Impact of Industrial Conflict on the Performance of Workers in the Government Parastatal
Impact of Industrial Conflict on the Performance of Workers in the Government Parastatal.
TABLE OF CONTENT
Title page i
Approval page ii
Dedication iii
Acknowledgement iv
Abstract v
Table of contents vi
CHAPTER ONE
1.1 Background of the study 1-4
1.2 Statement of the problem 5-6
1.3 Objectives of the study 7
1.4 Significance of the study 7
1.5 Statement of Hypothesis 8
1.6 Scope and limitations of the study 9
1.7 Definition of terms 9-10
References 11
CHAPTER TWO
2.0 Literature Review 12
2.1 Historical development and nature
of industrial conflicts 13-18
2.2 Types of industrial conflicts 19-21
2.3 Sources of industrial conflicts 22-25
2.4 Causes of industrial conflicts 26
2.5 Industrial conflicts grievances, disputes
and its settlement procedure
conceptual clarification 27-32
2.6 Forms and manifestation of industrial
conflicts 33-39
2.7 Consequences of industrial conflicts 40
2.8 The impact of industrial conflicts on
performance in the Nigeria National
petroleum corporation (NNPC) 41-43
2.9 mechanisms of conflict resolution 44-47
2.10 The labour management corporation
strategies 48-50
References 51-53
CHAPTER THREE
3.0 Research methodology 54
3.1 Research design 55
3.2 Methods of data collection 56
3.3 Sample size 57
3.4 Sampling techniques 58
3.5 Data analysis and techniques 59
References 60
CHAPTER FOUR
4.0 Analysis and data presentation 61
4.1 Data presentation 61
4.2 Data analysis 62-67
4.3 Test of Hypothesis 68-69
4.4 Research findings 70-73
CHAPTER FIVE
5.0 Summary, recommendations and conclusion 74
5.1 Summary of findings 74-76
5.2 Conclusion 77-78
5.3 Recommendation 79-82
Bibliography 83-86
Appendix 87
Questionnaire 88-93
INTRODUCTION
1.1 Background of the Study
Conflict is a normal phenomenon and can occur any level in a workplace in every work place, there is bound to be some form of interaction and different interests in the process of achieving organizational goals.
Some of them occurring daily while others in frequently on special occasion though may result in open antagonism. It is therefore, these inevitable among formal management) and informal (labour) group that by the ground for conflict in organization/industries,
Conflict is likely when one persons or groups goals jeopardize others where there is open antagonism between the people or group and when rules and procedures regulate their behaviour when this happens, the goals becomes extremely vital, antagonism increases and the rules procedure are violated. Thus, an attempt to satisfy ones goal leads to the frustration of the other.
According to Okenwa and Ugbo (2003) conflicts are of five basic types –intra personal interpersonal, inter group, inter-group and inter-organization conflicts. In this study we are mainly concerned with inner-group conflict especially those occurring between management and labour at the industrial level.
REFERENCES
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Benjamin (1995): Organizational Psychology London Bacon Inc.
Elthon M. (1928) The Human problem of an Industrial Civilization. A study of Hawthorne Experiment on Western Electric Company. New York Viking Press.
Erondu, N (2006) The Implication of Privatization for Industrial Democracy and Industrial Relations in Nigerian Public Administration review Vol I No. 1 and 5 I, (April) Edition) 76-84.
Fanjana S. (1993) Conflict Activities of Nigerian Trade Union: Emergin Patterns and Implications for National Development Nigerian Journal of Economics and Social Studies, Vol 37 No. 3.
Kornahouser: T (1954) Industrial Conflict USA McGraw Hill Book Company.
Moorhead, and Griffin (1989), Organizational Behaviour Second Edition Boston: Houghton Mifflin Coy.
Nwabuzon A. (1990), Business –government Relation in Nigeria: Ibadan Macmillan Publishers Ltd.
Nwanegbo, C.I (2005) Internal Conflict and African Development: An Overview of Nigeria Situation Awka Pond Academic Publishers.
