How Can I Contact First Bank Customer Care Representative?

Filed in Articles by on July 27, 2023

For First Bank customers who need assistance or want to make a few inquiries, you’d be thought how you can speak to contact a First Bank customer care representative. First Bank customer care representatives, ensure that your banking experience remains smooth and hassle-free.

First Bank Customer Care Lines

One of the most direct and effective ways to reach First Bank customer care is by phone. Simply dial the First Bank customer care helpline at 0700FIRSTCONTACT (0700-34778-2668228) from your registered phone number.

This dedicated helpline is available 24/7 and ensures that you can speak to a customer care representative promptly and get your queries resolved in real-time.

Contact First Bank Customer Care via Email

For non-urgent inquiries or if you prefer written communication, you can also reach First Bank customer care via email.

Compose an email with your query or concern and send it to [email protected].

Although response times may vary, the customer care team will address your email and provide the necessary assistance.

Can I Chat With First Bank Live?

First Bank offers a convenient live chat feature on its official website. To access this service, visit the First Bank website and locate the live chat icon on the homepage.

Click on the icon, and a chat window will pop up, allowing you to directly communicate with a customer care representative in real time.

The Live chat support is available during business hours, and you can expect swift responses to your inquiries.


Contact First Bank Customer Care on Facebook

First Bank is active on various social media platforms, including Facebook, Twitter, and Instagram. You can use these channels to contact the customer care team.

Send a direct message or leave a comment on their official social media pages outlining your concerns, and the customer care representatives will promptly respond to assist you.

You can hit them up on Facebook @firstbankofnigeria and on Twitter @firstbankngr. On Instagram, you can reach them @firstbanknigeria

Visiting a First Bank Branch

For complex issues or if you prefer face-to-face interaction, you can visit the nearest First Bank branch.

The bank’s dedicated staff at the customer service desk will be happy to assist you with any inquiries or concerns you may have.

Tips for Contacting First Bank Customer Care

Here are the things you need to do before contacting first bank customer care:

1. Have your account details or relevant information ready before making contact to expedite the process.

2. Be clear and concise when explaining your query or concern to ensure that the customer care representative fully understands your issue.

3. If you are contacting First Bank via phone, ensure you are in a quiet environment. Avoid distractions and enhance communication.

4. Be patient and courteous while communicating with the customer care team, as they are dedicated to providing the best service possible.

5. If your issue is not resolved on the first attempt, don’t hesitate to follow up or explore other contact options for additional support.

Contacting First Bank customer care is simple and accessible through various channels, including phone, email, live chat, and social media.

By utilizing these resources, you can efficiently resolve any banking-related queries or concerns and enjoy a seamless banking experience with First Bank.

CSN Team.

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