50 Accounts Receivable Interview Questions 2024 Latest Update

Filed in Interviews by on February 20, 2024

Check out the best accounts receivable Interview questions. The key role of an employee who works as an accounts receivable is to ensure their company receives payments for goods and services and records these transactions accordingly. Secure an A/R job by preparing the interview questions below.

Accounts Receivable Interview Questions

Accounts Receivable Professionals generate revenue for establishments by ensuring that clients are properly billed for goods and services.

They also ensure that working with other departments to ensure that they collect the correct amounts promptly.

They verify and record transactions, resolve account discrepancies, and perform other tasks to secure payments from clients.

To succeed as an Accounts Receivable Professional, you should be a skilled and thorough researcher with excellent communication and record-keeping skills.

You should be detail-oriented, organized, and self-motivated with strong math and computer skills. Below is a list of accounts receivable interview questions.

General Interview Questions for the Accounts Receivable Specialist

1. How do you ensure effective and timely recording of financial transactions associated with accounts receivable?

2. Can you give an overview of your experience and background in accounts receivable management?

3. How do you prioritize and organize your workload in a fast-paced environment for timely delivery?

4. How do you partner with other departments, such as sales or customer service for accounts receivable processes?

5. What software have you used for managing accounts receivable, and how proficient are you with them?

6. Can you explain the steps you take to analyze and resolve delinquent accounts?

7. Can you describe your approach to credit and collections management?

8. How do you handle disputes in customer accounts?

9. What are the strategies you employ to maintain positive relationships with customers while ensuring prompt payment?

10. Have you implemented any process improvements or automation in your previous role to enhance accounts receivable efficiency?

11. How do you stay up-to-date with industry regulations and best practices related to accounts receivable?

12. Can you describe a challenge you faced in managing accounts receivable and how you successfully resolved it?

13. How do you ensure compliance with company policies and procedures while managing accounts receivable?

14. What do you consider the most critical skills or qualities for an Accounts Receivable Specialist to possess, and how do you embody those qualities?

Behavioural Interview Questions for an Accounts Receivable Specialist

15. Tell me about a time when you had to handle a particularly challenging customer account. How did you approach the situation, and what was the outcome?

16. Describe a situation where you identified a process improvement opportunity in accounts receivable. How did you go about implementing the change, and what impact did it have?

17. Can you recall a time when you had to partner with a difficult colleague or team member to achieve a common goal? How were you able to handle the situation?

18. Tell me about a time you had to manage conflicting priorities or tight deadlines in your accounts receivable work. How did you prioritize and organize your tasks?

19. Tell me about a time when you faced resistance from a customer regarding payment. How did you handle the situation while maintaining a positive customer relationship?

20. Explain how you identified a potential fraud or error in accounts receivable. What actions did you take to investigate and resolve the issue?

21. Can you share an experience when you negotiated payment terms successfully or settlements with a customer? How did you approach the negotiation, and what was the result?

22. Share with me an experience about a time when you had to explain complex financial information or processes to a non-financial audience. How did you ensure they understood the information effectively?

23. Describe a situation where you had to handle a high volume of collections calls or emails. How did you manage your time and prioritize your responses?

24. Give an example of a time when you had to resolve a dispute between internal departments regarding a customer’s account. How did you facilitate a resolution and maintain collaboration?

25. Describe a situation where you had to adapt to changes in regulations or compliance requirements related to accounts receivable. How did you ensure compliance while minimizing disruption?

26. Can you recall when you made a mistake in recording financial transactions? How did you identify the error, and what steps did you take to rectify it?

27. Tell me about a time when you had to handle a confidential or sensitive financial matter related to accounts receivable. How did you ensure data privacy and maintain confidentiality?

28. Describe a situation where you had to train or mentor a colleague or team member in accounts receivable processes. How did you approach the training, and what impact did it have on their performance?

29. Explain what an accounts receivable role involves

The main responsibilities of an accounts receivable role include monitoring and processing incoming payments to ensure the smooth functioning of the billing system, reconciling accounts, and checking irregularities.

30.  Which accounting software have you used?

Candidates can respond by listing different kinds of accounting software like QuickBooks or FreshBooks. Pay special attention to candidates with experience with your organisation’s accounting software.

31. Which skills do accounts receivable roles require?

Knowledge of accounts receivable, top math, record-keeping, and management skills are very important for an accounts receivable role. 

32. What is the most important aim of accounts receivable, in your opinion?

One of the most important goals of accounts receivable is to keep a current summary and record of all transactions or debts of each client. This ensures that the enterprise receives its payments in full.

33. Name two helpful rules for managing accounts receivable.

Here are two rules that make it easier to manage accounts receivable:

For real accounts, debit is the money that comes in, and credit is what goes out

For personal accounts, the receiver benefits from debits, and the benefit giver benefits from credits

34. Are accounts receivable important for small businesses?

Candidates should understand that accounts receivable can support small businesses by helping them with liquidity in the short term.

Accounts Receivable Interview Questions Related to Definitions and Terms

35. Define accounts receivable.

Accounts receivable are the payments that a company is owed from their clients. On the balance sheet, accounts receivable count as assets.

Candidates may give examples of payments that count as accounts receivable assets, such as when a client buys a product using credit.

36. What is a derivative?
A derivative is a contract between two or more parties. Derivatives get their value from underlying assets. Candidates can provide common examples like a contract or a swap.

37. Explain what DSO means.

DSO is short for days sales outstanding. It refers to the average number of days it takes for a firm to collect a payment from a client following the completion of a sale.

38. Candidates should understand that the companies who receive the accounts receivable are referred to as “factors” and that they usually ask for a factoring fee as part of the process. 

39. What is deferred revenue?

Deferred revenue refers to a prepayment for services or products recorded on a company’s balance sheet. Deferred revenue is known as a liability. 

40.  What is the difference between accounts receivable and deferred revenue?

Accounts receivable is classified as an asset, while deferred revenue is a liability. The main reason deferred revenue is a liability is that a customer has paid the enterprise, but the enterprise has not yet fulfilled their obligation to the customer.

41. What does goodwill mean?

Goodwill in accounting refers to an intangible asset. It occurs when one enterprise buys another business and spends a higher price for it when compared to the net assets of the company they are buying.

42. Explain what PP&E is.

Candidates should be able to explain that PP&E (short for property, plant, and equipment plants) are critical assets for business operations. The PP&E all count as tangible assets which are difficult to convert into cash. 

43. Explain what working capital is.

Working capital is a term that refers to the difference between an enterprise’s current assets and its liabilities.

In response to this question, candidates may describe a few examples of current assets, such as accounts receivable, and examples of current liabilities, such as accounts payable.

44.  Explain what negative working capital is.

Candidates may respond to this question by first explaining what positive working capital is, which is a term that describes the fact that a business can pay off immediate debts thanks to its sufficient liquid assets. 

They may then compare this with negative working capital, which is a term that indicates that an enterprise may not be able to pay off immediate debts with its current assets alone.

45. Explain what depreciation is.

Depreciation implies a transaction that reduces a tangible asset’s cost over its life, considering that its value has declined.

46. Explain what services rendered means.

Services rendered refer to services that a business offers and fulfils before the client pays for the service. Accounts receivable professionals will record the rendered service and produce an invoice when the service agreement has concluded. They will then present the invoice to the client to get paid.

47. Explain what DSO means.

DSO is short for days sales outstanding. It refers to the average number of days it takes for a firm to collect a payment from a client following the completion of a sale.

48. Explain what accounts receivable ratios are.

An accounts receivable ratio means the number of collections a company makes throughout an accounting period and how efficiently the enterprise can collect receivables from customers.

Candidates may also mention that accounts receivable ratios measure how frequently an organization converts receivables into cash.

49. Explain what net sales mean.

Candidates should know that “net sales” is a term that defines the gross sales a company makes, aside its discounts or returns. They equally say, if net sales change, this will affect an enterprise’s gross profit margin.

50. What is a BRS?

BRS is an acronym which means “bank reconciliation statement.” Candidates may explain that bank reconciliation statements are used as confirmation that a payment has been processed.

Accounts Receivable Job Responsibilities/Requirements

Accounts Receivable Job Responsibilities/Requirements

Below are the duties and requirements expected for this position.


1. Collect data and prepare monthly metrics.

2. Maintaining the billing system.

3. Generating invoices and account statements.

4. Performing account reconciliations.

5. Maintaining accounts receivable files and records.

6. Producing monthly financial and management reports.

7. Investigating and resolving any irregularities or inquiries.

8. Assisting in financial management and analysis.

9. Review AR aging to ensure compliance.

10. Maintain accounts receivable customer files and records.

Other Responsibilities

11. Follow established procedures for processing receipts, cash, etc.

12. Process credit card payments.

13. Prepare bank deposits.

14. Investigate and resolve customer queries.

15. Process adjustments.

16. Develop a recovery system and start collection efforts.

17. Communicate with customers via phone, email, mail or personally.

18. Assist with month-end closing.


  • Bachelor’s degree in Accounting, Finance, or related field.
  • A combination of education and experience may be accepted.
  • High level of accuracy, efficiency, and accountability. Which include:
  • Attention to detail.
  • An ability to prioritize and manage expectations
  • keen eye for detail
  • An ability to work independently
  • The ability to communicate articulately and efficiently with other people within the company
  • A mathematical background.

Accounts receivable, often abbreviated as “A/R,” or referred to as “trade receivable” or simply, “receivables,” is therefore considered a short-term asset on businesses’ balance sheets.

In every account receivable interview, these are the questions that every candidate should expect, so be prepared. If you found this article useful and would love to get more updates like this one kindly subscribe below, by entering your email and hitting the share button to share to your friends.

CSN Team.

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