Cashier Job Description Skills Duties and Task 2021 : Current School News

Cashier Job Description Skills Duties and Requirements 2021

Filed in Job by on October 5, 2021

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– Cashier Job Description –

This is a comprehensive guide containing information on the Cashier Job Description. To ensure your professional resume as a cashier Information such as Definitions, roles, skills required, qualifications, etc are very vital and will support your goals. Read through carefully.

Cashier Job Description Skills Duties and Requirements 2021

Cashiers scan items, ensure that prices are quantities are correct, and collect payments.

They also assist customers by explaining or recommending items, answering questions, and processing exchanges or refunds.

Cashiers are usually responsible for receiving payment by cash, check, credit cards, vouchers, or automatic debits.


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They also count money in cash drawers at the beginning and end of their shifts to ensure that amounts are correct and that there is adequate change.

A Cashier Job Description 

We are looking for an efficient, courteous cashier who possesses excellent customer service skills.

The cashier will scan the customer’s selections, ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers products, promotions, or item locations.

You will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace.

To succeed as a cashier, you should have a strong work ethic and a high level of accuracy. You should be responsible, attentive to customer needs, and committed to providing excellent service.

Cashier Responsibilities:

  1. Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
  2. Operating scanners, scales, cash registers, and other electronics.
  3. Balancing the cash register and generating reports for credit and debit sales.
  4. Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
  5. Processing refunds and exchanges, resolving complaints.
  6. Bagging or wrapping purchases to ensure safe transport.
  7. Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
  8. Maintaining a clean workspace.
  9. Manage transactions with customers using cash registers
  10. Scan goods and ensure pricing is accurate
  11. Collect payments whether in cash or credit
  12. Issue receipts, refunds, changes or tickets
  13. Redeem stamps and coupons
  14. Cross-sell products and introduce new ones
  15. Resolve customer complaints, guide them and provide relevant information
  16. Greet customers when entering or leaving the store
  17. Maintain clean and tidy checkout areas
  18. Track transactions on balance sheets and report any discrepancies
  19. Bag, box or gift-wrap packages
  20. Handle merchandise returns and exchanges

A well-crafted resume skills section, highlighting your relevant skills for a cashier position, will help your resume beat the applicant tracking system (ATS), which is the first step to getting your application noticed.

Use the cashier’s top skills and proficiencies below to help you effectively write your resume.

Cashier Requirements

Customer service or cashier experience.

Ability to handle transactions accurately and responsibly.

High level of energy with strong customer service skills.

Basic math skills.

Ability to stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service.

Attention to detail.

Helpful, courteous approach to resolving complaints.

Possession of B.Sc, HND, NCE, OND concerning the applied position from a recognized institution.

Any added certificate either postgraduate or professional certification will be of advantage.

NYSC Discharge/Exemption Certificate.

West African School Certificate (WAEC) with Credits in not less than three (3) subjects including English and at least passes in two (2) other subjects.

Candidates must have National Examination Council (NECO) with passes in four (4) subjects obtained at one sitting or five (5) subjects obtained at two sittings including the English Language.)

National Diploma (ND) obtained from a recognized institution.

National Certificate of Education (NCE) from a recognized institution.

Basic math skills.

All candidates must have a valid means of identification such as a valid driver license, National Identification Card, International passport, Voters card etc.

Ability to work with basic computer applications (e.g. Word, Excel, PowerPoint etc.).

Geographical mobility within and outside Nigeria.

Interpersonal Communication/Written and Verbal Communication

Time Management

Product Knowledge

Telephone Etiquette

Dispute resolution






Point of Sale Systems (POS)

Positive Attitude


Loss Prevention Techniques


How To Use This Job Description For Your Interview Effectively

How To Use This Job Description For Your Interview Effectively

Before you head into your cashier interview, there are a few things to remember that can really let you stand out from every other employee.

The job description will list the skills and qualities that the company doing the hiring is looking for in their perfect candidate.

It’s your job to make sure that you are demonstrating that you have these skills in the job interview.

As we’ve discussed in this article, the skills and qualities that companies are often looking for in a cashier are most likely going to include (but are not limited to) customer service, attention to detail, interpersonal skills and a positive attitude.

So you need to go into your interview having prepared answers that clearly show you demonstrating these qualities.

Take the skills and qualities that you find in your specific cashier job description (that you possess) and then craft great answers to the interview questions highlighting those skills.


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What do cashiers do?

Cashiers check prices and quantities for accuracy, collect and process payments, and scan items for purchase.

Where can I find cashiers?

Try posting your cashier jobs to free job posting sites. Some of the best services offer free posting, including Indeed and Google for Jobs, and will give your job a lot of exposure.

What skills should a cashier have?

Cashiers should be courteous and attentive to customers while they scan and count items and collect payments.
They should be skilled multitaskers with solid math skills. The basic duties of a cashier also require a high level of efficiency and accuracy.
While these cashier skills and qualifications are a good place to start, you should create a cashier job skills list that tells applicants what it takes to be a successful member of your team.

What should I include in my cashier job advertisement?

When you advertise a cashier job, you should focus on attracting the type of employee your company needs.
Provide applicants with a list of cashier job requirements and responsibilities and highlight some of the cashier job skills and qualities you’d like to have in your next hire.
Our cashier work description can be edited to create a polished, informative job listing that will the right applicants for your business.

What are good interview questions for a cashier?

After you have reviewed our cashier job description samples and created a job listing for your business, take some time to review our interview questions for cashiers.

If you need us to help you with more updated information at the right time about Cashier Job Description 2021.

Kindly provide us with your phone number and email address in the comment box below.

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CSN Team.

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