wear and tear occurring within your areas of work.
  • To ensure all security and control procedures laid down are strictly adhered to.
  • To assist with various cleaning duties as required.
  • To be aware of product cost and kitchen gross profit targets.
  • To assist with the ordering of food materials as required following company procedures.
  • To consistently deliver superior customer service through our Customer Service Programme
  • To be fully aware of and strictly observe Food Safety regulations and requirements.
  • To attend training when required.
  • To be fully aware of and strictly observe Health & Safety and fire procedures.
  • To be fully aware of and comply with hotel and company rules and regulations as identified in the team member handbook.

Entry Requirements
Qualifications:

  • At least a minimum five years working experience in a similar position
  • At least Secondary School Education and must be able to communicate in English.

Skills:

  • Knowledge of kitchen equipment
  • Complete command of culinary basics
  • Active listening skills: implementing the advice offered
  • Time management: fluctuations in activity levels
  • Taking the initiative
  • Paying attention to detail and quality: respecting the instructions given
  • Team spirit
  • Adaptability

Application Closing Date
29th February, 2020.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as email Subject
Or
Submit in person at:
Bolton White Hotels,
No. 7 Gwandu Street, Opp. Sahad Stores,
Area 11, Garki – Abuja.


3. Job Title: Night Auditor

Location: Abuja
Department: Front Office
Report to: Front Office Manager
Job Purpose

  • To approve invoices, write the day’s statistical and accounting report for the management team and prepare the documents required by the morning team.

Key Responsibilities

  • To take responsibility for the hotel after the daytime management team has left
  • To manage the till and bill payments as well as closing the day’s Front Office transactions
  • To ensure the safety of guests: he or she takes all urgent decisions (walks, fire procedures, etc.)
  • To ensure that guests receive high quality service

Qualifications

  • At last three years working experience or similar position
  • Experienced in a customer contact job is required
  • A minimum of HND educational qualification in Accounting or relevant course
  • Working knowledge of Opera software shall be an added advantage

Entry Requirements
Skills

  • Night working
  • Understanding how to manage priorities
  • Use of the Windows environment
  • Sales ability
  • Hospitality
  • Adaptability: coping with the diversity of customers and their needs
  • Self-sufficiency: usually working alone
  • Self-control: handling complaints
  • Good relationship skills

Application Closing Date
29th February, 2020.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as email Subject
Or
Submit in person at:
Bolton White Hotels,
No. 7 Gwandu Street, Opp. Sahad Stores,
Area 11, Garki – Abuja.


4. Job Title: Laundry Attendant

Location: Abuja
Requirements

  • Candidate should possess OND and at least 2 years’ experience in commercial laundry.

Application Closing Date
29th February, 2020.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as email Subject
Or
Submit in person at:
Bolton White Hotels,
No. 7 Gwandu Street, Opp. Sahad Stores,
Area 11, Garki – Abuja.


5. Job Title: Laundry Supervisor

Location: Abuja
Department: Laundry
Reports To: Laundry Manager
Duties

  • To assist the Laundry Manager in overseeing the day-to-day duties of the Laundry shop.
  • To make sure that all the machines are running smoothly
  • To supervise and ensure daily cleaning & maintenance of the machines and the linen area by the Laundry staff
  • Collate & keep good record of all linen & uniforms brought for Laundry
  • To supervise the team of Laundry attendants towards achieving the operational objectives in line with the Hotel’s standards.
  • To ensure appropriate quality controls are in place & manage customer service inquiries promptly and effectively.
  • To assist the Laundry Manager in assigning schedules and duties to the Laundry staff as per business needs.
  • To promptly report to the Laundry Manager if any items have been damaged (linens as well as uniforms)
  • To keep and update the Laundry/linen productivity report on daily basis.

Education

  • HND/B.Sc in Business Admin/Management or relevant discipline
  • Computer literacy is key.

Requirements:

  • Good written and spoken English communication skills
  • Strong interpersonal & problem-solving abilities
  • Previous supervisory experiences within the Housekeeping Department of a hotel.

Application Closing Date
29th February, 2020.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as email Subject
Or
Submit in person at:
Bolton White Hotels,
No. 7 Gwandu Street, Opp. Sahad Stores,
Area 11, Garki – Abuja.


6. Job Title: Transport Officer

Location: Abuja
Reports To: General Manager
Qualifications

  • HND/B.Sc in Transport/Fleet Management or related field with minimum of five (5) years post qualification experience.
  • The ideal candidate must have technical knowledge of different kinds of cars and must be able to manage drivers effectively.
  • Must have a valid driver’s license
  • Must be able to drive both manual and automatic vehicles.

Application Closing Date
29th February, 2020.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as email Subject
Or
Submit in person at:
Bolton White Hotels,
No. 7 Gwandu Street, Opp. Sahad Stores,
Area 11, Garki – Abuja.


7. Job Title: ICT Officer

Location: Abuja
Responsibilities

  • Be at the disposal of the Log base for any other tasks they deem necessary
  • Fulfill the following tasks (some of them being covered in the IT SOP):
  • Provide new starters with IT equipment set up to their needs
  • Manage the networks across all sites
  • Manage network prioritization due to limited bandwidth
  • Develop and put in place sound back-up systems
  • Establish and enforce various IT policies (setting up e-mails, use of internet, accounts deletion, etc)
  • Provide resolution to IT issues (repairs and maintenance)
  • Shall with the ICT Officer provide technical advice on CCTV operations to the base security manager whenever the needs arise
  • Shall ensure that recommended anti-virus is installed on all the computers in the base and regularly updated

Qualification, Experience and Attribute of the Ideal Candidate

  • Degree and Postgraduate qualifications (or equivalent) in IT/Networks
  • Minimum 2 years professional experience in related work within a Similar Organization
  • Good spoken and written English
  • Good knowledge of electrical, hardware and software maintenance and moving is mandatory
  • Flexible working hours, Healthy and Physical capability of moving equipment,
  • Ability to prioritize tasks and to solve problems;
  • Ability to follow instructions,
  • Ability to work both independents and as an effective team member,
  • Ability to think and communicate clearly with others
  • Flexible working hours Reporting deadlines Operate in low resource environments
  • Ability to work under tight deadlines, team-work, High level of personal and professional integrity and trustworthiness.

Application Closing Date
29th February, 2020.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as email Subject
Or
Submit in person at:
Bolton White Hotels,
No. 7 Gwandu Street, Opp. Sahad Stores,
Area 11, Garki – Abuja.


8. Job Title: Waiter / Waitress

Location: Abuja
Job Description

  • We are looking for qualified candidate to fill in the position of Waiter/waitress Candidates will render a variety of services to customers through application of knowledge of our organization.

Job Responsibilities

  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s special and offer menu recommendations upon request
  • Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Deliver checks and collect bill payments
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. Events)

Requirements

  • OND or its equivalent
  • Good looking
  • Proficiency in verbal and written English.
  • Demonstrated willingness to learn and work.
  • Interest in working with people from all backgrounds.
  • Ability to work assigned shifts, including weekends.
  • Knowledge of Cleaning Standards in a commercial food operation.

Application Closing Date
29th February, 2020.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as email Subject
Or
Submit in person at:
Bolton White Hotels,
No. 7 Gwandu Street, Opp. Sahad Stores,
Area 11, Garki – Abuja


9. Job Title: Guest Relations / Service Agent

Location: Abuja

Position Summary

  • Attend to guests courteously and deal promptly with their requests and queries. Have detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities.
  • Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service recovery steps.

Gre Duties and Responsibilities

  • Welcome guests during check-in and giving a fond farewell to guest while checkout.
  • Handling guest complaints and concerns in an efficient and timely manner.
  • Overseeing VIP guests, arrivals and departures.
  • Detailed information regarding arrivals and room requirements.
  • Have up to date information on daily room occupancy
  • Providing excellent customer service as per hotel standards.
  • Greeting guests as they enter and exit the hotel.
  • Providing information regarding the Hotel, town attractions, activities etc.
  • Allocate rooms to all arriving guests.
  • Maintain up-to date information on room rates, current promotions, offers and packages
  • Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
  • Co-ordinate with housekeeping for clearing of rooms.
  • Collect Guest feedback during guest departure along with his likes and dislikes.
  • Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
  • Give proper and complete handover to the next shift
  • Follow the house rules and policies laid down by the management.
  • Adhere to strict staff grooming and hygiene standards.
  • Good command of the English language is essential, both written and verbal
  • Must possess strong organization time management skills, attention to detail.
  • Professional in demeanour and presentation.
  • Personable, enthusiastic, self-motivated and able to work independently.

Application Closing Date
29th February, 2020.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as email Subject
Or
Submit in person at:
Bolton White Hotels,
No. 7 Gwandu Street, Opp. Sahad Stores,
Area 11, Garki – Abuja.


Note: Only suitable candidates will be shortlisted.

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