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CGIT Consult Job Portal 2019 | www.cgitconsulting.com

Filed in Job by on November 4, 2019

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CGIT Consult Job Portal 2019 | www.cgitconsulting.com.

CGIT Consult is recruiting on behalf of her clients in various sectors to fill the following vacant positions below:

1. Job Title: Online Customer Support Officer

Location: V.I, Lagos
Job Type: Full Time
Job Field: Customer Care
Slot: 30 Openings
Job Description

  • The Online Customer Support Officer will manage interactions with customers through the company’s digital channels
  • S/he will also receive and process customers’ online orders as well as respond to customers’ queries and complaints.

Key Responsibilities

  • Manage customer engagement for all social media platform
  • Receive online orders, process orders and ensure the items are delivered to the customers
  • Communicates orders to the operations team for delivery
  • Prepare daily sales report and submit to the Online Team Lead
  • Ensures customer satisfaction at all times
  • Resolve customers’ complaints
  • Responds to customers enquiries via website or social media with approval from the Business Director
  • Create and post content and videos on the social media platforms
  • Manages and resolves client complaints
  • Follow up on customers to get feedback post service delivery
  • Other tasks as assigned.

Requirements
Educational Qualification:

  • HND or B.Sc in any related discipline

Experience:

  • 1-3 years’ experience in direct sales, digital marketing or customer service
  • Experience in the retail industry is a plus

Skills and Abilities:

  • Digital marketing skills
  • Highly analytical with a drive for numbers
  • Good networking, prospecting and closing skills
  • High level of professionalism
  • Result-oriented team player with exceptional motivation and interpersonal skills.
  • Relationship management skills and openness to feedback
  • Excellent selling, communication and negotiation skills
  • Good written and verbal communication skills
  • Able to work in a fast pace environment
  • High proficiency in MS Office Suite
  • Must be able to prepare management reports and correspondence
  • Good initiative, time and stress management skills.

Renumeration/Work Conditions

  • May be required to work overtime
  • Job Type: Full time
  • Renumeration: N90,000 monthly and other benefits.

Application Closing Date
11th November, 2019.

How to Apply

Interested and qualified candidates should send their CV & Cover Letter to: [email protected] using the Job Title as the subject of the mail.


2. Job Title: Sales / Marketing Officer

Location: Lagos
What We Want

  • We are seeking an experienced Lagos based sales professional who will take responsibility for generating leads through marketing activities and converting those leads to sales opportunities
  • He/she will be primarily responsible for driving all revenue generation initiatives. He or she must have a proven track record for meeting and exceeding sales targets.

Responsibilities

  • Contributing to the development of sales and marketing Strategies
  • Fully responsible for sales and revenue growthProducing all documentation relating to marketing initiativesDeveloping content aimed at driving salesManaging sales personnelOther duties as assigned from time to time

Job Requirements
Must have:

  • A minimum of a HND / Bachelor’s degree in a related discipline 2 years of post qualification experience in sales.
  • A working laptop and smartphone. Be target-driven and highly competitiveBe self-motivated, able to establish priorities and run with them with little or no supervisionBe proactive, able to identify opportunities and take the initiative to harness themBe an excellent communicator, both oral and written
  • Understanding and appreciation for the role of technology in transforming businesses.
  • Excellent references

Nice to have:

  • Previous experience selling a digital productPrevious experience selling products/services within the education industry

Skills:

  • Excellent written and oral communication skills
  • MS Office, digital marketing, interpersonal skills, customer service, social media marketing

Application Closing Date
11th November, 2019.

How to Apply
Interested and qualified candidates should send their CV and Application Letter to: [email protected] using the “Job title” as subject of the email.


3. Job Title: IT Support Officer

Location: Lagos
Experience Level: Mid-level
Job Summary

  • The IT Support Staff will work closely with the Head of IT on the IT operations of the Company to ensure smooth business operations with minimal or no downtime, in the area of internet service, users support request, system repairs/ configuration, network configuration, web presence update, etc

Job Responsibilities

  • Creating and maintaining system documentation
  • Providing technical support across the organization
  • Liaising with vendors and assisting the Head of IT in the coordination of project-related activities
  • Monitoring network and communicating with service providers.
  • Troubleshooting and resolving software and hardware related issues
  • Set up and maintenance of networking devices
  • Installing and configuring computer hardware and software, and other peripheral devices
  • Updating Neimeth web presence

Minimum Qualifications

  • BSc/HND in Computer Science/Engineering or Information Technology
  • 3-5 years’ experience in a similar role

Qualities:

  • Excellent communication skills.
  • Excellent problem Solving/Analysis skills
  • Solid organizational and Human management skills
  • Good working knowledge of Microsoft Office tools
  • Age Range: 20 and 35 years.

Application Closing Date
11th November, 2019.

How to Apply

Interested and qualified candidates should send their Cover Letter along with their CV to: [email protected] using the Job Title as the subject of the mail.


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