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Diffusion and Adoption of Information and Communication Technologies in the Management of the Nigerian National Petroleum Corporation and Its Subsidiaries

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Diffusion and Adoption of Information and Communication Technologies in the Management of the Nigerian National Petroleum Corporation and Its Subsidiaries.


This study aimed at investigating the need for the diffusion and adoption of Information and Communication Technologies (ICTs) in the management of Nigerian National Petroleum Corporation (NNPC) and its subsidiaries, with particular references to the four refineries. In seeking solutions to the problem raised, four, research questions were formulated.

The study described how the theories of diffusion and adoption have been used in the field of information and communication technologies. The study brought to the fore critical issues relating to the ICTs prevailing in the NNPC and its subsidiaries. The study was not a comparative one, rather aimed at identifying common factors affecting the decisions to acquire external technology.

The study identified that the existing refineries have produced below capacity caused by poor management. The study took a cross investigation of the structure of the downstream sector and highlighted investment opportunities in refining, marketing and petrochemicals. The study was conducted through survey, and archival studies were carried out to identify some of the technical changes and technological capabilities of NNPC and its subsidiaries.

The archival studies concentrated on annual reports, audited accounts, engineering reports, memoranda and statistics of NNPC and its subsidiaries. Data used in this study was collected from primary sources through structured questionnaire and interviews with the users of ICT components. In all, 400 copies of questionnaire were distributed to the respondents and a response rate of 96.50 percent was obtained. 


When oil was discovered in Nigeria, the country had very little human resources to manage and operate a sizeable modern petroleum sector. The Foreign Oil Companies and the Government played major roles in establishing the prerequisites for the establishment of linkages and minor change capabilities especially in developing human resources for the petroleum industry.

At the onset, the oil companies supported the establishment of departments and appropriate curricula for the training of Nigerians on oil related technological, science and engineering disciplines in Nigerian universities. Scholarships were awarded in significant numbers for overseas study. Assistance was given for relevant programmes for training in technical schools.

This was also extended to in-house training programmes within the oil companies. The government’s effort to alleviate the shortage of technicians led to the creation of Industrial Training Fund (1TF) to promote and encourage x 12 the acquisitions of skills in the industry. Since the creation of 1TF, encouragement was given to broad industrial training efforts to company manpower plans.

Against this backdrop, the researcher considered it necessary to investigate the diffusion and adoption of Information and Communication Technologies (ICTs) in the management of the Nigerian National Petroleum Corporation (NNPC) and its subsidiaries. The advent of Information and Communication Technologies had a huge impact on the way organizations of all types and users did their work (Kuuti, 1996:177-178). 


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CSN Team.

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