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Western Union Money Tracking Guide 2020 | Latest Updates

Filed in Articles by on July 14, 2020

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Western Union Money Tracking Guide 2020 | Latest Updates.

Western Union Money Tracking Guide – Western Union is a financial services corporation that specializes in the transfer of money from one location to another location. Western Union is a convenient way people send and receive money. Sending and receiving funds is a very pertinent transaction, hence the knowledge of tracking transferred has been provided in this article.

Western Union Money Tracking Guide

Western Union provides a means of moving money from person to person and place to place for people who may not have options in the traditional financial world.

To keep track of the money you have transferred through Western Union, you can go to their tracking website, or use other suitable methods through their various customer service options.

See Also:

Recommended Guide for Western Union Money Tracking and Transfer

Western Union Customer Care Number and Contact Information

Western Union Dollar to Naira Exchange Rate in Nigeria

Below is a guide on how to track your transfers with Western Union.

How to Track Your Transfers Online

There are two methods of tracking your transfers online. Below are the procedures.

Method 1

1. Visit The Western Union Website To Find The Tracking Page

Visit to access the transfer tracking homepage find out if a money transfer went through.

You need Internet access, a computer, and some basic information about the transfer before this method can be used.

2. Choose If You Are The Sender Or Receiver Of The Transfer

The first question on the tracking webpage asks if you sent the money or if you are receiving the money. Click on the key next to the correct answer for you.

3. Enter Either The Tracking Number Or The Sender’s Phone Number

The second question asks you to insert either the MTCN, or tracking number of the transfer, or the sender’s phone number.

If you are the receiver of the transfer and you were picking up cash in person, the sender should have given you the MTCN when they made the transfer.

If you are the sender of the money, and MTCN should be received when you make a transfer or you can enter your phone number.

If you don’t have either the MTCN or the sender’s phone number, click on the blue link at the bottom of the page that says “Don’t know the MTCN or sender’s number?”

4. Choose The Receiver’s Country And The Amount Of The Transfer

The next question asks you would come across is the receiver’s country from a drop-down menu. If you are the receiver, choose the country where you are currently residing.

If you are the sender, choose the location of the person to whom you sent the money.

The next question asks you to enter the amount of the transfer. Type in the monetary amount of the transfer and select the type of currency it was sent in from the drop-down menu.

5. Enter your Security Code

At the bottom of the screen, you will find a 6-character code consisting of letters and numbers. Type this code into the box right below it. Click the blue “Track Transfer” box at the bottom of the screen when you are done answering all the questions asked on the page.

Click the blue “Track Transfer” box at the bottom of the screen when you are done answering all the questions asked on the page.

The security code is a feature that tells the company that you are an actual person and not a hacker robot.

6. Log into Your Profile to See Your Transfer History

If you sent the transfer using the Western Union transfer web-page and created a profile, you can click on the “Log In” button on the top right corner of the web-page.

On the login page, enter your email address and password to login to your account. Having an account profile will allow you to see your entire transfer history for the past 90 days.

Method 2

  • 1. Call 1-800-CALL-CASH From a Phone in the U.S.

If you’d prefer talking to a representative on the phone and you’re in the U.S., you can call the customer service number.

You’ll need some information about the transfer, such as the MTCN number or the sender’s phone number, when the call is sent.

2. Download the Western Union Mobile App to Track Transfers 24/7

From your mobile device, visit the Western Union customer service page at

Scroll down to “Download Our App” under Via WU App and click on the box to set up an account through the Western Union app. You will need an Android, iPhone, or iPad device to use the mobile app feature.

3. Visit a Western Union Location to Track a Transfer in Person

To find a Western Union location near you, visit the customer service homepage. Scroll down to the box “Find Your Nearest Agent” and click on the box.

Western Union Money Tracking Guide

You will be instructed to enter your country and postal code on the location finder page and you will also be asked to bring information about the money transfer that you want to track, such as the MTCN or the sender’s phone number, when you go to the Western Union location.

MTCN, or Money Transfer Control Number

Western Union Money Tracking Guide

Using the Western Union service to transfer money is like buying any other service or product and you’ll get a receipt, and it’s best to keep it.

Western Union service receipt includes a tracking number or MTCN (Money Transfer Control Number), which is a 10-digit reference code assigned to every single money transfer people make.

An MTCN will be generated regardless of what Western Union service you’re using to transfer money. Whether you’re sending money online internationally to a bank account or from one of the service agent locations to send cash to family and friends, it’s important to keep your tracking number (MTCN).

You’ll need to tell your receiver the tracking number (MTCN) so they can pick up their money at one of our many agent locations.

They’ll need to provide an approved form of ID along with the MTCN to prove that they are the legitimate receiver of the funds.

Your MTCN or any other details of your transaction are not to be disclosed to anyone other than your intended receiver. The tracking number (MTCN) is just another way that makes sure the right person receives their funds.

Frequently Asked Question

Western Union Money Tracking Guide

Below are some frequently asked questions about the ern Union Money track.

1. How Can I Find Out the Status of My Money Transfer?

You can check the status of your money transfer by clicking track transfer on the Western Union website. All you need is the sender’s name and also the tracking number (MTCN).

2. How Can I Find Out If My Money Transfer Has Been Paid?

After the money transfer has been sent, you can use the Track Transfer service on the Western Union website to check the status. All you need is your name and the tracking number (MTCN).

3. How Can I Find Out If Money is Available for Me to Pick Up?

Just use the track transfer service on the Western Union website to track the status of your money transfer. All you need is the sender’s name and the tracking number (MTCN).

4. Why is My Money Transfer Status “On Hold”?

If it’s been less than 30-40 minutes since you completed it, it may not be fully processed yet. You have to wait a few more minutes and then check the status again.

Sometimes the sender’s identity needs to be confirmed properly before a money transfer can be processed.

If this is the case, the sender will be sent an online web receipt and an email asking them to call. Once the sender’s information has been confirmed, the transfer will be completed and the receiver can pick up the money.

This Western Union Money Tracking guide can be of help to you any time you want to track a transfer.

Am sure you found this article interesting and educational. Please leave your comments below and don’t forget to subscribe.

CSN Team.

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