Manpower Training and Development in the Nigerian Banking Industry
Manpower Training and Development in the Nigerian Banking Industry.
ABSTRACT
This study is focused on Manpower training and Development in the Nigerian Banking Industry: A case Study of Central Bank of Nigeria Enugu. The objectives of the study among others include. (1) To determine if regular manpower training and development leads to a significant increase in the operating costs of Central Bank.
(2) To find out if successful manpower development programmes contribute to the success of the Central Bank. Based on these, 4 research questions and 3 hypotheses were formulated.
Extensive literature review on textbooks, journals, and material on the area of the study were carried out. While primary data were sourced from respondents, which form the sample of the study. This sample included Junior and Senior staff of the case organization.
The data collected with open and close ended questions were presented, analyzed and interpreted. The hypotheses formulated were tested using chisquare.
Based on the analysis the following findings were made. The manpower training and development of central Bank and indeed undertake manpower training development, this improves staff job performance.
In the view of the above findings recommendations on how improvements can be made were offered. The researcher concludes that if these recommendations are carried out, the quality of service offered by the bank will improve and the bank will grow and survive.
TABLE OF CONTENTS
Title page – – – – – – – – i
Certification – – – – – – – ii
Dedication – – – – – – – iii
Acknowledgement – – – – – – iv
Table of contents – – – – – – v
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study – – – – 1
1.2 Statement of Problem – – – – 6
1.3 Objectives of the Study – – – – 7
1.4 Research Questions – – – – – 8
1.5 The Research Hypotheses – – – – 9
1.6 Significance of The Study – – – – 10
1.7 Scope and Limitation of the Study – – 11
1.8 Definition of Terms – – – – – 12
References
CHAPTER TWO
LITERATURE REVIEW
2.1 Issues on Training and Development – 14
2.2 Importance of Training and Development – – 18
2.3 Objective of Training and Development – – 20
2.4 Benefits of Manpower Training Development
in Nigeria Banking Industry – – – – 25
2.5 Problems of Manpower Training and
Development in Nigeria Banking Industry – – 26
2.6 Manpower Training And Development By
Central Bank of Nigeria – – – – – 27
References
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 Research Design – – – – – – 31
3.2 Area of Study – – – – – – – 32
3.3 Population of Study – – – – – 32
3.4 Sample Size Determination – – – – – 32
3.5 Sampling Procedure – – – – – – 33
1.6 Sources and Instrument for Data Collections – 34
3.7 Test of Validity and Reliability – – – – 35
3.8 Data Collections – – – – – – – 36
3.9 Method of Data Analysis – – – – – 36
References
CHAPTER FOUR
4.1 Analysis, Interpretation and Presentation of Data 38
CHAPTER FIVE
SUMMARY OF FINDINGS, CONCLUSION AND
RECOMMENDATIONS
5.1 Summary of Findings – – – – – – 54
5.2 Conclusion – – – – – – – – 55
5.3 Recommendations – – – – – – 57
Bibliography
INTRODUCTION
The task of managing the human component of the business is central and most important task, because the success of any enterprise depends entirely on the effectiveness of its human resources on their job. Human being per se is not a “resource”.
He becomes a resource only if trained, developed and allocated to productive work. No enterprise can be guaranteed a permanent place in our highly competitive society and no manager lasts longer unless he keeps his business competitive by way of training and development.
The main part of any training and development programme is directed towards preparing individuals to meet future needs. All activities of any enterprise are initiated and determined by the persons that make up the organization and the success of these activities depends on the competence, motivation and general effectiveness of its work force.
A growing number of managers recognize that they can hope to find a major and lasting competitive advantage not in superiority of their plant and products, but on the quality and training of their people.
Effective manpower training and development enables an organization to move from an inefficient (to a more) productive situation, provided the important and appreciating resources are there.
Amongst other factors, manpower training and development help employees and management adapt to the demands of a dynamic world of rapid social, technological, political and economic changes.
REFERENCES
Beach E.F.L The Principles and Practice of Management Lon (1980) Central Bank Of Nigeria Annual Report And Statement Of Account 3 1/12/1996
Harbeson J. Human Resources as the Wealth of the Nations New York: American Management Association (1961).
Koontz, O. and Donnell Weiherich Management McGraw Hill Kogakusha, Ltd U.S (1980)
Miner and Miner of I Talent Projections for Management Education the Academy of Management Review Business Week (1985)
Offordu. M. Manpower Training and Development in Banks (H. N.D) Project Work in Management (1999)
Olakunori Successful Research Theory and Practice Enugu Computer Edge Publishers. (1991)
Uchendu .O. Handout On Method Of Research University Of Nigeria Enugu
Udo-Aka-Udo. Developing Manpower for Nigeria Banking Industry (1980).
Ugoji R. manpower Development in Nigeria Central Bank of Nigeria Bullion Vol. 12 No. 4 (19
Yusulf T.M The Manpower Situation in Nigeria: .A Preliminary A Journal of Economics and Social Studies Vol. (1963).
CSN Team.
